Skin + Me Reviews 

14,632
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 5,161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently report significant skin improvements, including clearer complexions, reduced acne and rosacea, and an overall healthier, more radiant appearance. Many appreciate the personalized approach, finding the consultation process straightforward and the daily doser easy to use. People consistently praise the supportive customer service team for their helpfulness and quick responses. However, some customers noted that the product did not work for them, with some experiencing no improvement or adverse reactions like burning, dryness, or breakouts. Additionally, a few felt customer service was unhelpful when treatment was denied without clear explanations or when complaints about reactions were dismissed.

What people talk about most

Product

Users describe positive interactions with the product, with many reporting significant improvements in skin... See more

Quality

Reviewers express high satisfaction with the product's quality, noting significant improvements in skin... See more

User experience

Customers had positive experiences with user experience, finding the process simple, easy, and personalized.... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and super... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Skin+me presciprtion along with their serum and SPF+moisturiser, I could not see much results during first month and was very worried, I had to contct the team with, they assured me... See more

Rated 5 out of 5 stars

I started using skin and me a while ago, i have since noticed a BIG change in my skin and its texture, i get little to none breakouts, my skin feels healthier and smoother and i no longer struggle wit... See more

Rated 5 out of 5 stars

1st product that i have used thats actually cleared my skin up from spots. Simple processes not lots of faffy products and the daily doser is perfect you know your getting the right amount every day!... See more

Rated 5 out of 5 stars

I am so impressed with Skin & Me, after seeing it via social media and listening to real life success stories I just had to give the product a go. I’ve now been using for over 3 months and can really... See more


Company details

  1. Skin Care Clinic
  2. Online Prescription Medication Vendor

Information provided by various external sources

Start tackling your skin goals and beyond with our online dermatology consultation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.6

All reviews

(14,632)

5,156 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Severe buns to face …

Used it twice and twice it severely burn my skin.my own fault I guess for using a non branded product off the internet.
Stay away !!!!

8 July 2026
Unprompted review
Skin + Me logo

Reply from Skin + Me

Hi Simon,

We're very sorry to hear this, this is certainly not the experience we would have wanted you to have had. Your skin is as unique as your fingerprint, and everyone responds to treatment differently.

Please can you drop our Dermatology Support Team a message at hello@skinandme.com? Our team will then be able to look into this and help you further.

Best wishes,
The Skin + Me Dermatology Support Team

Rated 1 out of 5 stars

I cancelled my subscription twice as it…

I cancelled my subscription twice as it clearly wasn't understood the first time. This is now the 3rd time they have taken 29.99 out of my bank. Subscription was cancelled so am unsure where the problem lies. Won't bother with them again. Didn't notice any difference anyway.

15 July 2026
Unprompted review
Skin + Me logo

Reply from Skin + Me

Hi Pa,

Please can you drop our Dermatology Support Team a message at hello@skinandme.com? Our team will then be able to look into this and help you further.

Best wishes,
The Skin + Me Dermatology Support Team

Rated 5 out of 5 stars

Trustworthy and easy to set-up with!

Just completed the initial form and waiting for the products - but this was an extremely easy process! Feel as though it is trustworthy coming from dermatologist experts, and the free & targeted cleanser/moisturiser/azelaic acid for my skin type alongside the treatment stick (which is initially reduced!) is a fantastic deal for the first buy. Will definitely trial first and if it helps my skin I'll subscribe for more.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Fabulous, so quick and easy and exited to see when the item comes! The website was super easy and clear

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Skin+Me completely cured my spots

I’ve been using Skin+Me for 6 months - my only regret is not starting sooner. I have struggled with blemished skin since a young teen, and have tried every product under the sun to clear it. Nothing, not even the most expensive skincare I could find, has been able to clear it like my Skin+Me treatment has. These past six months I have felt more comfortable in my skin than ever. I don’t think I’ve had a single spot for months - I don’t even have any whiteheads at all. All the things that used to make me have really bad breakouts (makeup, suncream, sweat, alcohol, dairy, sugar, junk food, HORMONES) do not affect my skin in the slightest. I feel so unbelievably confident in my skin, and I genuinely never thought it was achievable. Skin+Me is magic and I encourage EVERYONE to give it a go. Now I have new skin goals which weren’t even on my radar before. I genuinely think I’ll keep my subscription for life! If this is how I feel after 6 months, I can’t wait to see my results after a few years!!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

clear consultations

consultations and fast and give detailed responses to any concerns you have about your skin. you can get new consultations whenever needed so your daily doser aligns with your needs and keeps your skin healthy and clear.

14 July 2026
Rated 1 out of 5 stars

Really poor when trying to cancel…

Really poor when trying to cancel subscription

I already contacted you multiple times at that email address!

13 July 2026
Skin + Me logo

Reply from Skin + Me

Dear customer,

We are sorry to hear this, this is definitely not the experience we want you to have. Please can you email us at hello@skinandme.com and we can help you further.

Rated 5 out of 5 stars

My skin was so bad and I had tried what…

My skin was so bad and I had tried what felt like everything out there so I went to my doctor who prescribed a medication to put on my skin…
I woke the next day with a burnt and swollen face.
Then my friend suggested skin+Me as she uses it.
I haven’t looked back… after 3-4 weeks of using I could already tell the difference.
I am now on month 3 and my skin is much better so thank you for helping me regain my confidence. Xxx

13 July 2026
Rated 5 out of 5 stars

The best skin care

I used to struggle with not wanting to go out with out makeup because of my skin, but since using skin + me my face has been brighter ,I’ve not been getting any spots and feel more confident. My skin is now glowy and smooth. I’ve tried so many different skin care and skin+me has been the only thing that worked!

12 July 2026
Rated 5 out of 5 stars

Magic

I found a trail for £4.99 i think and thought why not as i have just about tried everything else on the market. Took just over a week to arrive. Easy to use great packaging. Now been using it a couple of weeks and I'm beyond believe of the results!! My rosacea bumps have all disappeared. Never thought i will ever be rid of it. But here we are. This to me is nothing short of a miracle!!

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Wow!!

Received my personalised order a few days ago and I am surprisingly happy. I recently turned 40 and have noticed huge changes in my skin texture which has seriously affected my confidence. I also struggle with adult acne - i mean how is that fair! I have used my daily dose as advised and I’m already noticing positive changes. Thank you

12 July 2026
Unprompted review
Rated 1 out of 5 stars

My skin had the worst breakouts of my…

My skin had the worst breakouts of my life and right before a big event. I tried skin+me for its great reviews but here we are..the customer service didn’t respond despite multiple requests.

25 June 2026
Unprompted review
Skin + Me logo

Reply from Skin + Me

Dear customer,

We are sorry to hear this, this is definitely not the experience we want you to have. Please can you email us at hello@skinandme.com and we can help you further.

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