Great month this one, started slow if im honest and then Gates of Olympus hit me with a 500 win out of nowhere. Cashed out half straight away and kept the rest to play with, still up as I type thi... See more
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Having a blast with the slots here, picked up a tidy win off a newer title last weekend and the live dealer tables are great fun too. My single request would be a few more of the old school fruit mach... See more
Was nervous about the first cashout since you hear so many stories about sites not paying, requested it on a Tuesday night and it was in my bank by Thursday morning. Nothing more to say really, they p... See more
They sent me a bonus code valid through end of month according to the message. I played on day 25 and it was already removed from my balance. Support couldnt explain the discrepancy between their emai... See more
Company details
Written by the company
300 % jusqu'à 9 000 € + 250 FS
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Cashier displayed one withdrawal…
Cashier displayed one withdrawal estimate, then after I selected my payment method it showed a different timeline. No explanation for why the same process gave two different answers.
Playing on mobile and the app just…
Playing on mobile and the app just closed itself while I was in the middle of a bet. When I reopened it my session had expired and I had to log in all over again.
My cashback offer said 100 euros
My cashback offer said 100 euros. After couple of days it arrived as 60 euros instead. Live chat kept repeating the terms were met, didnt actually help.
Withdrawal of 450 turned into two…
Withdrawal of 450 turned into two payments for no reason I could find. Took an extra week to get the second half and customer service wasnt helpful about it.
Weekend live chat is a complete mess
Weekend live chat is a complete mess. Queued for support on Friday at midnight with 22 others. Eventually gave up because the wait was longer than my gaming session.
They asked for my driving license to…
They asked for my driving license to verify my account. I sent it. Then couple of days later they wanted it again saying the first one didn't go through. Tbh pretty frustrating.
Weekend support is basically…
Weekend support is basically non-existent. Sat in the chat queue for over an hour trying to get help with my account verification. Eventually just closed the browser.
Won 800
Won 800, went to cash out and received half immediately then had to wait for the rest. The terms didnt mention anything about partial payouts, tbh felt blindsided.
Their system kept rejecting my driving…
Their system kept rejecting my driving license photos even though they were clear and valid. After resubmitting four times, they suddenly asked for a different document type instead.
The bonus email said valid for two…
The bonus email said valid for two weeks. I used half of it on day 10, came back on day 11 and the whole thing had disappeared from my account without warning.
Contacted them about an issue and got a…
Contacted them about an issue and got a templated response back. They shut down the chat without giving me a chance to explain that their answer wasnt relevant.
After I deposited the money refused to…
After I deposited the money refused to appear in my account. I asked support why and got told to check my email but there was nothing there about any issue.
My cashout went through the system at…
My cashout went through the system at 2pm on Thursday. Customer service claimed it would arrive by Friday evening. Still waiting on Monday.
Deposited 50 pounds on Tuesday and the…
Deposited 50 pounds on Tuesday and the balance still hasnt updated after 3 days. Live chat said to wait 24 hours but nothing changed. Pretty frustrating tbh.
Deposited money and the balance display…
Deposited money and the balance display keeps showing the old amount. Support said it would sync automatically but its been hours with no change tbh.
Received promotional email about a…
Received promotional email about a bonus valid for 14 days. I logged in after a week and the funds had vanished. Support said the countdown started before I registered apparently.
They sent me a bonus code valid through…
They sent me a bonus code valid through end of month according to the message. I played on day 25 and it was already removed from my balance. Support couldnt explain the discrepancy between their email and what actually happened.
Registration went through but the…
Registration went through but the verification email disappeared into thin air. Support ticket response was just a generic copy-paste about checking spam. Problem still unsolved.
Paid in 75 pounds and watched the…
Paid in 75 pounds and watched the payment go through successfully. The account balance never updated and support gave me the runaround.
Identity verification rejected my…
Identity verification rejected my driving license twice. First time they said it was blurry, resubmitted a clearer copy and got rejected again for no reason given. No explanation from support.
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