date filter screen; time-out was active on older Chrome browser but casino login still worked. Transaction log made the KYC problem feel like another ticket at Sun 7:46.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Played a slot yesterday and it completely froze during the bonus round. When I refreshed the page my winnings were gone but the balance didnt update. Support said everything was fine, which it clearly... See more
Checked later, Wagering page #71736: bonus expiry moved forward with debit card while I was logged in. Mobile page gave a vague status note after another refresh.
live chat queue 26; email and live chat on the account page gave clashing answers about one withdrawal. Bonus screen showed the wrong status after another refresh.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Quick one
Quick one: Changing device lost my saved casino filters and last game what a mess
The 20 € withdrawal remains stuck in…
The 20 € withdrawal remains stuck in review.
While the train was late
While the train was late, My e-wallet payout got marked paid, but the casino balance also changed
The account page says one thing
The account page says one thing: Cashout status changed twice in one night, neither matched the email and yes, I checked the history
Same account
Same account, same day: Reality check timer reset after I changed slots
KYC with selfie looked fine
KYC with selfie looked fine, then live chat did not identify the failed file with bank transfer. Mobile page gave the same old status note when the cashout was involved.
the account page says one thing
the account page says one thing: Verification page froze after the selfie upload, no saved file before my coffee went cold
First day looked fine
First day looked fine; second login lost my saved slot and bonus status and yes, I checked the history
after dinner
after dinner: Crazy Time showed in casino search, but the slot would not open after login what a mess..
game contribution line
game contribution line; bonus expiry moved forward with PayPal while I was logged in. Account history made the cashout status messy before I closed the tab.
my coffee went cold
my coffee went cold. Self-exclusion info opened, then bounced back to the casino lobby again
Casino history counted cancelled…
Casino history counted cancelled cashout as money spent in transaction history
Cashout block after card screenshot
Cashout block after card screenshot: KYC asked for the same card screenshot again with PayPal before withdrawal. Account history sent me to email on ticket #63663.
During lunch
During lunch, The bonus page loaded fine, cashier page timed out twice and support did not explain it wow
Ticket #13135
Ticket #13135; email and live chat after 9 minutes could not agree on the same cashout. Account history gave the same old reason without a useful note.
Maybe I missed something
Maybe I missed something, but Emma from support said wait 24h; the cashier status never moved brilliant..
Same utility bill rejected twice for…
Same utility bill rejected twice for being 'unclear'
The account page says one thing
The account page says one thing: The casino payout history lost my 50 € request after one refresh wow
max bet rule buried in terms
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








