Ski Exchange - Boot Lab & Winter Specialists Reviews 473

I found Ski Exchange (‘SE’) online when searching for Stocklis having tested them end of season in the Alps (first new pair in 20+ yrs). Purchased them online and had good comms with Andy. Had an opportunity to collect today and make a trip of it based on where we live (2hrs + each way). Due to snapped Achilles from an impromptu game of touch rugby April’25, my boot liner needed adjusting too.
Greeted by Simon and colleague at midday and the service, boot fitting knowledge, ski knowledge, were all excellent. Have NEVER had anything like it and rare in the UK. Genuinely feel like I have met the ‘Ski Boot Whisperer’.
Will definitely be returning either for myself or family and online too. Awesome business to have here in the UK. Recommend. Thank you Team SE

The boots were a joy to wear

Knowledgeable and friendly staff. Gave very useful advice and genuinely seemed to want to help. Would recommend

Experienced, knowledgable and friendly boot fitting team. All staff were extremely helpful and welcoming - it was a great experience and I would highly recommend.

This company went above and beyond to fulfil a last minute order. They set up the skis for my son for his birthday and dispatched them the same day when I was let down by another retailer. The product knowledge over the phone was fantastic. Highly recommend and will definitely use them again.

Very knowledgeable and friendly team who simply care about looking after your skiing needs. Nothing is too much trouble and given their experience it is great to know that they’ve been there and done it.

This is how to get fitted for boots.
Brilliant service.

Excellent service as usual. Fair price and speedy and efficient service for our skis.

Fantastic attention to detail and brilliant service

The Ski Exchange team are great. The attention to detail and a no rush process provides you with boots that fit so you can ski all day, everyday.

Ordered some skis and bindings over the phone and had great customer service and advice. Order arrived promptly and very pleased with my ski package at a very competitive price! Would definitely recommend.

Knowledgeable staff who were patient and thorough. Took time to assess and understand the level of skiing and foot shape. Great range of boots to try.
The boots fit really well and work for me on the slopes.

Simply five stars! Simon and team were so kind and helpful to me today. Remoulded my existing boot liners, very happy with the result. What a great company and a pleasure to work with - thank you.

Very knowledgeable staff and helpful to find the right boots and the right fit.

Fantastic individualized service! They attentively addressed both my and my daughter's concerns regarding ski boot fitting. Suggested a variety of boots to test and tailored them for the best fit. Highly recommended!

The guys there are very professional and know what they are doing. I also felt that I had a good and honest conversation regarding products, rather than the purpose of selling. They recommended products that are at my skill level and I felt comfortable with, rather than the most expensive on the shelf. The chap who helped me with my boots was James and I thank him for his support and integrity.

Andy who helped me find my replacement boots was superb. The fitting, checking and general help was fist class and they even checked the new boots in my ski bindings to be sure they were a perfect lock. Value was reasonable too. Would highly recommend and will be back again for my family’s ski equipment.

Great experience for a first time ski’er getting a boot fitting. Andy was great, nice genuine guy.
We will be back again soon.

Purchased some boots from ski exchange in store with the shells and liners heat moulded! First time trying them today in the alps and they are best boots I’ve had, would highly reccommend