Customer service at Skin Pharmacy is top notch. They issued credit without any questions or issues and you can tell this company cares to make it a pleasant experience for customers. Will only shop w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been ordering from Skin Pharmacy for a while now, and they’ve never let me down. Their product range is fantastic, and delivery is always super quick. What really stands out is the customer s... See more
This was my first time purchasing from this company, and I’m really glad I gave them a try. The products themselves are great, and I’ve been happy with the results so far. I did run into a small i... See more
My first order with skin pharmacy came well packaged. Customer service was great. I requested same day delivery which Mo made happen! Lovely free gifts were added. Second order was slow but resolved q... See more
Company details
Written by the company
Authorised Stockist of Medical-Grade Skincare from Trusted Brands.
Contact info
32 Devonshire Place, W1G 6JL, London, United Kingdom
- 020 3070 3833
- hello@skinpharmacy.com
- skinpharmacy.co.uk
4.2
Great
224 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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The wrong creams were sent and I had to…
The wrong creams were sent and I had to send them back which was very inconvenient. No apology given either.
24 January 2023
My go to Skin pharmacy
My go to Skin pharmacy always great service and communication and reasonably priced in comparison to other Skin pharmacies. Thank you
25 January 2023
Great service and fast shipping.
4 February 2023
Everything was excellent as always!
2 February 2023
Excellent service
Excellent service, very professional and quick! I purchased the SkinBetter Science products and they are totally with it!
27 November 2022
Great service
Great service, were very accommodating when I needed a faster delivery. Highly recommended.
1 January 2023
Excellent service from Mahmoud the skin…
Excellent service from Mahmoud the skin consultant every time
20 December 2022
The best experience
Yasmin advised me upon my pictures a fabulous routine that I couldn’t be happier with. She has understood my skin and given me a wonderful routine!
1 December 2022
Efficient service
Efficient service, always providing what you need at the right time.
5 December 2022
Fab company to deal with.
Fab company to deal with.. Super competitive pricing and very fast efficient service.. would highly recommend x
3 December 2022
The service is fast and reliable
The service is fast and reliable. I loved all the Zein Obagi products that I purchased. My Skin expert Mahmoud is very helpful and honest. Overall it was a great experience I will order more in the next few weeks.
30 November 2022
Excellent customer service if you have…
Excellent customer service if you have a question. Fast delivery, great products.
2 December 2022
Fantastic service, thanks
Fantastic package, made me really good mood to receive such a nice parcel. Good quality service. Thanks
1 December 2022
Excellent service as usual :)
7 November 2022
I have used this product for nearly a… week
I have used this product for nearly a week and I haven’t seen any results for my dark circles to be reduced as of yet. So I am patiently waiting to see results. I have noticed it has been more difficult for me to apply makeup under my eyes after using this product as it is becoming more harder to blend my concealer.
4 November 2022
Super-quick delivery and great overall…
Super-quick delivery and great overall service, as always!
2 November 2022
All good
Great communication. Received a call on the day of my enquiry. Fast delivery, beautiful packaged. I would definitely buy again
2 November 2022
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