Quick delivery. Did not pay an custom duties or courier / shipping costs. The perfect frame. Was reassured by customer service should the frame not suit me, I have 100 days to return. (Of course with... See more
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Company details
- Glasses Store
- Contact Lenses Supplier
- Eye Care Center
- Fashion Accessories Store
- Optician
- Sunglasses Store
Information provided by various external sources
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
SmartBuyGlasses South Africa Details
Written by the company

- 180 Designer Brands For Less
- At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
- 100-Days Returns
- If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
- 24-Month Warranty
- Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
- Buy One, Give One Charity
- When you buy a pair of glasses from us, we give a pair of glasses to someone in need.
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Fast and efficient service and the…
Fast and efficient service and the product was spot on.
All round great service!
what a fantastic experience
I was blown away by Smarbuyglasses. Living in South Africa, I was sceptical about leads times and delivery times (our postal service is non-existant). However it was really easy to track my glasses and it came within two weeks. I emailed them once to get confirmation on customs, and they cleared up the fact that I would not need to pay anything additional, that the imports company merely needed my ID number. I received my glasses and absolutely love them!
Communication updates was superb
Chipping Calvin Klein
I bought Calvin Klein frame, after a month or two the rose gold coating was chipping, I wrote a review here within days they contacted me and asked for pictures I sent they than advised me the damage was covered under their warranty so they sent me a second pair 😃😃 I give them a thumbs up they know what they are doing I hope this one behaves better and doesn’t chip.
Delivery time was good
Delivery time was good, quality is great and above all price is fair. It’s 2/3’s cheaper than what was offered in my country for the same - and the quality is just as good.
Excellent assistance when I needed to…
Excellent assistance when I needed to change my order.
Affordable compared to prices on South Africa and also delivery in under two weeks!!! Amazing!!!
Amazing online shopping experience
Amazing online shopping experience, top-notch service, and the product exceeded expectations. Highly recommend "SmartBuyGlasses"
Easy and efficient!
Avery easy and efficient process. Staff was extremely helpful at customer services.
5 star communication
The communication from when the order was placed, to the specific information required for the glasses has been top class.
I highly recommend the service.
The frame is very strong and really…
The frame is very strong and really suits my face shape. I just wished the gold tone wasn't so yellow.
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