The introduction to Trading on Smartcharts is excellent. It is designed at a pace that beginners and experienced traders can grasp. The platform is one of the best I have used; it is simple to use,... See more
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My current coach Vinson Li is very good. He keeps the analysis simple. His coaching strategy, style & method is very easy to follow and much appreciated! I am in the process of adopting his meth... See more
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Love the charting software & its layout. The learning programme was well planned & very effective in providing the necessary training to use SmartCharts. Found the presenters to be very helpful & eage... See more
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SmartCharts is an absolute game-changer for anyone diving into forex, commodities, or indices. The trainers? Razor-sharp and absolutely on fire with their knowledge. Trust me, if you're looking for a... See more
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Company details
Contact info
Corporate House, 10 Oratory Street, NXR 2504, Naxxar, Malta
- +442037442111
- info@smartchartsfx.com
- smartcharts.net
You should know
4.4
Excellent
895 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from SmartCharts
Thank you for your feedback! We’re glad to hear that you found our customer service clear, direct, and well delivered. Providing efficient and straightforward support is something we strive for, so it’s great to know that this came across in your experience. We appreciate you taking the time to share your thoughts!
—SmartCharts team
The prompt response from Smartcharts…
The prompt response from Smartcharts when I let them know I had to make a payment. The user-friendlyness matters to me. The eagerness to help me matters to me and to be valued by them is truly amazing.
From me
Sifanelwe Qangule
7 April 2026
Reply from SmartCharts
Hi Sifanelwe,
Thank you so much for your kind words! We’re thrilled to hear that our promptness and eagerness to help made a positive difference for you. Your experience and satisfaction truly matter to us, and it’s wonderful to know you feel valued. We’re always here to support you every step of the way on your trading journey.
All the best,
SmartCharts
What a great way to learn trading skills
I ony had a very basic idea regarding trading and my previous attempts failed dismally. Through this course, I learned what trading was, and how I could gain skills and ability to effectively enter the market and trade. The course was easy to understand and the trainers presented complicated information in a very clear and concise manner. All was delivered with some fun, humour, and friendly approaches, and questions were encouraged and answered accordingly. To summarise, I really enjoyed the process and now have a much better understanding of the product :-)
2 April 2026
Reply from SmartCharts
Hi, Stephen. Thank you so much for sharing your experience! We’re truly glad to hear how far you’ve come, from having only a basic understanding to now feeling more confident in your trading knowledge.
It means a lot to us that you found the course clear, engaging, and enjoyable, and that our trainers were able to make complex topics easier to grasp while keeping things fun and supportive. we’re really excited for what’s ahead for you.
We’re always here to support you every step of the way on your trading journey 😊
All the best,
SmartCharts
Being able to speak to someone as…
Being able to speak to someone as friendly and helpful as Dan.
2 April 2026
Reply from SmartCharts
Thank you for your kind feedback! We're so pleased to hear that you had a positive experience speaking with Dan. Providing friendly and helpful support is something we truly value, and it’s great to know that came across. We’ll be sure to pass on your lovely comments to him!
—SmartCharts team
Excellent training in currency trading.
This training was a 3-day online workshop on currency trading. SmartCharts provided pre-workshop online short videos to cater for complete beginners such as myself, taking students right from the basics through to preparation for using SmartCharts to place online trades by the third day of the workshop.
All the staff and coaches were excellent and explained the charts and trading strategies in great detail. I felt totally reassured by the care they took to make sure everyone understood all the processes. I can see why they have received so many awards for their training programs.
I would highly recommend SmartCharts if you wish to begin trading and/or already have some trading experience.
28 March 2026
Reply from SmartCharts
Thank you so much for your thoughtful and detailed feedback!
We’re delighted to hear that you found the 3-day workshop valuable and that the pre-session materials helped build a strong foundation—especially as a complete beginner. It’s great to know that the progression from basics through to placing trades felt clear and well-structured for you.
Our team takes real pride in delivering training that is both comprehensive and supportive, so your comments about the coaches and the level of care in ensuring understanding truly mean a lot. We’re also pleased that the depth of chart analysis and strategies gave you confidence moving forward.
Your recommendation is greatly appreciated, and we’re excited to be part of your trading journey—whether you’re just starting out or continuing to develop your skills.
—SmartCharts team
Reply from SmartCharts
Thank you for your kind words—we really appreciate you taking the time to share your experience.
We’re delighted to hear that you found our support superb. Our team works hard to provide timely, helpful, and professional assistance, so it’s great to know that this came across.
If there’s ever anything more we can do to support you, please don’t hesitate to reach out—we’re always here to help.
—SmartCharts team
Always efficient polite and helpful
27 March 2026
Reply from SmartCharts
Thank you for your kind words! We’re delighted to hear that you found our team efficient, polite, and helpful. Delivering a smooth and supportive experience is what we strive for, and your feedback is truly appreciated. We’re always here if you need any assistance!
—SmartCharts team
Superb customer service!
25 March 2026
Reply from SmartCharts
Thank you so much for your kind words! We’re thrilled to hear you had a superb experience with our customer service. Providing excellent support is always our top priority!
- SmartCharts Team
Answered my problem best when I called…
Answered my problem best when I called directly.
Email was unclear.
1 April 2026
Reply from SmartCharts
Thank you for your review and for bringing this to our attention.
We’re really pleased to hear that your concern was resolved when you spoke with our team. However, we sincerely apologize that our email communication was unclear and didn’t meet your expectations. That’s not the experience we aim to provide, and we’ll be reviewing how we can make our emails clearer and more helpful.
We truly appreciate your feedback—it helps us improve. Please don’t hesitate to reach out if you need anything further.
—SmartCharts team
Great support and top trading platform.
I think this is the top trading platform to enable you to access investing, learning how to trade and understanding the broader mechanics of earning initially a secondary income that can overtake as a primary source of income. Had a few issues recently with my account (my fault) the support team have been amazing in helping resolving this and getting back to trading. Credit to Adelyn thank you.
30 March 2026
Reply from SmartCharts
Hi, Colin. Great to hear you’ve had such a positive experience! It’s awesome that the platform has been helpful not just for trading, but also for learning and building confidence along the way.
Really glad to know the support team was able to step in and get everything sorted quickly. Wishing you continued progress on your trading journey and all the best moving forward!
All the best,
SmartCharts
Roland is marvellous resolved my…
Roland is marvellous resolved my question very quickly via a quick zoom call.
Professional friendly support
30 March 2026
Reply from SmartCharts
Hi, Rosie. Thank you for sharing your experience! 😊 We’re so glad to hear your question was resolved quickly and that you received professional and friendly support.
We’re here to make your journey as smooth as possible. Keep going, and don’t hesitate to reach out anytime you need help!
All the best,
SmartCharts
Reply from SmartCharts
Hi, Nazma. Thank you for your feedback! We’re so glad to hear you found everything very helpful, it really means a lot to us. We’re here to support you every step of the way.
All the best,
SmartCharts
Information Request
I got all the information I needed in a brief friendly helpful call.
27 March 2026
Reply from SmartCharts
Hi, Mark. Thank you so much for your kind words! We're really glad to hear you received all the information you needed and that the call felt friendly and helpful that’s exactly the experience we aim to provide.
All the best,
SmartCharts
I am still finding it difficult to get some one help me with the smart chart
The meeting in Birmingham was very educative but after then I expected more before the webinar but to my suprise not much was given. I am positive hope something progressive comes out of it.
27 March 2026
Reply from SmartCharts
Hi, Franklin. Thank you so much for sharing this with us. We truly appreciate your honesty and we're really glad to hear that you found the Birmingham session educative, that’s great to know.
We’re sorry to hear you felt support with SmartCharts wasn’t as clear as you expected—that’s not what we intended. Someone from our technical team will be reaching out to you directly to guide you and make sure you get the help you need.
Please know that we’re here to support you, and we want to ensure you feel confident and guided every step of the way. We also appreciate your positive outlook and are committed to helping you make continued progress with your trading journey.
—SmartCharts team
All of the videos in the learn section…
All of the videos in the learn section where broken down in to small parcels so that it wasen't overwelming.
25 March 2026
Reply from SmartCharts
Thank you for your feedback! We're really glad to hear that you found the videos in the Learn section easy to follow. Breaking content down into smaller, manageable parts is something we focus on to make learning less overwhelming and more effective. It’s great to know that approach worked well for you!
—SmartCharts team
USA BUYER BEWARE!!!if you are a…
USA BUYER BEWARE!!!if you are a resident of the USA, this will not work for you. They will not be able to open a trading account that works with their Smart Charts platform. Then they will refuse to issue a refund. I was forced to file a charge dispute with VISA. So far they have issued a partial refund. The dispute is ongoing. ZERO INTEGRITY with smart charts
3 March 2026
Unprompted review
Reply from SmartCharts
Hi Randall,
We understand your concerns around the account setup and refund. To clarify, there is now a broker available for clients in your location, and SmartCharts can be set up to work accordingly.
On the refund side, it’s certainly not our intention for you to feel unsupported or driven to take further action. We’d appreciate the chance to review your case properly and work toward a fair outcome. Our team would be more than happy to reach out, assist with the correct setup, or talk through your situation in detail.
Thank you for bringing this to our attention — we’d really value the opportunity to turn your experience around.
-- SmartCharts Team
Reply from SmartCharts
Thank you for your review! We're pleased to hear that your password update was handled quickly. Providing prompt and efficient support is important to us, and we’re glad we could assist you. If you need anything else, feel free to reach out anytime!
—SmartCharts team
Excellent service
26 March 2026
Reply from SmartCharts
Thank you so much for your 5-star review! We're thrilled to hear that you had an excellent experience with our service. Your support means a lot to us, and we look forward to serving you again in the future!
—SmartCharts team
They teach and support you to make money
The friendly staff, they treat you like they care
26 March 2026
Reply from SmartCharts
Thank you so much for your kind words! We’re really glad to hear that you felt supported and guided in your journey to making money. Our team works hard to create a welcoming and caring environment, so it means a lot to know that came across in your experience. We truly appreciate your feedback and look forward to continuing to support you!
—SmartCharts team
Always there to help and support you
Always there to help and support you.
Finding their systems and software awesome- loving it so far. 🙌💥
18 March 2026
Reply from SmartCharts
Thank you so much for your kind words!
We’re thrilled to hear that you’re loving the system and finding our software helpful. Our team is always here to support you, so it means a lot to know that’s been your experience.
If there’s ever anything you need or any feedback you’d like to share, don’t hesitate to reach out—we’re here for you every step of the way!
—SmartCharts team
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