These folks don't seem to work on feedback. They just take loyal customers for granted. Ordered flowers and each garland is of different length. As usual even after asking multiple times they don't a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently had a wonderful experience with SmartBazzar that I felt compelled to share. I was in urgent need of idly dosa batter to feed my kids, and even though they didn’t have a driver available for... See more
Customer friendly is the highlight for me. In my recent order I had missed to order something important I needed.After order placed I contacted them on what’s app contact mentioned on the website and... See more
Company replied
Always Fresh!! Nicely packed items. Really SMART bazaar!! You will never disappointed by buying items from here.. A few suggestions, if possible to consider for the Website portal. While ord... See more
Company replied
Company details
Written by the company
Online Asian supermarket with great variety of products from all major brands and fresh fruits and vegetables delivered to your doorstep.
Contact info
71-75 Sheldon Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- 07775270023
- customerservices@smartbazaar.co.uk
- smartbazaar.co.uk
4.3
Excellent
641 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
most of the vegetables are rotten even…
most of the vegetables are rotten even onions too
very bad this time
I will not purchase any vegetables from you
30 April 2024
Excellent Customer Service
Excellent Customer Service and the quality of products are very good.
30 April 2024
Wide collection of Indian grocery…
Wide collection of Indian grocery items. Quick delivery.
30 April 2024
Flowers are fresh.
The items and the flowers they deliver are of really good quality as per my experience. But their customer service as per my experience was a bit bad. I got the response after 3 days . So oy 4 stars.
14 April 2024
Reply from Smartbazaar Limited
Dear Rekha,
Thanks for your kind feedback. We sorry that we couldn't respond to you sooner due to festival season. We will try to improve the service.
Best Regards,
Smartbazaar Team
Had a bad experience during my last…
Had a bad experience during my last order. We do order mainly for Wheat Flour & Rice. If either or nay item isn't available, smartbazaar should connect with customer to decide if they want to still continue with the order or amend the order! Our last order was just a waste..
Please work on it for Better customer satisfaction..
14 April 2024
Reply from Smartbazaar Limited
Dear Vishal,
Thanks for your valuable feedback. We are sorry that you didn't get all the items you ordered. We will review our process and try to improve them.
Best Regards,
Smartbazaar Team
Excellent products and delivery.
14 April 2024
Reply from Smartbazaar Limited
Dear Prakash,
Thanks for your kind review. We are glad to hear that you liked our products and swift delivery service.
Best Regards,
Smartbazaar Team
Absolutely great service
Absolutely great service. Nice products delivered right on time
14 April 2024
Reply from Smartbazaar Limited
Dear Andreea,
Thanks for your kind review. We are glad to hear that you liked our products and service.
Best Regards,
Smartbazaar Team
Received order on time for the festival…
Received order on time for the festival with all the festivities intact. Well packed.
14 April 2024
Reply from Smartbazaar Limited
Dear Padmapriya,
Thanks for your kind review. We are glad to hear that we helped you to celebrate the fesitval as you wished.
Best Regards,
Smartbazaar Team
Not good veer purr
5 April 2024
Unprompted review
Fresh vegetables and we can get all indian groceries. Price is also good.Delivery option is good
Groceries good
29 March 2024
Reply from Smartbazaar Limited
Dear Archana,
Thanks for your kind feedback. We are glad that you liked the quality of our fresh produce and our competitive pricing.
Best Regards,
Smartbazaar Team
Reply from Smartbazaar Limited
Dear Satish Kumar,
Thanks for your kind review. We are glad to hear that you had a good experience shopping with us.
Best Regards,
Smartbazaar Team
Reply from Smartbazaar Limited
Dear Suja,
Thanks for your kind review. We are glad to hear that you had a good experience shopping with us.
Best Regards,
Smartbazaar Team
Great service
24 March 2024
Reply from Smartbazaar Limited
Dear Anne,
Thanks for your kind review. We are glad to hear that you liked our service.
Best Regards,
Smartbazaar Team
well packed and delivery on time.
11 March 2024
Reply from Smartbazaar Limited
Dear Vivo,
Thanks for your kind review. We are glad to hear that you had liked our packaging and swift delivery.
Best Regards,
Smartbazaar Team
Reply from Smartbazaar Limited
Dear Satish Kumar,
Thanks for your kind review. We are glad to hear that you liked our packaging and our service.
Best Regards,
Smartbazaar Team
Nice service
Prompt service. Good packaging . Various South Indian products . Thanks for the services. Appreciate overall.
26 February 2024
Reply from Smartbazaar Limited
Dear Srinivasan,
Thanks for your kind review. We are glad to hear that you continue to enjoy our service and products we offer. We are grateful for your appreciation.
Best Regards,
Smartbazaar Team
Reply from Smartbazaar Limited
Dear Deshawn,
Thanks for your kind review. We are glad to know that you liked our swift response and shipping.
Best Regards,
Smartbazaar Team
Reply from Smartbazaar Limited
Dear Sowndarya,
Thanks for your kind review. We are glad to hear that you liked our products and the competitive price we offer.
Best Regards,
Smartbazaar Team
Old stock
I had ordered Grand Sweets thattai x 6 packets and some of the packets had old stock where the oil was smelly and bitter tasting. Very disappointed. I don’t think I’ll be using this store anymore.
12 February 2024
Reply from Smartbazaar Limited
Dear Vasanthi,
Thanks for your kind feedback. We are sorry to hear that some of the packets of Grand Sweets items were not of good quality. As discussed with you we will raise a complaint with the country distributor regarding this. Unfortunately these are prepacked items coming from India and as a retailer we only go by the dates mentioned in the packet. Hope we have resolved your query swiftly. If you have any questions please feel free to email us on customerservices@smartbazaar.co.uk.
Best Regards,
Smartbazaar Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.