I love shopping with Skin Cupid! They always have the skincare items that I need and I'm glad that they've added a points system as we all know how popular but expensive korean skincare are. Anyway... See more
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Review summary
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Skin Cupid has great service, I’ve ordered some of their products and they were , great, I love the shampoo, smells so nice. One of the item was missing, but they responded quickly and replaced imme... See more
I have never been disappointed with any of my orders so far, all the products suggested are fantastic everything is packed securely (no damages upon arrival) they even sneak in samples which is a grea... See more
Company replied
I have been using the products I ordered for a few weeks now and I’m happy to say that although it is an early stage, they deliver the minimum required - they do not irritate or break out my skin and... See more
Company details
Written by the company
Skin Cupid is the UK's one stop shop for Korean beauty! We stock an unbeatable and exclusive range of products, including skincare, makeup, haircare, and body care. Fast 2-3 days delivery, with free shipping on all UK orders over £30.
Contact info
London, United Kingdom
- hello@skincupid.co.uk
- skincupid.co.uk
4.7
Excellent
6K reviews
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Sort out your cancellation process
Sort out your cancellation process. I emailed right away with cancellation within 2 mins and they did not cancel. They shipped out the parcel which meant I received it. I emailed them and they have told me to return AT MY OWN COST??? That’s ridiculous!!!! They are now ignoring my emails.
2 June 2026
Reply from Skin Cupid
Hi Ammara,
Thank you for your feedback, and we sincerely apologise for the frustration caused.
We always cancel orders whenever possible. However, our warehouse processes shipments rapidly, and unfortunately, your order had already advanced too far into our system to be intercepted.
Best wishes,
Skin Cupid Team
Very positive experience
Very positive experience. The site is user friendly, products well packaged and they arrived within few days.
23 March 2026
The foamy cleanse Dr.Altea is amazing
The foamy cleanse Dr.Altea is amazing.
I brought it for my clients, but before I tried to my skin.I love it.
9 June 2026
Super Good
Delivery was swift - got 2 few samples - so excited to try the new products :))
9 June 2026
Deliveries made on time
Love that they dispatch quickly, their products are really good and reasonably priced and I love the fact they always throw in a skincare freebie with every purchase bought.
9 June 2026
Advice on products was great and…
Advice on products was great and considering my skin type. Delivery of order super fast. Highly recommend Skin Cupid
9 June 2026
Fast delivery and genuine products
Fast delivery and genuine products. Everything arrived well packaged and exactly as described. Great selection of skincare products and excellent customer service. I am very happy with my purchase and will definitely shop here again. Highly recommended
9 June 2026
Fast delivery
Fast delivery, great range of products . Really love this shop , love how everything is clearly explained about skin care and products
8 June 2026
Interacted with a lovely assistant who…
Interacted with a lovely assistant who gave me really good options for my skin concerns love the store and the products
8 June 2026
My experience was not great
My experience was not great. First of all, what I bought did not look like what was shown on the website, so I wanted to return it when I contacted customer service. I was told to use my own postage for return. I am so disappointed. I wish I could return this product.
8 June 2026
Very helpful and right on the point…
Very helpful and right on the point about what is good for my combination skin and I really have been using Skin 1004 from Skin cupid. And the delivery was on time and follow as instructions.
8 June 2026
My purchases are amazing and high…
My purchases are amazing and high quality. Highly recommend.
8 June 2026
I bought a product that was used but…
I bought a product that was used but was refused an exchange but I understand as I did not have a receipt but had only proof of purchase just dissatisfied as I lost money gave them back the product as well
8 June 2026
Great selection and description of all…
Great selection and description of all products. Pricing is also great. Delivery quick and well packaged and always comes with a couple of small samples. Would highly recommend.
8 June 2026
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