These folks don't seem to work on feedback. They just take loyal customers for granted. Ordered flowers and each garland is of different length. As usual even after asking multiple times they don't a... See more
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I recently had a wonderful experience with SmartBazzar that I felt compelled to share. I was in urgent need of idly dosa batter to feed my kids, and even though they didn’t have a driver available for... See more
Customer friendly is the highlight for me. In my recent order I had missed to order something important I needed.After order placed I contacted them on what’s app contact mentioned on the website and... See more
Company replied
Always Fresh!! Nicely packed items. Really SMART bazaar!! You will never disappointed by buying items from here.. A few suggestions, if possible to consider for the Website portal. While ord... See more
Company replied
Company details
Written by the company
Online Asian supermarket with great variety of products from all major brands and fresh fruits and vegetables delivered to your doorstep.
Contact info
71-75 Sheldon Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- 07775270023
- customerservices@smartbazaar.co.uk
- smartbazaar.co.uk
4.3
Excellent
641 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
The vegetables were fresh
The vegetables were fresh, and the packaging was excellent.
6 January 2026
Unprompted review
These folks don't seem to work on…
These folks don't seem to work on feedback. They just take loyal customers for granted. Ordered flowers and each garland is of different length. As usual even after asking multiple times they don't authenticate for the freshness. If they did this we could look for alternatives. :(
Took bananas for offering to God, and got raw plantains! May be this is how they offer in their own.
7 August 2025
Unprompted review
Reliable seller great choice
Wonderful choice of Indian foods and spices. Very quick delivery, excellent customer service. Friendly business.
13 April 2025
Unprompted review
Exceptional Service: Went Above and Beyond to Help Me!
I recently had a wonderful experience with SmartBazzar that I felt compelled to share. I was in urgent need of idly dosa batter to feed my kids, and even though they didn’t have a driver available for delivery at that moment, their customer service was incredibly thoughtful. After messaging them about my situation, they went out of their way to ensure that my order was delivered promptly. I really appreciated their kindness and effort, as they took extra steps to help me out when I was feeling desperate. Great service, and I’ll definitely be shopping here again. I’d highly recommend them to my friends!
5 February 2025
Unprompted review
Great Business
Great products, good value! I did have a small issue trying to fill in the billing adress, but managed eventually. I messaged support on WhatsApp and they were very kind and helpful! Also next day delivery!!
17 October 2024
Unprompted review
Quality is amazing!
I have been shopping with Smartbazaar for more than a year and I have always had a great experience! Their customer service is excellent. The way they carefully wrap the banana leaves to retain the freshness needs special mention! Their quality check is great and I hope they maintain the same level of service and quality.
16 August 2024
Unprompted review
Ordered Multiple items together with…
Ordered Multiple items together with Mangoes after receiving an email that fresh stock of mangoes is available. What I received was shocking. I was refunded 75% of the price though.
10 June 2024
The mangoes were old and three of them…
The mangoes were old and three of them had gotten damaged.
10 June 2024
Excellent customer service
Good quality products, eco friendly packaging, excellent customer service with prompt delivery.
10 June 2024
Excellent support
The support executive was quick to respond. As the product 200g was not available, 100g was sent which we are not happy. Immediately we were refunded the amount. Thanks for the quick response and support.
10 June 2024
Customer friendly is the highlight for…
Customer friendly is the highlight for me.
In my recent order I had missed to order something important I needed.After order placed I contacted them on what’s app contact mentioned on the website and requested my missed item to be added. All was sorted so smoothly. I cannot imagine how happy I was. Great customer service and great products are my highlights.
5 June 2024
Reply from Smartbazaar Limited
Dear Divya,
Thank you so much for your kind feedback. We are delighted to hear that you continue enjoy our service and the support you received from our customer services team. We truly appreciate your continued support to our business.
Best Regards,
Smartbazaar Team
Reply from Smartbazaar Limited
Dear Janani,
Thank you for your kind feedback. We are glad to hear that you liked our packaging and the quality of our fresh produce.
Best Regards,
Smartbazaar Team
Good quality
Got delivered late but quality of product (Tender coconut) is good. I am going to order Tender coconut again.
26 May 2024
Reply from Smartbazaar Limited
Dear Pankaj,
Thanks for your kind feedback. We are glad to hear that you liked the quality of our Tender coconuts. Our sincere apologies for the delay in sending your order. Unfortunately, tender coconuts are not regularly delivered, we have to place orders specifically for them hence the delay in sending your order.
Best Regards,
Smartbazaar Team
Some of the mangoes were rotten
Some of the mangoes were rotten. Didn't expect this quality. Very disappointed. Given 2 stars for the rest of the items and delivering on time.
26 May 2024
Reply from Smartbazaar Limited
Dear Moni,
Thanks for your kind feedback. We are sorry to hear that some of the mangoes you recieved were not in good condition. We always check every mango before packing the order, so we are not sure how this could have happened. Could you please send us some pictures to customerservices@smartbazaar.co.uk and we will happy to investigate and take appropriate action. Our sincere apologies for the inconvenience caused.
Best Regards,
Smartbazaar Team
Order delivered late
7 May 2024
Reply from Smartbazaar Limited
Dear Sukritha,
Thanks for your kind feedback. We are sorry to hear that your delivery was delayed. We can see that we shipped your order on 30th April the same day you placed the order but unfortunately due to some incident in the ferry it got delayed by DHL to reach Guernsey. DHL tried to deliver your parcel on the 3rd but they couldn't locate your address and since its a friday they have put the parcel on hold until Monday and delivered it then. Our sincere apologies on behalf of DHL. Once we handover the parcel to our courier partners we have no control over them and due to various factors beyond our control there might be rarely some delay in delivering the orders. However, please feel free to reach out to us if you haven't received your parcel within 48 hours of dispatch so that we can check this for you with DHL.
Best Regards,
Smartbazaar Team
Best Online Indian grocery in UK
7 May 2024
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