Skylight Blinds-direct Reviews 

302
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and perfect fit of the products, which are often described as well-made and effective for temperature control. Many people highlight the excellent service and helpful, professional staff, appreciating the top-tier support and positive overall user experience. However, some customers also noted that installation could be challenging, particularly for larger blinds, sometimes requiring multiple people to position them. A few other people also felt that there were occasional minor operational problems, such as needing a motor reset or suggesting improvements for product robustness.

What people talk about most

Product

Reviewers mention positive feedback about the product, consistently praising its quality, perfect fit, and... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing delight and satisfaction... See more

Service

Customers consistently note positive experiences with service, describing it as first-class, top-tier, and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness and professionalism.... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting the overall process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made to measure,perfect fit. Slight delay on delivery but worth the wait. Fitted the skylight blinds ourselves, I would not recommend doing this unless you are proficient at DIY. Overall very pleas... See more

Rated 5 out of 5 stars

Brilliant blind made to measure to cover over a skylight in the kitchen. Easy to install and fits perfectly. Quite expensive but well worth it to future proof the house against hot weather. Once insta... See more

Company replied

Rated 5 out of 5 stars

Delivered exactly when they said it would be. Unfortunately there was a fault, however the after sales service was amazing. Constant communication and help to try a fix the problem before arranging... See more

Company replied

Rated 5 out of 5 stars

Good website with much information and guides available. Easy to obtain a quote and ask any questions about the product, and easy to order on line. The electric roof blind is costly, but comparable... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

Specialist in self-fit thermal blinds for roof lanterns and skylight windows.


Contact info

4.9

Excellent

TrustScore 5 out of 5

302 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(302)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a great experience buying our blind…

Had a great experience buying our blind great information when I called to ask some questions , also good quality blind very happy and they also followed up to make sure all was ok

23 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks Mr White, we really appreciate your business

Rated 5 out of 5 stars

EXCELLENT ORANGERY BLIND

Our neighbour got one of these blinds and was very impressed. Skylight blinds were very helpful and Naomi even queried our measurements. Modern builders do not seem to build exact rectangles! It was a large orangerie blind, but my husband and I managed to fit it ourselves (we are in our 70’s). Excellent service and quality! Competitively priced!
Also good choice of materials and colours.

18 April 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So glad you are happy Elizabeth, thank you for taking the time to review us

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, we had our package left in a bad place by DPD leading to it being stolen. Not the fault of Skylight blinds-direct but they a new custom blind made and delivered to us within a week.

1 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So sorry about that, glad we got it sorted in the end. Many thanks

Rated 5 out of 5 stars

Rather large Openview blind

I had many questions concerning the blind. How it would fit, how many times it would open and shut on a charge, the choice of fabric. The team responded clearly and answered all my queries. That gave me confidence to proceed with the order.
The team kept me informed of the progress and when I thought I had a problem during installation they contacted me immediately and everything was resolved - no issues with the blind just me having a senior moment.
So far the blind is doing exactly what we wanted and has made the room comfortable and a joy to be in.
If I had any criticism it would be a wish for more detailed instructions - the pictures and video left room for interpretation but if you can build flatpack furniture and are used to DIY, measuring, drilling and have enough people to help lift it in then you will manage.
Thanks Naomi and the rest of the team.

18 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for the feedback Steve

Rated 5 out of 5 stars

Hi Naomi…the blinds and instructions…

Hi Naomi…the blinds and instructions you provided were fantastic, more importantly they did the job required for the customer.
Thank you

19 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much Mark

Rated 5 out of 5 stars

Great product and excellent service

We've now had our blind up on our large kitchen skylight for a month and it is proving to be a real asset. In recent hot, sunny weather the kitchen was cool instead of baking; now, when the nights are drawing in, the closed blind creates a cosy atmosphere. Excellent service from the team at Skylight Blinds, from measuring and ordering help to reminding me about the guarantee. Fitting the blind wasn't easy due to its size, but it was a worthwhile task with a positive result.

16 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So glad your blind is keeping you cool in the summer and warm in the winter, they are great arn't they? Thanks for sharing your feedback.

Rated 5 out of 5 stars

Professional and freindly

My experience with skylight blinds was more than satisfactory. Team members were very helpful and quick to respond any questions I had about the product.The product was quite straightforward to install and is serving its purpose well. Thank you!

16 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So glad you are happy Judith, we appreciate you taking the time to review us. Many thanks Naomi

Rated 5 out of 5 stars

Well made and perfect fit

Well made and perfect fit. Very happy with the blind.

2 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We are so glad your blind is the perfect fit

Rated 5 out of 5 stars

Great blinds for my conservatory.Fairly…

Great blinds for my conservatory.Fairly easy installation needed 2 people to lift and install.
Delivery information was good and the quality is excellent.
Would recommend.

1 June 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for sharig your experience Wendy

Rated 5 out of 5 stars

Good quality 👌

The whole experience was smooth, blind fitted perfectly, really pleased with how it operates and has made such a difference to our living room area, would recommend to anybody 😀 👌

1 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

A smooth process and a well fitting blind is what we aim for. Many thanks for sharing.

Rated 5 out of 5 stars

Really good correspondence with them

Really good correspondence with them, kept me updated and answered any questions I had. Easy installation, perfect for my needs.

8 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much for your feedback

Rated 5 out of 5 stars

It’s a great blind no wires going…

It’s a great blind no wires going across the opening
My blind was very large 4.100x3755 you have to make it upside down and then turn it over which was not easy being that size
I have fitted hundreds of conservatives if I was still working I would recommend this blind to all of them

8 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So glad you had success with your huge Honeycomb openview blind.

Rated 4 out of 5 stars

electric roof lantern blind

I ordered an electric roof lantern blind from Blinds direct.
The blinds are good value for money and are of a great quality. The blind was easy to install, looks great and has kept the harsh sun off our furnishings.

11 August 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for sharing Shaun

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick replies.

4 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for your feedback Frank

Rated 5 out of 5 stars

Lantern blind

Easy instructions for measuring followed by delivery of a very well made blind. Installing was a two person job which was easy after watching the installation videos. I’m very happy with the blind that works just as described.

15 August 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

so glad you were happy with your blind

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, always responding quickly to any questions. Good quality product and easy to handle due to light weight. Anyone with some basic DIY skills can assemble and install these blinds, but be sure to read the (very good) instructions, and to take care with your measurements. Very pleased overall!

31 August 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Paul and Diane, thanks so much for your lovely review! It's wonderful to hear that our customer service team was able to respond quickly to your questions - we really pride ourselves on being there when our customers need us.
I'm delighted that you found the blinds easy to work with and that our instructions were helpful. You're absolutely right about the measurements - we always tell people to measure twice, cut once! It sounds like you did everything perfectly.
Thanks again for choosing us and for recommending us to other DIY enthusiasts. Reviews like yours really make our day!

Rated 5 out of 5 stars

The ordering of the blind and the site…

The ordering of the blind and the site was very easy to use.
The order arrived as stated and the blind was easy to put together and install.
They work perfectly and have made a huge difference to the room.

31 August 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Stephen, thank you so much for taking the time to leave such a detailed review! It's wonderful to hear that our customer service team was able to respond quickly to your questions - we really pride ourselves on being there when our customers need us.I'm delighted that you found the blinds easy to work with and that our instructions were helpful. You're absolutely right about the measurements - we always tell people to measure twice, cut once! It sounds like you did everything perfectly.Thanks again for choosing us and for recommending us to other DIY enthusiasts. Reviews like yours really make our day!

Rated 5 out of 5 stars

Lantern blind success

Having had the lantern blind in place during some of the recent very hot weather we are very pleased to have it installed in time to reduce the sun's heat in our garden room. Installing it ourselves we appreciated the emphasis on precise measurement accuracy pre ordering. The pre sales literature clearly defined the types of blind and the benefits of the different options. The assembly and installation guide was good and helpful but could be edited to improve some point in the process. The customer support team were excellent throughout the order, dispatch and post delivery support (Naomi was great). We consider this a very cost effective purchase.

9 August 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Michael, i'm so glad you got it installed just in time! I can imagine how satisfying it must have been sitting in your garden room during those recent scorchers, nice and cool thanks to your new blind.
You obviously did everything by the book with the measuring and research, which shows. We always say the preparation is half the battle with these installations, and you clearly smashed it.
Really useful feedback about the assembly guide - we're always tweaking and improving our instructions based on what customers tell us works well (and what doesn't!). I'll make sure Naomi sees your lovely comment too - she'll be thrilled.
Thanks for such a thoughtful review. Hope you get loads of enjoyment out of your garden room!
Each response feels conversational and genuine while acknowledging their specific points about timing, measurement, customer service, and value for money.

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