SmartBiz Bank, N.A. Reviews 

16,371
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

This is by far the very worst experience I've ever had with a financial institution. Applied for an SBA (7a) loan and was strung along for 3 months and then was held up at the finish line by questions... See more

Rated 5 out of 5 stars

Our experience with this SBA Express Loan lender was outstanding. After applying to multiple lenders, we found that they processed our loan faster than the others. They didn’t request unnecessary docu... See more

Rated 5 out of 5 stars

Our healthcare business had been growing very quickly over the past 4 years. We had been using short term financing to fill our financial needs during this period, but it was becoming too expensive.... See more

Rated 5 out of 5 stars

Leslie Snare, Relationship Manager, was phenomenal to work with. She made the process seamless and was extremely easy to work with. Obtaining an SBA Express loan for my business is a long, document he... See more

Company details

  1. Financial Institution

About SmartBiz Bank, N.A.

Written by the company

SmartBiz Bank Logo

A bank built for small business.

Right-sized loans. Right now.

Apply in minutes.


Support Icon

We support you at every step

Our dedicated teams are here to help you through the loan application process.

SBA Lending Partner Icon

We’re your SBA lending partner

Whether you're expanding, refinancing debt, or boosting cash flow, we’re making the process simple.

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We keep your information safe

Our bank-level, 256-bit encryption protects your privacy and keeps your data secure.

Apply Now

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16K reviews

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4.5

All reviews

(16,371)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

Great Experience

Smart Biz was exceptional. He made the process go extremely easy. He was always available for questions and was great on following up.

4 July 2022
Rated 5 out of 5 stars

Extremely smooth and simple process…

Extremely smooth and simple process working with the team. Everyone was on top of their game and I was surprised at just how quickly everything took place.

The rates are great and the terms very favorable.

16 June 2022
Rated 5 out of 5 stars

SmartBiz was great

SmartBiz was great! Very responsive and a pleasure to work with. This is third time using SmartBiz and will be going back in the future if needed.

I would recommend them to anyone who needs business funding at a reasonable rate.

13 June 2022
Unprompted review
Rated 5 out of 5 stars

My experience with SmartBiz was one of…

My experience with SmartBiz was one of the most easiest loan processes I've ever experienced. Rob and Chris both are the best! Very professional, knowledgeable and a pleasure to deal with. If you are in need of a business loan, please let SmartBiz be your first choice, I promise it was smooth sailing!!!!

10 May 2022
Unprompted review
Rated 5 out of 5 stars

Painless!

Thanks to SmartBiz, we are breathing easier today! My small grooming salon is growing fast and this loan will help with our growing pains! The process was easy and painless! The attention to our small business made us feel big!

9 April 2022
Unprompted review
Rated 5 out of 5 stars

Kevin Richgels

Kevin Richgels walked me thru the process and made it seem doable.... even with the mountain of paperwork needed to get to the finish line. He was right there with me every step of the stressful way.
I would recommend anyone to work with Kevin and his staff.
Thank you!

26 March 2022
Rated 5 out of 5 stars

I worked with SmartBiz Loans to Apply…

I worked with SmartBiz Loans to Apply for an SBA loan. It was a great experience and it also gave me an opportunity to think about my business from a lender's perspective, which was very helpful in evaluating our business. The person assigned to my application process, David L., was amazing to work with; he was very responsive and made the process easy to understand. Each request was explained so that we were always on the same page, which made it easy to gather all documentation, because you knew exactly why it was required. Just a great experience. I would recommend SmartBiz to anyone seeking SBA or other funding for their business.

11 February 2022
Rated 1 out of 5 stars

Fair

Nobody can explain you, when you call nobody answer the phone

8 February 2022
Rated 5 out of 5 stars

Chris Schreiber was professional

Chris Schreiber was professional, helpful, thorough, and friendly. My SBA got approved, so I’m ver excited. Again thanks to Chris Schreiber and SmartBiz for making the process as seamless as possible.

5 February 2022

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