Fast shipping times and amazing customer service made the whole purchasing experience seamless and stress free. I also loved trying the free samples that came with my order. Skin2seoul has so far been... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Discover the secrets of Korean Beauty at Skin2Seoul, your one-stop destination for glowing skin and timeless elegance. We offer an extensive range of authentic K-Beauty products, from innovative skincare essentials to trending makeup must-haves, all designed to enhance your natural beauty.
Contact info
United Kingdom
- info@skin2seoul.co.uk
- www.skin2seoul.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 10% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
fast delivery and came within two days.
fast delivery and came within two days.
Product came well wrapped in bubble wrap for extra safety.
Super fast delivery and authentic products.
I nearly decided not to buy from this shop after reading some of the reviews here, but I’m so glad I gave it a try because I was not disappointed at all!
The delivery was super fast, the packaging was amazing, and the products were authentic and beautifully packaged.
Thank you so much! I’m definitely happy with my purchase and would happily shop with you again. ❤️
TERRIBLE EXPERIENCE!
TERRIBLE EXPERIENCE!!
I SPEND OVER £500 AND I HAVEN'T RECEIVED THE MONEY OR PRODUCT!!
DONT BUY DONT RISK LIERS
Many thanks
Many thanks, everything is perfect 👌 I ordered so many times and I'm very happy about products and super fast delivery 💚
I realise I bought the wrong the wrong…
I realise I bought the wrong the wrong product and sent an email to get it exchanged but no one responded to my email
Order didn't come and they refused refund
My order was not delivered. It took them over 2 months to 'investigate' during which I had to send them a crime reference number and follow up over 8 times. They provided no proof of delivery but refused to refund me or even offer store credit. Their customer service is abysmal.
Poor communication, unsolicited sample not cruelty free
Having placed an order for several products that are vegan and cruelty free, I received these promptly. I was surprised to find unsolicited samples included, one of which turned out to be from a company that is not cruelty free.
I emailed customer service outlining my concerns and received an automated email promising a response in 48 hours. 3 weeks later I have received no further communication other than numerous prompts to review my products.
However great the products customers choose from this company may be, the (lack of) customer service and the sending out of samples that makes ethical shoppers complicit in animal cruelty is really not good enough. I will not be shopping with this company again.
Fast delivery and updates
Fast delivery and updates. Will at more of your products! Love this product and it is no longer available in the U.S.
First time buying K beauty products…
First time buying K beauty products online, and there are so many retailers! Skin2Seoul had my items in stock and offered fast shipping. I received my items exactly as expected. Plus some lovely freebies! Would 100% buy from here again. Perfect experience, thank you!!
Got 1 product for every step of skincare.
I ordered 1 product for every step of a normal Korean skincare routine, that Dr Melaxin stuff that is circulating right now, the. 'peel shot' is not good for sensitive skin like mine.
I bought the:
Snail 96 Mucin Essence
Haruharu Centella 3% PHA Liquid Exfoliating Serum
Pyunkang Mist Toner
Round Lab 1025 Dodko Cleanser
Jumiso Pore Clearing Cleansing Oil
Avec F. Ceramide Cica Cream
Botanicsens Carvone Boosting Add-On Serum
and the Some By Mi V10 Hyal Hydra Capsule SPF50 PA++++ Sunscreen
I got 3 freebies with my order, THREE!!
The Madagascar Centella Ampoule
The Etude Soon Jung PH 5.5 Relief Toner
and the Apple Cider Cleansing Oil
My skin has never looked or felt so good in my life.
Thank you Skin2Seoul!!
Too much packaging
Too much packaging
Great product, but why fill up the packaging with polystyrene balls? Diasterous for the environment, and it's not as though the product is even fragile!
I love this cream
I love this cream. I have used it for months and I get so many compliments
Saying my skin is lovely they can’t believe I’m
Almost 71
I loved the products and the service!
Good Experience, Recommend
Dispatched in a timely manner, safe and secure packaging. Too bad about the samples as there wasn't many however, glad that I got any. Perhaps I'm used to the "older" days.
Good products and delivery timing was…
Good products and delivery timing was amazing 🤩
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








