A great start! Smileie sent me the standard impression kit, but the molds were too big. They kept on sending 3 more sizes until one fit. On a Zoom call, Dr. Arooj walked me through the impression... See more
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Smileie provides high-quality custom clear aligners at a fraction of the cost of traditional braces. Enjoy expert-designed treatment from the comfort of your home with faster, more convenient results.
Support & Convenience You Can Count On
24/7 live chat support and fast, free shipping to keep your smile journey smooth and stress-free.

Contact info
United States
- Hello@smileie.com
- smileie.com
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Replied to 88% of negative reviews
Typically replies within 1 week
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Very satisfied with my results…
Very satisfied with my results straightening my teeth with Smileie. Their kit was very easy to use and simple to do at home.
I'm really happy with the results
I'm really happy with the results. I feel like they're comparable to invisalign, which was going to be $10,000. Not in my budget. This was easy, the customer service was great. Highly recommend.
Great support
Great support! Our zoom appointment was a big help in guiding us through the process to get good impressions. Dr. Jay was very helpful!
Pretty happy overall with my smilie…
Pretty happy overall with my smilie experience. My teeth have straightened significantly and the cost was considerably less than the leading name brand. The biggest thing was the fitting for the trays. I myself had a little trouble getting a good bite tray. I had to do the virtual meeting for instructions getting a good tray. The Dr. was very helpful but being a stranger to the virtual meetings I missed two appointments, I guess I was doing the meeting wrong or something. But I did figure it out so waiting on my last set of trays.
Amazing product!
Great Experience
Dr. Jay was extremely helpful and patient as I figured out the molds and was able to do them. Would very much recommend.
Dr Jay was fantastic
Dr Jay was fantastic! He was patient and very helpful! Got my impressions done successfully!
This whole process has been very simple…
This whole process has been very simple and straightforward. Every person I have spoke with has been extremely nice and very helpful when answering my question. The impression kits were very easy to do, all I needed to do was follow the guide. So far I have had a wonderful experience with this company.
Dr. Arooj
Dr. Arooj was incredibly patient, kind and helpful. I had an easy impression fitting thanks to her. Excellent experience.
Knowledgeable team member that…
Knowledgeable team member that explained the impression-making process clearly. She did a great job coaching me thru the process of making proper impressions!
Very helpful!!!
I’ve had a good overall experience with…
I’ve had a good overall experience with Smileie. The aligners noticeably improved my smile, and the treatment process was simple and easy to follow. Shipping was smooth, instructions were clear, and their team has been responsive whenever I’ve reached out with questions. I’m currently working through a small final adjustment, but overall I’m happy with the progress and results so far.
Dr Arooj :)
Dr. Arooj was awesome! She was patient with us over zoom and made the process really easy. She's very pleasant and I appreciate her taking the time to help us get the impressions just right. Very happy with this service so far.
Smileie review
Dr. Arooj Sibtain was great helping me do my impressions the correct way!! My Smileie advisor is also great at communicating. We will see how my smile turns out. I love the convenience of this teeth straightening plan.
Dr Jawad was great and very thorough
Dr Jawad was great and very thorough. A little hard to understand about side of that we got the job done.
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