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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their effectiveness in improving skin, hair, and nails. Many appreciate the fast delivery service and the generous inclusion of free samples with their orders, which often leads them to discover and purchase additional items. The overall service is frequently described as fantastic, with people highlighting the helpfulness of the staff and the ease of ordering. A few people mentioned minor issues, such as difficulty with a product dispenser or an unexpected skin reaction to a new product. Some also noted that certain products had a taste that required masking. However, these instances appear to be isolated, with the vast majority of consumers expressing high satisfaction with both the products and the company's service.

What people talk about most

Product

Consumers are highly satisfied with the products, often noting their effectiveness and good value. Many... See more

Quality

Customers had positive experiences with quality, consistently praising the effectiveness of the products.... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the very fast and... See more

Order

Reviewers express satisfaction with their orders, often highlighting the inclusion of free samples which... See more

Service

Clients share positive opinions on service, consistently praising its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb product,I ordered the collagen marine and like others I also got a lot of free samples.My nails and hair have always taken ages to grow,how ever since taking these capsules my nails are growing... See more

Rated 5 out of 5 stars

Just started my second pack of the Marine Collagen and already I’ve noticed a big difference in my joints…no more stiffness while getting up in the mornings 👍 Have tried another product! before... See more

Rated 5 out of 5 stars

Just received my first order of double hydrolysed marine collagen. Arrived within 2 days of ordering along with a voucher for unlimited orders & a bunch full of samples. Can’t wait to try them alongs... See more

Rated 5 out of 5 stars

I’ve been searching for halal bovine collagen in the UK for a long time, and I finally found SkinPep! My order arrived today, and to my surprise, it came with so many free samples — marine collagen s... See more


Company details

  1. Cosmetic Products Manufacturer
  2. Beauty Product Supplier

Written by the company

SkinPep® Premium Aesthetic SkinCare -Korean-Inspired Glass Skin - For over 15 Years, Our British-Born Brand, Has Been Pioneering Advanced Skincare & Hydrolysed Collagen Supplements Inspired By The Science Of Korean Cosmeceuticals. Our Multi-Layered Formulations With Cell-Communicating Encapsulated Growth Factors, Clinically Dosed Botanicals & Double-Hydrolysed Collagen Peptides Are Designed To Work In Harmony With Your Skin To Deliver Results You Can See, Feel & Trust. Our Mission Is To Provide Exceptional Customer Service While Delivering The UK’s Finest, Clinically Proven Health & Beauty Essentials — With A Price Match Guarantee, Direct To Your Door.


Contact info

  • Saint John Street 145-157, EC1V 4PW, London, United Kingdom

  • skinpep.com

4.8

Excellent

TrustScore 5 out of 5

586 reviews

5-star
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1-star

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Rated 5 out of 5 stars

I ordered bovine collagen powder

I ordered bovine collagen powder, can not comment on effectiveness of the supplement as yet, because I have been taking it only a few days. It does desolate very well in my coffee though and indeed is odourless and tasteless. The delivery was fast and apart from ordered product, I have received 2 sizeable samples of marine collagen and a few samples of day and night moisturiser.

23 January 2026
Rated 5 out of 5 stars

Marine collagen

Just started my second pack of the Marine Collagen and already I’ve noticed a big difference in my joints…no more stiffness while getting up in the mornings 👍
Have tried another product! before but the taste was truly disgusting and it upset my stomach 😩

Would definitely recommend 😁
Thank you to all the staff, great service

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Superb product,I ordered the collagen…

Superb product,I ordered the collagen marine and like others I also got a lot of free samples.My nails and hair have always taken ages to grow,how ever since taking these capsules my nails are growing quicker with strength,My hair isn’t falling out when I brush it,And it’s getting thicker.I will definitely be using this company again.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Results are in the proof !

Have used this company and products for several years and they are so amazing, my skin glows and fine lines disappear, I've also started using their collagen, bovine and marine and again give fantastic results.
Their products( considering the high clean ingredients) pricing is also so good especially compared to other brands which are no way as good , results show , you won't be disappointed , my friends are all using these products now aswell fully recommend and also delivery within few days

5 January 2026
Rated 5 out of 5 stars

I am giving five stars as when I…

I am giving five stars as when I contacted the customer services about my product they got back to me straight away and solved the issue, refunding me all my money back and also letting me keep the products. I have recommended this company to all my friends and family.

2 January 2026
Rated 5 out of 5 stars

Seen in a difference in hair loss which was my aim!

The product was delivered as expected and having been using it for nearly 6 months now I can say I have see a reduction in my hair loss and seen my nails grow stronger which are the exact reasons I started using the marine collagen and bovine after a lot of research on brands and products. For someone who hates and never eats fish, I am able to take marine collagen as a shit without any problems consistently due to the flavours added which was also great ! I shall be continuing for the foreseeable - very happy with the products !

3 November 2025
Rated 5 out of 5 stars

Great collagen powder

Great collagen. Always a good price and amazing offers. Been taking but for ages and its definitely enhanced my skin and an essential aspect if my skin care regime.

7 November 2025
Rated 5 out of 5 stars

Absolutely wonderful service as we…

Absolutely wonderful service as we received our collagen order quickly. Was very disappointed that I had ordered blackcurrant flavour by mistake especially as I ordered 2 packs. The only reason for disappointment is due to us having this in coffee hence have to add more coffee and sugar to disguise the flavour. It completely dissolve's so that is a bonus and they actually sent free sachets of collagen skin cream which I will now be ordering.
Well done for the freebies as I do not know anyone who doesn’t like freebies lol.
We were taking collagen a while back and nails started growing and they were strong along with skin looking fresh but then stopped! and of course nails became weak again so this time we will be carrying on without any stops!!.

3 November 2025
Rated 5 out of 5 stars

Such a Thoughtful and Generous Brand

I’ve been searching for halal bovine collagen in the UK for a long time, and I finally found SkinPep! My order arrived today, and to my surprise, it came with so many free samples — marine collagen sachets that could last for more than a month, and sample skincare creams as well. The prices are very reasonable too, which makes the experience even better. Thank you so much for the generous gifts, excellent customer service, and kindness. I haven’t tried the products yet, but I’m very excited and can’t wait to try everything and start this experience. Thank you again, SkinPep!

4 October 2025
Unprompted review

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