Skin Pharmacy Reviews 

224
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers had a great experience with this company. People frequently praise the exceptionally wide range of quality skincare products and note that deliveries arrive very quickly. Customer support is also described as top notch, with friendly and knowledgeable staff always ready to provide helpful and personalized recommendations. However, some reviewers were not happy with unexpected delivery delays, communication problems, or other issues regarding specific orders. A few consumers also mentioned encountering difficulties with product reactions, unanswered calls, or confusing reward scheme rules. Despite these occasional hurdles, regular shoppers continue to appreciate the overall service and valuable professional consultations provided.

What people talk about most

Product

People report positive experiences with product, highlighting a very good selection of high-end items across... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being super... See more

Delivery service

Consumers find delivery_service to be positive, consistently praising the quick shipping times and... See more

Service

Reviewers mention positive feedback about service, highlighting professional consultations, same-day... See more

Order

Users describe ambiguous interactions with order experiences, reflecting a wide range of differing outcomes.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first time purchasing from this company, and I’m really glad I gave them a try. The products themselves are great, and I’ve been happy with the results so far. I did run into a small i... See more

Rated 5 out of 5 stars

I’ve been ordering from Skin Pharmacy for a while now, and they’ve never let me down. Their product range is fantastic, and delivery is always super quick. What really stands out is the customer s... See more

Rated 5 out of 5 stars

My first order with skin pharmacy came well packaged. Customer service was great. I requested same day delivery which Mo made happen! Lovely free gifts were added. Second order was slow but resolved q... See more

Rated 5 out of 5 stars

As a skincare lover and someone now getting to the stage of "maturing skin" - skin pharmacy have a huge amount of knowledge and an incredible range of products. My "Go to" skincare site now.


Company details

  1. Skin Care Clinic

Written by the company

Authorised Stockist of Medical-Grade Skincare from Trusted Brands.


Contact info

4.2

Great

TrustScore 4 out of 5

224 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(224)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad service

Very bad service. I got first email when I replied after making purchase no one has responded . Too pushy to sell but no follow up or assistance with general enquires even

28 March 2022
Rated 5 out of 5 stars

Attentive and efficient service

Attentive and efficient service. Great value for money, quality products and speedy delivery.

What more could you want.

I will definitely order my Zo Health Skincare, from you in the future.

27 March 2022
Rated 5 out of 5 stars

I am finding my products

I am finding my products, to be easy to apply. Leaving a beautiful smooth skin. It’s early days but I know I shall order again. As I have never been so pleased with a product so early in purchasing it.

14 March 2022
Rated 5 out of 5 stars

Thank you

Great to buy is clinical, which I love, and have a discount code which not many others offer this! Quick delivery thank you 😊

2 February 2022

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