Skylight Blinds-direct Reviews 

302
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and perfect fit of the products, which are often described as well-made and effective for temperature control. Many people highlight the excellent service and helpful, professional staff, appreciating the top-tier support and positive overall user experience. However, some customers also noted that installation could be challenging, particularly for larger blinds, sometimes requiring multiple people to position them. A few other people also felt that there were occasional minor operational problems, such as needing a motor reset or suggesting improvements for product robustness.

What people talk about most

Product

Reviewers mention positive feedback about the product, consistently praising its quality, perfect fit, and... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing delight and satisfaction... See more

Service

Customers consistently note positive experiences with service, describing it as first-class, top-tier, and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness and professionalism.... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting the overall process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made to measure,perfect fit. Slight delay on delivery but worth the wait. Fitted the skylight blinds ourselves, I would not recommend doing this unless you are proficient at DIY. Overall very pleas... See more

Rated 5 out of 5 stars

Brilliant blind made to measure to cover over a skylight in the kitchen. Easy to install and fits perfectly. Quite expensive but well worth it to future proof the house against hot weather. Once insta... See more

Company replied

Rated 5 out of 5 stars

Delivered exactly when they said it would be. Unfortunately there was a fault, however the after sales service was amazing. Constant communication and help to try a fix the problem before arranging... See more

Company replied

Rated 5 out of 5 stars

Good website with much information and guides available. Easy to obtain a quote and ask any questions about the product, and easy to order on line. The electric roof blind is costly, but comparable... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

Specialist in self-fit thermal blinds for roof lanterns and skylight windows.


Contact info

4.9

Excellent

TrustScore 5 out of 5

302 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(302)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent communication and quality blinds

I ordered 3 velux window blinds for my property. I was really impressed with the quality and they were so easy to install.

The blinds arrived within 4 days of placing my order. I did notice that 1 blind had been damaged prior to being packaged up. I contacted the company to report this. Naomi responded the same day and arranged for a replacement to be sent out hassle free.

I would definitely recommend this company.

10 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We’re delighted you were impressed with the quality of your Velux blinds and found them easy to install – that’s exactly what we like to hear!

Sorry again about the damaged blind, but we’re glad Naomi was able to get it sorted quickly and without any fuss.

Thanks for recommending us – it means a lot!

Rated 3 out of 5 stars

Effective but flies get trapped inside

We purchased a large white anti glare thermal honeycomb remotely controlled blind for our garden room roof window. The fitting was relatively easy. Bit fiddly when you have such a large blind to handle, the instructions are simple. Once up we liked how it looked and love how efficient the honeycomb design is for keeping the heat out during the summer months. We haven’t tested for keeping the heat in during the winter months yet.
What we have found is due to the design of the honeycomb the flies have no problem crawling in under it and then annoyingly crawling inside the actual blind. They then get stuck and we have been recommended that the only way to remove them is we to take the blind completely down and try to ‘tweezer them out’! This will be extremely difficult due to the size and flimsiness of the material. As we chose white we can now see lots of flies lying inside which I really dislike. I would suggest choosing a darker colour to avoid this. This is a huge disappointment for us

9 July 2025
Unprompted review
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Reply from Skylight Blinds-direct

Thank you for taking the time to share your honest feedback.

We’re really pleased to hear that you were happy with the look, ease of fitting, and performance of the blind in keeping the heat out – especially with such a large installation! 😊 The honeycomb design is definitely great for temperature control, and we hope it proves just as effective come winter.

We’re really sorry to hear about the issue with flies getting trapped inside the fabric. Unfortunately, with light colours and pleated materials like honeycomb, insects can occasionally find their way in – and we completely understand how frustrating that must be. We appreciate you sharing your experience, as it helps us guide future customers and also feed this back to our product team.

If there’s anything else we can do to help, please don’t hesitate to get in touch – we’re always happy to support however we can.

Rated 5 out of 5 stars

Easey to fit look great and woirks like a dream

The measuement were sent it fitted first time. It was for skylight on my barge. It looks and works great. I wish I upgraded now to a sola and motor one just for the fun and the ease.

9 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much for your brilliant review! 😊

We’re thrilled to hear the blind was a perfect fit first time – especially for a skylight on your barge (how cool is that!). Great to know it looks the part and works like a dream too.

Sounds like the solar motorised version might be calling your name for next time 😉 – we’ll be here if you ever fancy the upgrade!

Rated 5 out of 5 stars

Lantern Roof Motorised Blind

I have been searching for a blind for my skylight for sometime. It is a large opening and I couldn’t find what I needed until I found skylight blinds direct.

The product was custom made came within the timescales quoted. It was well packaged and came undamaged.

The video fitting instructions were really helpful during the fitting process, as was the troubleshooting help!

The blind fits in the space perfectly and is well engineered, the honeycomb blind material is excellent at keeping the heat we have been experiencing out and we are completely chuffed with it.

In summary this is a well made blind that is as described and I feel the process is extremely competitive.

1 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We’re so glad you found us after your search – it’s great to hear that the custom-made lantern roof blind ticked all the boxes for your large skylight.

It’s brilliant that the video fitting guide and troubleshooting support helped during installation, and even better to know you’re chuffed with the final result! The honeycomb fabric really does make a difference in hot weather, and we’re delighted it’s doing the job for you.

Thanks again for choosing us – and for the lovely feedback!

Rated 5 out of 5 stars

Super effective and easy to fit.

I bought and fitted a manual honeycomb blind for our roof lantern. It has proved to be super effective in reducing the solar radiation and hence the temperature in the room. It was very easy to install, it fitted perfectly and I didn't even have to tension the blind as this had already been done in the factory. I had a few queries prior to purchase and the agents I spoke to were both helpful and knowledgeable. The blind was promptly delivered in about 3 weeks. I would definitely buy from Skylight Blinds-direct again should I have the need, and would thoroughly recommend them to others.

3 June 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thank you so much for the glowing review! 😊

We’re really pleased to hear your manual honeycomb blind has made such a difference in keeping the heat out – that’s exactly what it’s designed for! Great to know it was a straightforward install too, with everything pre-tensioned and ready to go.

It’s also lovely to hear our team were helpful and knowledgeable when you needed advice – we’ll be sure to pass that on.

Thanks again for recommending us – and we’d be more than happy to help if you ever need anything else in future!

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Roof lantern blinds

Good selection of products, easy to order and prompt delivery.

3 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for your great feedback! 😊

We’re glad you found the range of roof lantern blinds to suit your needs and that the ordering process was nice and simple. Prompt delivery is always the goal – so we’re happy to hear everything arrived on time!

If you need anything else, just give us a shout.

Rated 5 out of 5 stars

Amazing service and Quality

From start to finish the customer service was excellent. The blind arrived well packaged and perfect. Videos were very helpful and when I needed support during installation the team were there at the weekend to offer advice and support. The product is quality and it is a joy to watch it in operation. I would recommend Skylight Blinds without reservation.

28 June 2025
Unprompted review
Rated 1 out of 5 stars

Poor unable to get on the phone to discuss and order

This company makes it very difficult to order. Phone numbers don't work, trying to simply call, discuss and order 2 large lantern blinds. The obsession these days for companies to get your phone number and details on record so they can hound you for years to come. With 3 providers im considering this one has lost this sale. This also presents an issue for any after sale support so as a result will be ordering elsewhere and hopefully this makes people think about it.

30 June 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Max,

Thanks for taking the time to leave a review. We're genuinely sorry to hear you felt let down, but we do want to clarify a few things for fairness.

You mentioned having difficulty getting through to us by phone, but as you later admitted, the number you provided was incorrect – which meant we had no way of getting back in touch. Our phone system uses a voice service as the first point of contact, but there are always real humans behind it. If you leave a message or send us a text, we always respond promptly – often the same day, including weekends.

We pride ourselves on offering excellent pre- and post-sale support, and we go out of our way to help, especially with larger, more bespoke orders like lantern roof blinds. It’s a shame we didn’t get the opportunity to assist you properly.

Of course, you’re entitled to share your experience, but as no order was placed and key details weren’t accurate, we feel this review isn’t a fair reflection of the service we provide.

We’re always here if you change your mind and would like our help in future.

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Superb units

What an absolute dream these blinds were to install. Company offered fantastic support during pre order stage and helped us pick the perfect solution for our skylights. Fitting was soo simple and as a smaller unit, was a one person job.

Will definitely be using this company again.

23 April 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thank you so much for the fantastic review! 😊

We’re absolutely chuffed to hear the blinds were a dream to install and that our team could help you find the perfect solution during the pre-order stage. That’s exactly what we’re here for!

Great to know the fitting was a breeze too – especially when it’s a one-person job. We really appreciate your kind words and look forward to helping you again in the future.

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Very easy service

Pricey but well worth the money, they were custom made after all, we got the manual honey comb blind for our roof lantern in the outhouse. Very easy to assemble and install. Highly recomend 👍✌️

22 June 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much for your lovely review! 😊

We’re really glad to hear you found the whole process easy and that the manual honeycomb blind was straightforward to assemble and install. Custom-made does come at a premium, but we’re so pleased you felt it was worth it!

Thanks for the high recommendation – it means a lot to us!

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Excellent service

Excellent service , non pressure sales from Steve but kept in contact with us

16 June 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much for the kind words! 😊

We’re really glad you appreciated the no-pressure approach – that’s exactly how we like to do things. Steve’s great at staying in touch and making sure you have all the info you need without the hard sell.

If there’s anything else you need down the line, we’re always here to help!

– The Skylight Blinds Direct Team

Rated 4 out of 5 stars

It was very easy to order with skylight…

It was very easy to order with skylight blinds, Naomi was very helpful with my questions as was the chap who rang me to confirm the order. The fittings was very straight forward with helpful guides available throughout. The blind itself is very unobtrusive not detracting from the skylight itself and works really well.

15 May 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much for your lovely review!

We’re really pleased to hear the ordering process was smooth and that both Naomi and the team were able to help with your questions. It’s great to know the fitting was straightforward too – our guides are there to make things as easy as possible!

We’re especially glad you’re happy with how the blind looks and functions – keeping things sleek and effective is exactly what we aim for.

Thanks again for choosing us!

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Great blinds at a good price.

We needed three skylight blinds for our extension. Having researched a number of options we went for skylight blinds direct as we liked the wire-free look, they had great reviews, and they were competitively priced.

Ordering process was very straight forward, and the blinds are very easy to fit. We are very pleased with them and would recommend.

6 June 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Great blinds at a good price.
We needed three skylight blinds for our extension. Having researched a number of options we went for skylight blinds direct as we liked the wire-free look, they had great reviews, and they were competitively priced.

Ordering process was very straight forward, and the blinds are very easy to fit. We are very pleased with them and would recommend.

Rated 5 out of 5 stars

I was very pleased with my lantern…

I was very pleased with my lantern blind... it looks great and the quality is very good ...the delivery took about 3 weeks. Any questions I had were answered promptly..I had our electrician install it..with the help of my husband as it was a large lantern blind..the price was good for the size and quality. It was the Honeycomb electric blackout blind..I would recommend this company.

5 June 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thank you so much for your lovely review! 😊

We’re so pleased to hear you’re happy with your lantern blind – especially the quality and how great it looks in place. The Honeycomb electric blackout blinds are a popular choice, and it’s great to know it delivered on both performance and style.

It sounds like your electrician and husband made a great team getting it installed – large blinds can be a bit of a handful!

Thanks again for the recommendation – we really appreciate it.

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Easy to order

Easy to order, good product, installation clip useful. really pleased with the blind. as a thought installation would be easier if brackets were supplied for the blind to clip into. Naomi was helpful answering query's.

26 May 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much for your feedback! 😊

We’re really pleased to hear you found the ordering process easy and that you’re happy with the blind – great to know the installation clip came in handy too!

We really appreciate your suggestion about the brackets – feedback like this helps us keep improving, and we’ve passed it on to the product team for review.

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Repeat customer is a happy customer

We had a skylight blind installed in our home office but we didn’t need a blackout. We couldn’t find what we were looking for on the website despite having purchased previously. Naomi was brilliant, found our previous order and told us we needed the translucent. The blind arrived quickly and easily. We were told exactly where and how to add the spacers needed (our opening wasn’t an exact square), and it looks great! Naomi was a life saver and also activated my guarantee which I had completely overlooked. Thank you!

27 May 2025
Unprompted review
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Reply from Skylight Blinds-direct

It’s always lovely to hear from a returning customer – and we’re so pleased Naomi was able to step in and help you find exactly what you needed. The translucent option is a great choice when blackout isn’t required, and we’re glad it worked perfectly for your space.

Thanks again for your continued support – it really means a lot!

– The Skylight Blinds Direct Team

Rated 5 out of 5 stars

Easy to order and install

Easy to order and install. Very pleased with the product and the service

25 May 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We’re really glad to hear the whole process was nice and easy for you, from ordering to installation. Even better that you’re pleased with both the product and our service – that’s exactly what we aim for!

If you ever need anything else, we’re just a message away.

Rated 5 out of 5 stars

Great service and highly recommended.

Great service and highly recommended.

20 March 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We’re so pleased to hear you had a great experience – and really appreciate the recommendation.

If there’s anything you need in the future, we’re always here to help!

Rated 5 out of 5 stars

Good customer service

Good customer service , before ordering rang several times with many questions and nothing was a problem for you and your staff in answering.
Placed the order for a roof lantern blind , delivered on time and very easy to fit . does the job perfect .

31 March 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thank you so much for your great review! 😊

We’re really pleased to hear our team could answer all your questions – we’re always happy to help, no matter how many calls it takes!

Fantastic to know your roof lantern blind arrived on time, was easy to fit, and is doing the job perfectly – that’s exactly what we love to hear.

Thanks again for choosing us!

Rated 5 out of 5 stars

Excellent guidance and support from the…

Excellent guidance and support from the Skylight Blinds team and we are thrilled with the product which is exactly as discussed. Easy to fit and helps avoid heat build-up during warm sunny days. Very happy to recommend the team and the product.

29 April 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We’re thrilled to hear you’re happy with your blind and that it’s doing a great job at keeping the heat at bay on those sunny days. It’s also great to know the fitting was easy and the product was exactly what you expected – that’s what we aim for every time!

Thanks again for the recommendation – it means a lot to the whole team.

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