If I could give them a MINUS Ten - I would. Terrible fraudulent company. I canceled my subscription - but they continue to charge my credit card. There is no way to remove my credit card off my accoun... See more
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If I could give negative stars
If I could negative stars, I would. First, Smile actives did not whiten; it irritated my gums to the point I had no feeling in them for a week. Second, smileactives are sneaky with the auto refill and I ended up paying another $59 for additional product I could not use or feel safe giving to family/friends.Smile actives does not have free returns and requires you to ship product back with a tracking number so by the time I would pay for shipping and tracking, it would have been more of a hassle to return it and with their track record, I was not certain they would refund me. I called Smile Actives and canceled the subscription and got a confirmation email of the cancellation Nov 1. Then Smileactives charged me $29 over the next two months. I had to cancel my credit card and was out well over $100 for a product that was detrimental to my oral health.
Read the fine print
The product seems to work ok, but you’d never know it by their deceptive offer. In order to get the price they offer, they sign you up on a subscription. If the product really works as well as they advertise, why would you need to get a new supply every month? Don’t fall for this offer. If someday they offer to sell their product without requiring a subscription, then give it a try.
Deceptive business practices
Deceptive business practices. Charged my CC for 2nd shipment(which I didn't sign up for)I cancelled before they shipped...they still sent it out now are threatening me with sending me to "collections" which is laughable since I have the verification of cancelleation. I will ship the stuff back and lets see if they'll actually credit me back...doubtful.
If I could only rate them a 0!!
If I could only rate them a 0!!! Or a negative 10! Their customer service does not exist, the product is overpriced and meh. They con you into paying ridiculous amounts of subscription funds. Im reporting them to the FTC.
Beware of everything on product…
Beware of everything on product information when you order anything, especially if you don’t want a Subscription!!
I was automatically enrolled in recurring shipments after a trial, making it very difficult to cancel and stop charges. I’m being charged for three additional orders over $46 each. I tried to cancel when I noticed later on the charges on my credit card statement. I called to cancel and was told it was too late. Very deceiving advertisements!
Stay Away
Ordered the 2 for 24.95 special to give it a try. Read fine print cause in 6 wks a 7.6 ounce tube came in the mail I did not order. Was charged 90.00 for a tube I did not order. It's on web at QVC for 55.00. Called co. Never got a response.THIS IS A DEFINATE SCAM! If I can save some people from not ordering, I'll bite the bullet on the 90.00.
I would put no stars but
I would put no stars but, unfortunately, not an option. Absolutely NO change for either my husband or me.
Save your money and avoid disappointment.
This company is awful
This company is awful. Customer service is just a hair above non existent. Very expensive after the first order. It’s not made clear that you’re signing up for a “subscription “ after the initial purchase. I cannot believe I was swindled into this “deal”. It was extremely time consuming to cancel
Be careful - Tricks you into purchasing a subscription
Make sure when you buy that they won't trick you into signing up for a subscription, which can even add up to ~$150. And send the item and charge you. Even if you return the shipment you didn't request by paying for the shipping by yourself, they will only refund the product fee. They won't return the shipping fee. So, if the product doesn't work for you or they send an unwanted shipment, don't send it back. Wherefore, you are paying for their shipment fee and the shipment fee for you to send them brand new items back. Moreover, this item made my teeth very sensitive.
Deceptive business practices
Deceptive business practices. Charge you 3x automatically and auto ship.
A warning NOT to fall for Activesmile scam
I write this review to warn people not to purchase Smileactives. I used it for 2.5 weeks and didn't notice any improvement in the whiteness of my teeth. What's worse is that they refuse to pay return postage.
They advertise a full refund, which is untrue. I paid $9
to ship back the product. So my refund will only be
$25 minus 9 dollars. What a scam!
This is A LIE..I had this for 3 months…
This is A LIE..I had this for 3 months and NOTHING CHANGED
DON’T WASTE YOUR MONEY
OK product. Unethical company.
The product is OK. Their business practice is unethical. They automatically enroll you in an auto-ship plan where they ship you 3 months worth of product every 3 months, and charge your credit card for it monthly, at like $42 per month. I ordered one 3 month supply as a gift for my wife, and after 3 months, another 3 month shipment showed up, and sure enough, I had a charge for it on my credit card. I contacted them to cancel and they said I would still owe them for 2 more months because they shipped a 3 month supply.
ZERO . ZERO stars
Quality Issue – Replacement Brush Head Also Fell Apart
I had a very disappointing experience with these replacement toothbrush heads.
The first brush head I purchased fell apart after only a few uses, leaving loose bristles in my mouth. I returned it through Amazon and received a replacement. Unfortunately, the replacement brush head also failed and came apart while brushing, with bristles and plastic backing breaking loose. Thankfully, I was not injured, but this should not happen with an oral care product.
After the second failure, I contacted Snow Oral Care directly to report the issue. I sent a follow-up message as well, but I have not received any response.
Based on my experience with two defective brush heads and the lack of follow-up from the company, I am not satisfied with this product and would not purchase it again.
DO NOT BUY!!!
Absolutely a bad product but the deception and horrible customer service makes this product and experience THE WORST EVER!!!!!! I cancelled my order, I returned the product and actually spoke to an agent DEMANDING to end EVERYTHING associated with my connection with Smileactives. Of course, the didn't and low and behold, I got ANOTHER bottle of this crap! More hassle to return this bottle I didn't order!!!
Don't waste you time and money
You buy the product on the smile actives website and you unknowingly sign up for a $43.50 subscription that you can't get out of until you pay for a minimum of 3 months, $127.
To make matters worse, I have used the product for 2 months with little improvement. Don't waste your time and money !!
SCAM???
I have read the reviews and thought it was a scam from first ad. Then when they started saying you don’t want to look like “old Nanna and Pop” I knew I would never use it even if it worked. I’m a Nanna and I have nice teeth so I resent the analogy.
Scam Alert
Scam Alert! Hidden subscriptions, they will not cancel, had to involve Credit Card Company. Let’s add it doesn’t work. International internet fraud. Reported to authorities
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