SmilePath Reviews 

The process of getting usable impressions has been very frustrating. It’s taken over a month with all of the back and forth and I had to purchase extra materials. Thanks to Patrick for helping me to finally get it done in an online video session. The online and printed instructions do not match the ones given to me in the video session. If I was starting out again I would go to a dentist, much simpler.

I’m in my third year and at the end of my second program of using the nighttime aligners and they did not straighten my top teeth.

During my first program my top teeth weren’t moving and I emailed smile path and they told me just to wear some of the plates longer and to just keep going even though it was so painful trying to wear aligners that didn’t fit because my teeth weren’t getting straighter.

When I got to the end of my first program it hadnt worked on my top teeth, they offered me a second night time aligner program but they charged me for it.

So when the second program also didn’t work and was so painful I wore some of the aligners longer but it was so painful. I got to the end of the program and my retainers don’t fit!!!

So I told them and sent photos and now they said I can pay for a brand new program!! And I still have crooked teeth.

What a waste of thousands of dollars and 3 years of my life!

Also just a heads up that they give discounts off your aligners if you leave a positive review, so I wouldn’t trust the reviews.

Very helpful, response were timely and very efficient.

Great guidance from Patrick. Very informative. Very polite and encouraging

I got problem with logging in the Aligner Tracker App so I have to use online chat service to ask for a help. Ele has done really great work when assisting me with the login. He/she even suggested me to book a session to make sure I make the impressions rightly. Love the services!

Patrick was great via video meeting. Nice clear instructions and very helpful! No hassle and impressions were completed first time 👍🏻

chat supporter Ele was great,
i forgot to use discount code but he just check code and make refund that money.
so quickly resolved

My experience with SmilePath was smooth and how their team was always communicating with me with the whole process.

Very quick to respond and extremely informative, helped me with all the silly questions I had about the product.

Worst ! I’d give -100 if I could - I paid for my retainers back in October 2024 I still am trying to get my treatment they keep saying that the retainers didn’t fit for the ones I agreed to (of course it does t it’s me at to move my teeth) or impressions are not good enough (have to keep paying for more material) I booked into a dentist to get scans in December as I do not live near one of there dentists (main reason I went with them is that it was meant to be easy if moving around) now that’s not good enough - they won’t refund my money and they won’t give my the retainers that I agreed to

Zoe was great taking me through how to do the impressions and I was able to get them done the first time around

Efficient and friendly

It was really helpful and not hard to do.It was a little bit uncomfortable but still worked out really well.

Zoe was amazing, giving instructions that were clear and easy to understand, and we were able to ask questions along the way which was great.

Moulds were painful to create. Zoe's accent was a bit hard to understand, but her detailed examples made up for it a bit.

Zoe, was great, easy to follow

Zoe was very patient to go through the whole process with me. I am excited to recieve my retainers soon

fast responses, responsive, friendly and helpful

Patrick was awesome easy to understand and lots of help, am keen to see how the aligners work out