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Smart Wellness Reviews 712

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TrustScore 5 out of 5

4.8

Medical Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and swift delivery service, often noting that products arrive much faster than expected, even for those in regional areas. Many people appreciate the quality of the products received, finding them to be exactly as described and effective for their intended purpose. The ordering process is frequently highlighted as simple and straightforward, with good communication from the business. Some people were dissatisfied with the delivery service, mentioning issues like packages not arriving, or a lack of tracking information. A few other people also felt that some products, like certain blood pressure monitors, did not provide consistent or accurate readings.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the swift and efficient... See more

Product

Customers had positive experiences with product quality and functionality. Many reviewers praised the... See more

Order

Users describe positive interactions with order. Customers consistently praise the speed and efficiency of... See more

Service

Consumers find service to be positive. Many reviewers praise the speedy, efficient, and prompt service,... See more

Quality

Clients share positive opinions on quality. Many customers praise the excellent quality of products, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved EOFY $ALE ! Good communications and speedy dispatch - important when you are in pain waiting for devices to arrive at your door to alleviate pain :) Omron HVF021 Tens Therapy Device s... See more

Rated 5 out of 5 stars

I appreciated that the shipping was in the price and that delivery was so surprisingly swift. I also appreciated the courtesy of the inclusion of the good quality batteries. Was not expected. As t... See more

Rated 5 out of 5 stars

I recently purchased two products online from Smart Wellness. I was given their contact details by my pharmacy for the replacement of a part for an Omron product. I found their website very accessibl... See more

Rated 5 out of 5 stars

I spoke to Sandra over the telephone and ordered a QF pedometer as I had subjected my previous model to a Westinghouse washing machine. (It was clean but no longer worked). I let her know that I was... See more

Company details

  1. Medical Supply Store

Written by the company

Smart Wellness is an online shopping destination established to meet a growing market demand for high quality, high tech health and wellbeing products. Smart Wellness uses smart technology to help people manage their various health concerns. People of all ages can benefit from our wide range of products and appreciate our commitment to a hassle-free, value for money online shopping experience.

Contact info

4.8

Excellent

TrustScore 5 out of 5

712 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Ordering was easy

Ordering was easy, delivery was without a fault.

6 May 2025
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Reply from Smart Wellness

Thank you for your feedback. We’re pleased to hear the ordering process was easy and that your delivery went smoothly — that’s exactly the experience we aim to provide.

We noticed the star rating may not reflect your written comments. If this was selected in error, you’re welcome to update it, but either way we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Blood Pressure Monitor

I was looking for a blood pressure monitor that was as accurate with readings as visiting a doctor. After much research with various brands and reading reviews I decided to purchase the Omron one and am quite impressed with it. Great value for money and was on special at the time. Am very happy with the purchase.

2 May 2025

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