Skin + Me Reviews 

14,748
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 5,247 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report significant improvements in their skin, noting reductions in dark spots, acne, and rosacea, leading to a healthier and more confident appearance. Many users also highlight clearer, smoother skin with reduced pores and a noticeable glow, often achieving these results quickly and with ease. The personalized product plans and straightforward application process are frequently praised, with many appreciating the supportive and responsive customer service team. However, some customers also noted issues with customer service, experiencing unhelpful responses, difficulties escalating concerns, or a perceived lack of transparency when seeking assistance.

What people talk about most

Product

Customers had positive experiences with the product, with many expressing delight over significant... See more

Quality

Customers consistently note positive experiences with quality, with many reporting significant improvements... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease and simplicity... See more

Service

Reviewers mention positive feedback about service, highlighting the excellent and personalized care received,... See more

Customer service

Users describe positive interactions with customer service, highlighting quick and helpful responses, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a mixed-race male. My pigmentation has mostly been a result of not using SPF, and I didn't pay attention to it until my gf introduced me to Skin and Me. They prescribed tretinoin for me, and I’m... See more

Rated 5 out of 5 stars

Just completed the initial form and waiting for the products - but this was an extremely easy process! Feel as though it is trustworthy coming from dermatologist experts, and the free & targeted clean... See more

Rated 5 out of 5 stars

The products are so lovely, really nice to apply and already (1 month in) I can see a difference in my skin, my pores are less obvious, fine lines are reducing and I have a healthy glow! I have ext... See more

Rated 5 out of 5 stars

I have been wanting to try something for my skin for a while and im so glad I tried this. Great communication with the prescriber explaining every ingredient, questions got answered quickly and the pr... See more


Company details

  1. Skin Care Clinic
  2. Online Prescription Medication Vendor

Information provided by various external sources

Start tackling your skin goals and beyond with our online dermatology consultation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.6

All reviews

(14,748)

5,241 reviews in the last 12 months

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Rated 5 out of 5 stars

Love love love this company and their products

I’ve just started month 3 of my custom formula, and I’m LOVING IT!!! I’ve noticed a real difference in the number and intensity of my breakouts, and my skin feels smoother and my blackheads and pores are visibly smaller.
The way that the day my tube runs out is the same day my new one arrives is so so convenient, and has taken a massive amount of the overwhelm of finding a skincare routine away from it all!
I also use the cream cleanser for sensitive skin, and after running out my my trial of that and moving back to my old cleanser, I noticed a difference in my skin there, too - so even the “off the shelf” products are worth the money!!
I don’t think I’ll ever stop using this product honestly, I feel so much more confident going without makeup (which is very convenient in the summer, as I can re-apply suncream with no stress!) so yeah. Overall I HIGHLY recommend this product. Having tried other brands of custom skincare, this has been by far my favourite. If you are on the fence then I’d say go for it!!! It’s worth it!

16 July 2026
Rated 5 out of 5 stars

Very easy to sign up

Very easy to sign up, the daily doser is great and has made improvements to my skin in such a short time I can’t wait to see the long term results! Also recieved some lovely full sized freebies with my order!

16 July 2026
Rated 5 out of 5 stars

Highly recommend!!

My skin has improved massively since using my Skin+Me daily doser, so I definitely recommend people to try it.

16 July 2026
Rated 1 out of 5 stars

Severe buns to face …

Used it twice and twice it severely burn my skin.my own fault I guess for using a non branded product off the internet.
Stay away !!!!

8 July 2026
Unprompted review
Skin + Me logo

Reply from Skin + Me

Hi Simon,

We're very sorry to hear this, this is certainly not the experience we would have wanted you to have had. Your skin is as unique as your fingerprint, and everyone responds to treatment differently.

Please can you drop our Dermatology Support Team a message at hello@skinandme.com? Our team will then be able to look into this and help you further.

Best wishes,
The Skin + Me Dermatology Support Team

Rated 1 out of 5 stars

I cancelled my subscription twice as it…

I cancelled my subscription twice as it clearly wasn't understood the first time. This is now the 3rd time they have taken 29.99 out of my bank. Subscription was cancelled so am unsure where the problem lies. Won't bother with them again. Didn't notice any difference anyway.

15 July 2026
Unprompted review
Skin + Me logo

Reply from Skin + Me

Hi Pa,

Please can you drop our Dermatology Support Team a message at hello@skinandme.com? Our team will then be able to look into this and help you further.

Best wishes,
The Skin + Me Dermatology Support Team

Rated 5 out of 5 stars

Trustworthy and easy to set-up with!

Just completed the initial form and waiting for the products - but this was an extremely easy process! Feel as though it is trustworthy coming from dermatologist experts, and the free & targeted cleanser/moisturiser/azelaic acid for my skin type alongside the treatment stick (which is initially reduced!) is a fantastic deal for the first buy. Will definitely trial first and if it helps my skin I'll subscribe for more.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Fabulous, so quick and easy and exited to see when the item comes! The website was super easy and clear

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Skin+Me completely cured my spots

I’ve been using Skin+Me for 6 months - my only regret is not starting sooner. I have struggled with blemished skin since a young teen, and have tried every product under the sun to clear it. Nothing, not even the most expensive skincare I could find, has been able to clear it like my Skin+Me treatment has. These past six months I have felt more comfortable in my skin than ever. I don’t think I’ve had a single spot for months - I don’t even have any whiteheads at all. All the things that used to make me have really bad breakouts (makeup, suncream, sweat, alcohol, dairy, sugar, junk food, HORMONES) do not affect my skin in the slightest. I feel so unbelievably confident in my skin, and I genuinely never thought it was achievable. Skin+Me is magic and I encourage EVERYONE to give it a go. Now I have new skin goals which weren’t even on my radar before. I genuinely think I’ll keep my subscription for life! If this is how I feel after 6 months, I can’t wait to see my results after a few years!!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

clear consultations

consultations and fast and give detailed responses to any concerns you have about your skin. you can get new consultations whenever needed so your daily doser aligns with your needs and keeps your skin healthy and clear.

14 July 2026
Rated 1 out of 5 stars

Really poor when trying to cancel…

Really poor when trying to cancel subscription

I already contacted you multiple times at that email address!

13 July 2026
Skin + Me logo

Reply from Skin + Me

Dear customer,

We are sorry to hear this, this is definitely not the experience we want you to have. Please can you email us at hello@skinandme.com and we can help you further.

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