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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their effectiveness in improving skin, hair, and nails. Many appreciate the fast delivery service and the generous inclusion of free samples with their orders, which often leads them to discover and purchase additional items. The overall service is frequently described as fantastic, with people highlighting the helpfulness of the staff and the ease of ordering. A few people mentioned minor issues, such as difficulty with a product dispenser or an unexpected skin reaction to a new product. Some also noted that certain products had a taste that required masking. However, these instances appear to be isolated, with the vast majority of consumers expressing high satisfaction with both the products and the company's service.

What people talk about most

Product

Consumers are highly satisfied with the products, often noting their effectiveness and good value. Many... See more

Quality

Customers had positive experiences with quality, consistently praising the effectiveness of the products.... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the very fast and... See more

Order

Reviewers express satisfaction with their orders, often highlighting the inclusion of free samples which... See more

Service

Clients share positive opinions on service, consistently praising its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb product,I ordered the collagen marine and like others I also got a lot of free samples.My nails and hair have always taken ages to grow,how ever since taking these capsules my nails are growing... See more

Rated 5 out of 5 stars

Just started my second pack of the Marine Collagen and already I’ve noticed a big difference in my joints…no more stiffness while getting up in the mornings 👍 Have tried another product! before... See more

Rated 5 out of 5 stars

Just received my first order of double hydrolysed marine collagen. Arrived within 2 days of ordering along with a voucher for unlimited orders & a bunch full of samples. Can’t wait to try them alongs... See more

Rated 5 out of 5 stars

I’ve been searching for halal bovine collagen in the UK for a long time, and I finally found SkinPep! My order arrived today, and to my surprise, it came with so many free samples — marine collagen s... See more


Company details

  1. Cosmetic Products Manufacturer
  2. Beauty Product Supplier

Written by the company

SkinPep® Premium Aesthetic SkinCare -Korean-Inspired Glass Skin - For over 15 Years, Our British-Born Brand, Has Been Pioneering Advanced Skincare & Hydrolysed Collagen Supplements Inspired By The Science Of Korean Cosmeceuticals. Our Multi-Layered Formulations With Cell-Communicating Encapsulated Growth Factors, Clinically Dosed Botanicals & Double-Hydrolysed Collagen Peptides Are Designed To Work In Harmony With Your Skin To Deliver Results You Can See, Feel & Trust. Our Mission Is To Provide Exceptional Customer Service While Delivering The UK’s Finest, Clinically Proven Health & Beauty Essentials — With A Price Match Guarantee, Direct To Your Door.


Contact info

  • Saint John Street 145-157, EC1V 4PW, London, United Kingdom

  • skinpep.com

4.8

Excellent

TrustScore 5 out of 5

586 reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

I haven’t started using this yet I’ve…

I haven’t started using this yet I’ve only just received it. I have Skinpep capsules which I have been using for over a month. My hair has started to grow baby hair. Which hasn’t happened since taking my rheumatoid meds ten years ago. 🤞🏻I’ll keep taking.

27 April 2026
Rated 5 out of 5 stars

Lovely eye cream

You sent me a sample of this eye cream when I ordered something else and I loved it. So I could not wait to order the full size. Delivered very quickly and its the best eye cream I have ever used. I will be trying your other skin care products outsoon. Thank you

22 April 2026
Rated 5 out of 5 stars

Great company Exceptional quality at a very competitive price

Great company .Latest cosmeceutical ingredients. At last products that actually work and give visible differences
I do like the sample products that have been included with my orders … in so much that I had the opportunity to “try before you buy” .Needless to say that I have now purchased other appropriate skincare products in their range which have transformed my dull tired skin to blemish free , soft and fresh looking

16 March 2026
Rated 3 out of 5 stars

Eye Lift Serum , peptide Growth Factors

The dispenser is difficult to use, I couldn’t pump the product out at first, it took many tries before anything came out, and way too much of the gel dispensed out, and I still can’t get the right amount out. As for the effectiveness of the product, It’s early days and I have not had enough time for the Eye lift serum to take positive effect or not.

23 March 2026
Rated 5 out of 5 stars

Just received my collagen capsules and…

Just received my collagen capsules and to my surprise I have received lots freebies(everyone loves a freebie) 3 sachets of cream one for dark circles one night cream face cream a large packet of bovine collagen capsules. Very quick delivery packaged well.well definitely use this seller again & again highly recommended A++++

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Firm Great Products

I have used items from skin pep several times now. I particularly like the skin peel and use it often to control age spots. One of the things I love and not many companies do is send samples in my orders. Recently I have tried their Collagen for nights it feels really nice and I look forward to using it.
It's always delivered fast too. I would definitely encourage anybody to try this firm.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

I received product on time.

I received product on time.
It was hydrolised bovine collagen. As a gift they included sample of marine collagen and two samples of each day and night collagen cream of their brand. Very good shopping experience. Thank you very much!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I thought I would give this skin care a…

I thought I would give this skin care a go and I have been pleasantly surprised.
The products are really nice to put on. They do work. I can feel the difference. I have been trying to find products that work and this company is the right one for me. You have to give it a few weeks to work but I would highly recommend.

5 February 2026

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