Skyscanner Reviews 

1,041
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the clean and highly user-friendly website interface, making it extremely easy to navigate and compare flight prices across different airlines. Consumers frequently mention saving both valuable time and money, consistently securing wonderful deals and highly affordable options for all their travel arrangements. However, some people mentioned that ticket prices sometimes unexpectedly increased after clicking external links or during the final online checkout process. A few other people also felt that dealing with separate third-party providers occasionally caused booking confirmation delays and extra customer service communication confusion.

What people talk about most

Price

Clients share positive opinions on price, consistently finding the best deals and comparing rates across... See more

Website

Users describe positive interactions with website, highlighting the clean interface, fast search... See more

User experience

Customers had positive experiences with user experience, finding the platform very clean, fast, and user... See more

Booking process

Reviewers highlight positive aspects of the booking process, describing it as very smooth, fast, and easy to... See more

Service

Reviewers mention positive feedback about service, noting it is a very useful tool to find flights at the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking a trip with a friend who was going multi-city, by putting her entire trip into Skyscanner she got the cost of all four flights to less than the cost of a one way flight for the first leg of th... See more

Rated 5 out of 5 stars

I search for flights in several locations. I use only direct booking with the airliners, never by a 3rd party. Skyscanner has a very good user experience, enables a direct booking process, and get a... See more

Rated 5 out of 5 stars

Absolutely fantastic site. Gives you many many choices for flights and wherever it directs you that particular company does everything to make your experience pleasant. Highly recommend Skyscanner f... See more

Rated 5 out of 5 stars

I liked keeping track of flights I saved to get the best deal and getting email notifications. I liked knowing how much each flight has gone up too. Very helpful! What's great about it is not having t... See more


Company details

  1. Flights Search Site

Written by the company

Search, compare and book cheap flight tickets and great flight deals for your next vacation with Skyscanner. We find you the cheapest plane tickets for free by comparing all flight options in a single search.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,041)

241 reviews in the last 12 months

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Rated 1 out of 5 stars

I book the flight with expedia through…

I book the flight with expedia through skyscanner they canceled it without no reason and gave partial refund

24 February 2026
Skyscanner logo

Reply from Skyscanner

Hi there, 

Thank you for taking the time to share your experience. We are sorry to hear that your booking with Expedia was canceled and that you received a partial refund.

As a travel search platform, Skyscanner does not manage bookings directly, since reservations are completed on the travel provider’s website. That said, we want everyone who uses our platform to have a positive experience when redirecting to a partnered travel provider. 

We have raised this with our contacts at Expedia to better understand what happened, and we have also followed up with you directly to gather any additional details that may help with the investigation. 

Thank you again for bringing this to our attention. We look forward to assisting you further.

Kind regards,

Lisette

Rated 5 out of 5 stars

Best app for flight deals

I was able to choose the best deal for my travel. This app was recommended by my friend and I decided to try and is not disappointed.
Thank you Skyscanner for making it so easy to select destinations for a better deal. Keep it up!

13 February 2026
Rated 4 out of 5 stars

I booked through your website

I booked through your website, but you are not responsible; you act like Google, which I don't like. You have to be the Hub flight responsible for anyone who books through your website. Even if I go through any airline or another one, what is your responsibility? If not, why don't I book through Google?

4 February 2026

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