SmartLearner Driving School  Reviews 1,887

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional patience, professionalism, and supportive approach, which significantly boosted their confidence. Many people highlight the clear and easy-to-follow instructions, noting how instructors effectively break down complex maneuvers and tailor lessons to individual needs. The overall service is frequently described as excellent, with consumers appreciating the efficient and well-organized lessons, leading to a smooth and enjoyable learning experience. However, some customers were not happy with a particular instructor, mentioning impatience and an expectation for immediate understanding of new concepts. These reviewers also felt that this instructor became annoyed when mistakes were made and provided inconsistent feedback regarding their progress.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise instructors like Tayebeh,... See more

User experience

People report positive experiences with user experience. Many customers highlight the supportive and patient... See more

Instructions

Reviewers mention positive feedback about instructions. Customers consistently praise instructors for their... See more

Service

Customers had positive experiences with service. Many reviewers praised the instructors for their... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the patience, clear... See more

Based on these reviews

Rated 5 out of 5 stars

I have passed my driving test in Coventry today with my instructor Arsal, with only one minor. He’s been an amazing instructor, very calm and knowledgeable. All lessons were tailored to exactly what I... See more

Rated 5 out of 5 stars

I highly recommend Aftab as a driving instructor. I passed my practical test first time, which speaks volumes about his excellent teaching. Aftab is patient, reliable, and his instruction style is ver... See more

Company replied

Rated 5 out of 5 stars

I can’t thank SmartLearner enough. I was extremely stressed just two days before my driving test in Coventry after my original instructor ignored me completely. I reached out to SmartLearner at th... See more

Rated 5 out of 5 stars

Yonis is the best instructor ever, he helped me conquer my fear of roundabouts, learn and understand the driving test routes of Coventry within a space of 3 months. He’s extremely kind and understandi... See more

Company replied


Company details

  1. Driving School
  2. Drivers License Training School

Written by the company

SmartLearner were established in 2004. Smart Learner Driving School is one of the leading driving schools in the West Midlands, dedicated to helping learners become safe, confident, and skilled drivers. We offer manual and automatic driving lessons, theory support, simulator training, and instructor training — all tailored to suit individual learning styles. Our highly qualified and friendly instructors focus on building confidence, providing clear guidance, and ensuring every lesson is productive and enjoyable. Whether you’re a complete beginner or preparing for your test, Smart Learner offers flexible lesson packages, competitive prices, and outstanding customer support. Join thousands of successful learners who have passed with SmartLearner!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Raphael Bhatti - Smart Learner

I had Raphael Bhatti as my driving instructor before my practical test, he was a brilliant instructor and helped me build the skills and confidence to pass my test in Coventry first try! Thank you again Raphael! Highly recommend!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Farid He's the best 👌

Farid....what an instructor!!! The patience he showed the experience he gave and advice was spot on each and every time. Highly recommended!Turned my nerves to dust in the first 5 minutes!! Passed first time!!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to Dilraj!

I took a few lessons with Dilraj while at uni to help iron out any mistakes before my test. He helped me with all the fundamentals of driving such as establishing good habits and routines while driving, as well as keeping me calm and relaxed while driving and coaching me through any mistakes that I made. Thanks to him, I passed first time.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Had a great experience with…

Had a great experience with SmartLearner - worked together towards a planned test date and ensured my son was ready and confident to pass his test first time. Highly recommended to everyone looking for driving tuition.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Mr Noman was an excellent instructor…

Mr Noman was an excellent instructor whose teaching and easy to remember references helped me to pass my test at first attempt. I highly recommend Mr Noman as his calm teaching style is very great for putting learners at ease and boosting confidence.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Passed my test first time on jan 12th…

Passed my test first time on jan 12th with 0 minors thanks to Pete, he’s a brilliant instructor and couldn’t thank him enough .

12 January 2026
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Thank you for sharing your positive experience with Pete!

Rated 5 out of 5 stars

Passed my test today with instructor…

Passed my test today with instructor pete. He was my 3rd instructor and exactly for the person for the job. His firm but fair approach is what got me through, he was always on time and always provided a clean quality car for the service. Couldn't have do it with out him.

Many thanks to Pete

15 January 2026
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Congratulations Harry, on passing your test. Thank you for sharing your positive experience with Pete!

Rated 5 out of 5 stars

You need Moh!

I cannot recommended Moh enough, he really is an amazing instructor. He’s so relaxed and calm the way he teaches makes everything so understandable, I didn’t matter what mistake I made or how many times I made him go round the roundabouts he was always supportive and kept me a ease. I passed first time today at Coventry and it’s all thanks to him and I’ll miss our weekly chats!

15 January 2026
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Well done on passing your test Kayleigh! Thank you for sharing your great experience with Moh.

Rated 5 out of 5 stars

Very good instructor

My instructor was Sumiya and was very nice and a friendly instructor would definitely recommend for new drivers and very calm and motivating in general passed with her and was very happy

14 January 2026
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Thank you for this positive review on Sumiya. We are glad you had a positive experience!

Rated 5 out of 5 stars

I had a very good experience learning…

I had a very good experience learning to drive with Smart Learner. The instructor was calm, patient, and explained everything in a simple and clear way. He helped me understand roundabouts, junctions, and test routes without any pressure. Even when I made mistakes, he stayed supportive and corrected me politely, which really built my confidence. Lessons were well planned and focused on improving my weak areas step by step. Because of Smart Learner, I feel much more confident and safe on the road. I highly recommend Smart Learner to anyone looking for a professional and friendly driving school.

5 November 2025
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

We are glad your instructor was able to give you a positive and useful experience. Thank you for this review!

Rated 5 out of 5 stars

One of the best in the business

Darryn is a great instructor who underatands your current driving expertise and tailors the sessions accordingly. He was amazing at identifying weak areas and improving them swiftly before the test. Highly recommended!

13 January 2026
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

We are glad you had a great experience with Darryn!

Rated 5 out of 5 stars

Amazing driving instructor Surinder…

Amazing driving instructor Surinder very patient very helpful and got me my pass today couldn’t have done it without him

13 January 2026
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Congratulations on your pass. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Katie was an amazing driving instructor

Katie was an amazing driving instructor as she was always calm, comforting, and very supportive. Went out of her way to learn new test routes in an area she never really visits to make me feel at ease for my test. Always very patient and always have the best driving lessons with her due to the never ending laughter. Highly recommend to everyone, passed first time thanks to her! Thank you Katie🚗🥳

12 January 2026
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Congratulations on passing your test Alissia! Thank you for your positive review!

Rated 5 out of 5 stars

Superb instructor!

I had a wonderful experience with my instructor Laila. She helped me pass first time. She was very patient and professional by explaining any queries or worries I had in each lesson. She also made the lessons feel very comfortable and enjoyable each week. Would 100% recommend Laila as your instructor!

12 January 2026
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Well done Sharon on passing your test first time! Thank you for sharing your positive experience with Laila.

Rated 5 out of 5 stars

Blerim Lika

My driving instructor was Blerim Lika, Blerim was an exceptional instructor very personalised and I couldn’t have asked for a better teacher, I struggled at first but Blerim made sure any areas I struggled with we focused on until I felt like a professional, thank you Blerim!

12 January 2026
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Thank you for sharing your positive experience with Blerim!

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