Good specialized food delivery app. I love their focus on local independent pizza shops. When there is a problem their customer service team does a really good job of dealing with the restaurant for... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been using Slice for a while now and it’s honestly a great platform. It makes ordering from independent pizza shops really easy, and I love knowing my money is going straight to local businesses... See more
Company replied
Food is usually delicious but unfortunately this time the order was wrong. We ordered a pizza with meatballs and eggplant, but instead of meatballs, we got mushrooms. We hate mushrooms. We didn’t find... See more
Company replied
Ordered on slice. Order clearly stated meat on only half the pizza—they put it on the whole pizza. Disappointing for the vegetarians in the crowd. Also chatted to change the order which they assured m... See more
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Company details
Written by the company
Slice is the best way to order from and support local pizzerias - it's the only technology platform that partners with local pizzerias to make ordering authentic, handcrafted pizza easily accessible to people in over 2,000 cities nationwide. The Slice brand also empowers local pizzerias with the tech and data to compete with big chains while making delicious, authentic pizza easy to order.
Contact info
902 Broadway, 19th Floor, 10010, New York, United States
- 8889749928
- support@slicelife.com
- slicelife.com
3.3
Average
2K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
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Very happy with the food and service…
Very happy with the food and service from Dominick’s Pizza in Harding, NJ. Placed an online order for a few items last night for our family. Order was ready on time, piping hot and very tasty. Really enjoyed everything.
3 June 2026
Unprompted review
Reply from Slice
Hey there! We are very happy to hear that everything went smoothly with your order. Thank you for your support of local businesses. We truly appreciate it!
Fantastic gluten-free cauliflower…
Fantastic gluten-free cauliflower crust, ordered for a timed pick-up and it seemed fresh out of the oven, still very warm! Wonderful selection of pies.
2 June 2026
Unprompted review
Reply from Slice
Hey there, thank you for your kind review! We're delighted to hear you had a great experience. We appreciate your support and look forward to serving you again soon.
Above and beyond for my delivery after…
Above and beyond for my delivery after my error inputting my address number.
I'm so thankful and apologize for the inconvenience but they really helped me out that day. Thanks so much!
1 June 2026
Unprompted review
Reply from Slice
Thank you for the 5-star review! We're happy we could help.
Utah expatriate loves Sabbatinos
OK, so I currently live in Utah, but I'm originally from NJ. There's only a couple of places in Utah that you can get pizza similar to the tri state area. My wife and I are in the process of moving back to PA. She is already back in PA while I take care of selling our Utah home and finding employment in PA. I just got back from visiting her and had the pleasure of getting pizza (twice) from Sabbatinos West Chester Pike location. First pie was half meatball and all mushroom, second pie was all mushroom and all pepperoni. Delicious on both counts! Mushrooms were fresh. The meatballs make me want to try a meatball sub! Oh, and the crust...perfect. There's something special about tri state area pizzas that Utah can't do...maybe the water that goes into the crusts back East? I don't know. Either way I will be ordering more pizza at the end of July when I visit my wife again. Thanks!
28 May 2026
Unprompted review
Reply from Slice
Thank you so much for the wonderful review! We're honored to be one of the places that remind you of home. We're glad you enjoyed both pizzas! We look forward to welcoming you back!
Needed some help
I had an issue with an order I made and the Slice representative was extremely helpful and quick to remedy the situation. It was very appreciated.
31 May 2026
Unprompted review
We love Slice
We love Slice ! A few businesses use it here and we have had excellent experiences!!
I needed to ask a question and Slice got back to me immediately with an answer! I will continue to use Slice in the future!!
31 May 2026
Unprompted review
Reply from Slice
Thank you for your kind words! We're thrilled to hear you've had excellent experiences with Slice and that our team could help you quickly. We truly appreciate your support and look forward to serving you again!
Thank you very much for your kind words…
Thank you very much for your kind words and support. I’m happy to hear you had a great experience with Slice. I truly appreciate the opportunity to provide feedback online and will take some time to do that. Thanks again!
29 May 2026
Unprompted review
Beef/Spinach/Cheese Cannelloni was a knock out
There seems to be some little thing that was done to the sauce that took it to the next level. 2 slices of Joe's Special, 1 Joe's special salad (w/2 house dressings), 1 Lasagna and then the Beef/Spinach/Cheese Cannelloni (usually get the Chicken Cacittori or the Chicken Marsala) and we'll be ready to go at my house.
26 May 2026
Unprompted review
Reply from Slice
Thank you! We're so glad you enjoyed it. Sounds like you've got the perfect order lined up, we'll be ready for you!
Bruno’s Pizza in Little Ferry has the…
Bruno’s Pizza in Little Ferry has the best pizza 🍕 and the best food in all of Bergen County 😃
28 May 2026
Unprompted review
Reply from Slice
Thanks for the love! We’re happy you’re supporting local pizza. ❤️️🍕
Reply from Slice
Hey there, thank you for the great review! We’re so glad you enjoyed the friendly service and food We appreciate your support and look forward to serving you again soon!
Absolutely terrible
Absolutely terrible! The service fees are are ridiculous and the customer service is horrible! Call or order from the actual store and save your money. I just ordered and made a mistake ordering and immediately contacted customer service and they were unwilling to help. They kept saying “your order is already in the over and there’s nothing that can be done. I order from this place all the time and they would have definitely helped if the order was made directly to them. DO NOT USE!
27 May 2026
Unprompted review
Reply from Slice
Hi there, we're very sorry to hear about your experience and apologize for the frustration this caused. To clarify, the service fee helps cover the costs of processing orders and supporting local pizzerias, and it is displayed at checkout before an order is placed. We'd like to learn more about what happened, please reach out to us at feedback@slice.com with your order details so we can investigate further.
GARBAGE
GARBAGE. This driver showed up AN HOUR after our food was ready and took 35 minutes to deliver after. Customer service was worthless. DO NOT USE.
25 May 2026
Unprompted review
Reply from Slice
Hi Deanna. We’re very sorry to hear about this experience and understand your frustration. Please reach out to us directly at feedback@slicelife.com with your order number so we can look into what happened with the delivery delay and check this further.
Wonderful local pizza place
This is a wonderful local pizza place! Nothing is over-processed. They use fresh, high-quality ingredients and make everything from scratch. Everyone in my family was happy with what we ordered!
8 May 2026
Unprompted review
Reply from Slice
Thank you for the wonderful 5-star review, Kristen! We're delighted to hear that you and your family enjoyed your meals. Supporting local pizzerias that use fresh, high-quality ingredients and take pride in their craft is exactly what Slice is all about. We appreciate your support and look forward to helping with your next order!
Reply from Slice
Hi Milagro. We are very pleased to read this, thank you so much for your 5-star review, it is truly appreciated!
GLAD WE TOOK A CHANCE ON A PLACE WE HAD NEVER BEEN
Took a chance on a busy holiday and so happy we did. Ordered takeout and it arrived quickly. Still nice and hot. Personable delivery person. We ordered pizza and built it to our way. The crust was so good and the topping choices were wonderful. I'll definitely order from them again! Pam Lewis
24 May 2026
Unprompted review
Reply from Slice
Thank you so much for the amazing review, Pam! We’re so glad you took a chance on us during a busy holiday and had such a great experience. It’s wonderful to hear the pizza arrived hot, the delivery was smooth, and that you enjoyed building your pizza just the way you like it. We truly appreciate your support and look forward to your next order!
Reply from Slice
Hey Roger, thank you for the great review. We’re so glad you enjoyed the food and we hope to serve you again soon!
Easy to navigate online menu with easy…
Easy to navigate online menu with easy ordering options
20 May 2026
Unprompted review
Reply from Slice
Thank you so much for the 5-star review David! We’re glad to hear you found the online menu easy to navigate and the ordering process simple and convenient. We truly appreciate your support and look forward to your next order!
Quality Counts
Having placed several excellent orders 1 poor quality experience was resolved to my complete satisfaction.
24 May 2026
Unprompted review
Reply from Slice
Hey Nick! Thank you so much for the review and the kind words. We are very happy to hear that we were able to help you with your order, and we appreciate your support!
I’m still waiting on my food!!!!!
23 May 2026
Unprompted review
Reply from Slice
Hi Robert, we're sorry to hear about the delay with your order. We were able to locate your account information, and our team has reached out to check whether you received your order. We'll work to ensure everything is resolved properly and appreciate any update you can provide.
Ordered pizza with The Brick Oven in…
Ordered pizza with The Brick Oven in Foley, Alabama. The driver never showed up, so significantly after the food was supposed to be delivered, we drove to the restaurant and picked our order up. The driver still didn’t show. We will never use this service again. Should have gotten it ourselves to begin with, lesson learned…
21 May 2026
Unprompted review
Reply from Slice
Hey there! We are very sorry to hear about your experience with our delivery partners. Rest assured, we will share your feedback and make sure to prevent this in the future. We went ahead and refunded your order as well as provided you with a discount for a future order. One of our representatives will reach out to you via email with more information shortly.
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