Sky Bridge Cars Reviews 

544
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 412 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally polite and professional drivers who consistently arrive on time, carefully handle heavy luggage, and provide comfortable, spacious rides that make the travel experience genuinely enjoyable. Consumers also highlight the remarkably simple booking process, efficient scheduling arrangements, and exceptionally clear communication maintained throughout their entire travel journey. However, some customers also noted frustrating issues with unreliable drivers, unexpected late arrivals, and poor timing during peak hours. Some reviewers were not happy with severe communication gaps, unhelpful support staff responses, and unexpected problems disrupting their prearranged airport transfers.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctual drivers and clean,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that drivers are consistently polite,... See more

Booking process

Users describe positive interactions with booking_process, highlighting that the system is straightforward,... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised drivers for arriving early... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a stark divide in their interactions. While... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They were responsive, and understanding when there was an issue with getting my luggage. They kept in contact. The deiver was kind and helpful. Good experience overall. Highly recommend them. Also goo... See more

Company replied

Rated 5 out of 5 stars

Efficient, easy communication and the cheapest price I could find online! Thank you for an easy and seamless airport delivery. Will definitely recommend and use them again! Thanks

Rated 5 out of 5 stars

Efficient booking experience. A friendly, courteous and profesional driver. He loaded and unloaded our heavy cases with care. Dropped us off very close to our hotel. Would use this company again.

Company replied

Rated 5 out of 5 stars

The Customer service is polite and professional. I booked a same day last minute service from the airport and they obliged and sent me a Taxi. I recommend this company for anyone looking for car se... See more

Company replied


Company details

  1. Transportation Service

Written by the company

Sky Bridge Cars is a premier luxury minicab airport transfer service, providing a seamless and luxurious transportation experience. With a fleet of high-end vehicles and professional chauffeurs, we offer unparalleled comfort, style, and reliability. Whether you're traveling for business or pleasure, our exceptional service ensures a stress-free journey from the airport to your destination, making your trip truly unforgettable.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

544 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(544)

408 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our driver made excellent time from…

Our driver made excellent time from collection at LCY to get to our event on time.

8 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your review! We’re glad our driver ensured you reached your event on time and that your journey from London City Airport went smoothly.

Rated 5 out of 5 stars

Excellent service ! Very efficient.

Book a round trip. Excellent service ! Driver polite. On Time. Very kind. Customer service xtra efficient. Trust +++

9 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We’re delighted to hear you were happy with both the drivers and our customer support team. Thank you for your trust and for choosing us for your round trip.

Rated 5 out of 5 stars

Great Service

Easy booking experience. Quick response from the staff on WhatsApp chat. Timely sharing of driver contact information. Happy with the service.

8 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind feedback. We’re pleased that the booking process, communication, and driver updates made your experience smooth and convenient.

Rated 5 out of 5 stars

5 star service

5 star service

2 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your 5-star rating! Thank you for choosing Skybridge Cars and for taking the time to share your experience.

Rated 5 out of 5 stars

Reliable and prompt

Reliable and prompt. Excellent pricing

8 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your review! We’re pleased to hear you found our service reliable and competitively priced. We hope to welcome you again soon.

Rated 5 out of 5 stars

A good Car Company in London

The Customer service is polite and professional.
I booked a same day last minute service from the airport and they obliged and sent me a Taxi.
I recommend this company for anyone looking for car services.
Thank you.

8 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your feedback. It’s great to know our team was able to arrange a last-minute airport pickup and provide helpful service. Thank you for recommending us.

Rated 5 out of 5 stars

Excellent service

First time using the service and we had an excellent experience for our airport transfer. Easy to book, great communication throughout ensuring everything went smoothly, and our driver Muhammad was on time and very friendly, and also updated us on his arrival. We would use again.

8 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience! We’re glad your first journey with us went smoothly and that Muhammad provided friendly and punctual service. We look forward to assisting you again on your next trip.

Rated 1 out of 5 stars

BAD STAY AWAY

BAD. THEIVES. DONT PAY DRIVERS. DO NOT TRUST THEM. THEY OPERATE UNDER DIFFERENT NAMES

BRITANIA CARS
SKY BRIDGE CARS
GREAT BRITAN CARS

24 February 2026
Unprompted review
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Reply from Sky Bridge Cars

We take such comments very seriously. Skybridge Cars operates with transparency and professionalism and is committed to fair practices for both drivers and customers. If you have any specific concerns, we encourage you to contact our support team directly so we can review the matter and address it properly.

Rated 5 out of 5 stars

Driver was on time

Driver was on time. Reservation and controller team were great. Thank you

5 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience! We’re happy to hear both our driver and support team met your expectations. We appreciate your kind words and hope to assist you again in the future.

Rated 5 out of 5 stars

The driver was on time

The driver was on time, polite, and got me to my destination safely and quickly. Very clean car. I would definitely recommend and will use again.

6 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your wonderful comments! We’re glad the driver provided a punctual, safe, and comfortable ride. Your recommendation means a lot to us and we look forward to serving you again.

Rated 5 out of 5 stars

Phillip and Nancy Lambley

The gentleman was very lovely and up for a chat and messaged us promptly etc

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your review. It’s great to know our driver made your journey enjoyable and kept good communication throughout. Thank you for choosing our service.

Rated 5 out of 5 stars

Lovely travel with great driver 👌 on…

Lovely travel with great driver 👌 on time

2 February 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind feedback! We’re pleased to hear you had a pleasant journey and that the driver was punctual. We hope to welcome you again soon.

Rated 4 out of 5 stars

All ok

All ok. The drivers were very friendly and the vehicle was comfortable and suitable.

28 February 2026
Unprompted review
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Reply from Sky Bridge Cars

We’re glad to hear you had a comfortable trip and that our drivers were friendly and helpful. Thank you for sharing your experience with Skybridge Cars.

Rated 5 out of 5 stars

Everything went smoothly.

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your review! We’re pleased everything went smoothly during your journey and hope to assist you again in the future.

Rated 5 out of 5 stars

Great smooth service

Great smooth service, and even better customer service. We felt very taken care of. Highly recommend and will use again. Thanks

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your positive comments. It’s wonderful to hear that both the service and customer care made you feel well looked after. Thank you for recommending us.

Rated 5 out of 5 stars

Arrived earlier and clear car

Arrived earlier, clean and spacious car. Would recommend

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind recommendation! We’re glad the car was clean, spacious, and that your driver arrived early to ensure a smooth pickup. We hope to serve you again soon

Rated 4 out of 5 stars

Decent with room for improvement

Meet and greet was good, and the driver helped with the luggages.
Kept looking at his phone down on his lap though while driving on the motorway and drifted lanes, which I had to tell him to get off his phone. He did apologise and not used his phone for the rest of the trip and I felt much safer.

2 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your feedback and for bringing this to our attention. We’re pleased the meet-and-greet service and luggage assistance were helpful, but we sincerely apologize for the concern during the journey. Safety is extremely important to us, and we will address this with our driver to ensure the highest standards are always maintained. We appreciate your understanding.

Rated 5 out of 5 stars

Car from LHR to LGW

Communicated well. Showed up on time. Nice vehicle. I would use them again.

3 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We appreciate your review! It’s great to know our communication, punctuality, and vehicle quality made a positive impression. We’d be delighted to assist you again in the future.

Rated 5 out of 5 stars

5 stars!

Driver arrived promptly, was friendly and polite. Would use again.

3 March 2026
Unprompted review
Sky Bridge Cars logo

Reply from Sky Bridge Cars

Thank you for choosing Skybridge Cars. We’re happy to hear the driver arrived on time and provided friendly service. We look forward to welcoming you again for your next journey.

Rated 5 out of 5 stars

Easy booking Great result

I booked at short notice with some flight issues. They were there on time and my driver Elvis was charming and interesting, more importantly knew when to leave me to my own thoughts and emails. Would recommend.

3 March 2026
Unprompted review
Sky Bridge Cars logo

Reply from Sky Bridge Cars

We’re glad we could assist you despite the short notice and flight changes. It’s fantastic to hear that Elvis made your trip comfortable and professional. Thank you for your recommendation — we hope to serve you again soon.

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