Randall Mendez, is a true professional. Patient, polite person, with a lovely accent. Very understanding, explained things well, funny, clever, and made me feel better. Competent, friendly and ca... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Randall my advisor was exceptional. He explained everything fully to me and took into account everything I wanted. I can say no more than that. In my dealings in future with Smarter Cover I will be ca... See more
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Smarter cover has been very helpful to help me get the insurance I need.It was great experience to work with Andrew Matthews, he was professional,great communication, my questions were answered pr... See more
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Rendall is a compassionate, efficient, and able insurance advisor who helped me find a suitable, and affordable policy to secure financial future of my 16 year old twin boys, and 8 year old daughter i... See more
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Company details
- Life Insurance Agency
- also in
- Insurance Agency
- Insurance Broker
- Insurance Company
- Term Life Insurance Provider Company
About Smarter Cover
Written by the company
As personal circumstances are subject to change at very short notice, it is vital that your protection reflects your personal requirements.
Smarter Cover is here to help you with that.
We are an independent life insurance brokerage, created to help you identify the most suitable policy, from some of the biggest life insurance providers in the UK.
Free Trust Service
When your life insurance policy is paid out, it would normally go through probate and, if it goes into you legal estate, may be subject to inheritance tax. By putting your life insurance policy into trust, the money will be paid directly to the beneficiaries which usually avoids the probate process and IHT calculation.
We offer to set this up on all our policies, for free.
Just contact us on: 0800 012 4402 to get your free quote.
Talk to the experts, not robots!
When you speak to us, you’ll be speaking to a friendly protection specialist based in the UK.
Our goal is to help put protection in place for as many families as we can in the UK. We have already helped thousands get covered across the country, and we are very proud to have done so.
Contact info
243 Brooklands Road, KT13 0RH, Weybridge, United Kingdom
- 01420383091
- customerservices@smartercover.co.uk
- smartercover.co.uk
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very helpful explained everything I…
Very helpful explained everything I needed to no thanks very much
7 March 2025
Unprompted review
Reply from Smarter Cover
You’re very welcome! We’re delighted we could provide the clarity and support you needed. Thank you for your review!
Daniel was able to explained the…
Daniel was able to explained the benefits of the Policy and how it worked. H also searched a lot of other companies before findig the perfect cover for me
7 March 2025
Reply from Smarter Cover
We’re so pleased Daniel took the time to find the right policy for you! Thank you for your thoughtful review—we’re always happy to help. 😊
Kai Nolan he is the brilliant guy
Kai Nolan he is the brilliant guy! Very good customer service!
4 March 2025
Unprompted review
Reply from Smarter Cover
Thank you for your kind words! Kai will be delighted to hear that you appreciated his brilliant customer service. 😊
They was really helpful with getting my…
They was really helpful with getting my life insurance sorted
5 March 2025
Reply from Smarter Cover
We're so glad we could help you get your life insurance sorted! Thanks for choosing SmarterCover.
Easy, precise and stress free
Damien was very helpful and clear and made sure the policy was of what I needed it to cover.
Easy, precise and stress free thank you.
4 March 2025
Reply from Smarter Cover
We're happy to hear that Damien provided a clear, stress-free experience while ensuring your policy met your needs. Thank you for your feedback!
my experience was a good one. . . . . No doubt the mannie I spoke to was…
No doubt the mannie I spoke to was working to/from a script ( at my age, all illusions about 'niceness' were destroyed many years ago)
But it matters not, he was friendly and chatty and my 'experience' was a good one, everything was carried out with aplomb and was done in a friendly voice, no false starts, no errors (on his part), and was carried out quickly and efficiently.🙂.
3 March 2025
Reply from Smarter Cover
We appreciate your honest and thoughtful review! It’s great to know that our advisor provided a smooth and efficient experience with a friendly approach. 😊
Straight forward service no fuss
3 March 2025
Reply from Smarter Cover
That’s exactly what we aim for—straightforward and hassle-free service! Thank you for your review.
Reply from Smarter Cover
Daniel will be thrilled to hear this! Thanks for your feedback.
My advisor, Damian
My advisor, Damian, was pleasant, jovial and knowledgeable. He was professional and took me through all the information I needed to make an informed decision.
He never tried to force a sale; instead he gave me all my options and allowed me to come to a decision independently.
I am very happy with the experience and the decision I made.
27 February 2025
Reply from Smarter Cover
Thank you for your wonderful feedback! We're delighted to hear that Damian provided a professional and informative experience while allowing you to make your own decision without pressure. We always strive to offer clear and helpful guidance, and it's great to know you felt supported. If you ever need anything in the future, we’re here to help. Thanks for choosing SmarterCover! 😊
Very good service easy and polite
26 February 2025
Unprompted review
Reply from Smarter Cover
Thank you! We’re glad you found our service easy and polite. 😊
Thanks to Damien for all his help .
25 February 2025
Reply from Smarter Cover
We appreciate your feedback! Damien will be happy to know he could help.
Good experience, good customer service.
Had great conversation with Kai, very friendly and polite, was patient when I kept asking if he could repeat himself because my 4yo was shouting in my ear, (I would have got annoyed after being asked twice 🤣). Great experience.
24 February 2025
Unprompted review
Reply from Smarter Cover
Kai will love hearing this! We're so glad he was patient and made the experience great despite your little one's interruptions. Thanks for your kind words! 😊
Excellent Rep-Charlotte Rogers
Excellent Rep-Charlotte Rogers: was so professional going through the policy stuff with me: very helpful & courteous: knowledgeably in her profession: and also in a friendly manner!👌🏿
I was also impressed with the names of the insurers she gave: hence was comfortable with the discussions we were having.
Many thnx Charlotte for the interest you showed in the work you do: wonderful! Will catch up again soon: Thankyou
(Lizzie A-B)
19 February 2025
Unprompted review
Reply from Smarter Cover
Thank you so much for your kind words, Lizzie! We're delighted to hear that Charlotte provided such a professional and friendly service. It’s great to know you felt comfortable with the discussion and insurer options. We’ll be sure to pass on your thanks to Charlotte. Looking forward to catching up again soon! 😊
Cameron geddes was very polite ,he had…
Cameron geddes was very polite ,he had all the knowledge of each plan for me to choose from ,he went through all the question nice and quick making sure I understood them .He didn't pressure me into anything not like some companies, overall really pleased with me setting a plan up very satisfied.
19 February 2025
Unprompted review
Reply from Smarter Cover
Thank you for your fantastic review! We’re so pleased to hear that Cameron provided a professional and pressure-free experience while helping you find the right plan. If you ever need any further assistance, we’re always here to help. 😊
Excellent service
Excellent service and very professional telephone operative he got me a great deal and had a laugh doing it thank you
18 February 2025
Unprompted review
Reply from Smarter Cover
We love to hear this! Finding a great deal while having an enjoyable experience is exactly what we aim for. Thanks for choosing SmarterCover! If you ever need anything, we’re just a call away. 😊
Damien was perfect with everything
Damien was perfect with everything. Helped me get the cover I was after and made everything just feel so easy. Thanks again Damien
18 February 2025
Unprompted review
Reply from Smarter Cover
Thank you for your wonderful feedback! We’re so glad Damien made the process simple and stress-free for you. If you need any further assistance, don’t hesitate to reach out. 😊
Excellent advice from a very polite and…
Excellent advice from a very polite and courteous advisor. No pushy sales chatter just easy going and ready to offer best advice and options .
10 February 2025
Reply from Smarter Cover
We appreciate your great feedback! Our goal is to provide clear, helpful advice without any pressure. So happy to hear you had a positive experience! 😊
Reply from Smarter Cover
Good morning! We’re happy to hear everything is going well for you. If you ever have any questions, feel free to reach out! 😊
Was a good experience and i got what i…
Was a good experience and i got what i needed for my family. Excellent and good service. The insurance broker was a very considerate young man. Kai who handled my insurance enquiry with Smarter Cover. Very helpful and patient. Good company and staff.
14 February 2025
Unprompted review
Reply from Smarter Cover
Thank you for your kind words! We’re thrilled that Kai provided such a considerate and helpful experience while finding the right cover for your family. If you need anything in the future, we’re always happy to help. 😊
I had a amazing guidance session with…
I had a amazing guidance session with jack john while setting out my insurance policy. Thank you for the detailed information.
14 February 2025
Unprompted review
Reply from Smarter Cover
We’re so glad Jack John was able to guide you through your policy with clear and detailed information. Thank you for choosing SmarterCover, and we’re always here if you need any further support! 😊
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