Great prices, great customer service. That's my go-to spot now for everything CPEP. I just wish they would have more products. Very knowledgeable and active customer service and support.
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Excellent customer service run by honest and hardworking people who will do what is right! My original package was misdelivered but Steven from SistemmaCPAP made it right and replaced my order. With... See more
We are regular customers. They have a reliable inventory and provide quick and friendly service. Twice they have called to make sure shipping arrangements were right when usps couldn’t find the addres... See more
Quick delivery awesome machine and very nice salesperson no BS just provided with info i needed no snags in process u guys are awesome it sucks that it took me so long to find u while all the mainstr... See more
Company details
Written by the company
Buy New & Used CPAP Machines for as low as $599 - lowest prices online! Quick and Free shipping on items over $99. Start your new life and sleep soundly.
Contact info
118 W Renee Dr, 85027, Phoenix, United States
- 4806258822
- support@sistemma.com
- sistemmacpap.com
4.7
Excellent
606 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Deceptive home poage
The home page shows a CPAP mask. Below that mask it says "MONEY BACK 100%". I am assuming that a large part of your business is selling masks and replaceable items. I would not be surprised if that accounted for the majority of your sales. So that being the case, why show pictures of these items next to your "MONEY BACK 100%" policy if that policy does not apply to those items? This seems to be there to mislead rather than inform.
31 October 2022
Reply from SistemmaCPAP
Our return policy is on EACH listing and separately in our "returns and refunds" section. Sorry, but we do not accept used masks. Moreover, in this particular case, the manufacturer advised us to refer customers who want to return masks to them so they can assist them. If the customer is unhappy they want to take care of the customer. I politely asked the customer to contact them as this is how they want us to handle their returns.
See, while Home Depot offers returns on its products, you cannot return used gas-powered pressure washers, for example. In case of problems, Home Depot refers customers to the manufacturer. The same thing is with the mask customer purchased.
Ordered online no problem
Ordered online no problem. Shipping charge is high and had to pay customer broker as well as exchange??
3 November 2022
I will give out stars but I am not…
I will give out star4s but I am not going to write a dissertation.
3 October 2022
This business deserves 10 stars
This business deserves 10 stars. The response was immediate, knowledgeable, professional and straightforward. Highly recommend if you need anything CPAP and do not have insurance.
26 September 2022
Quick ship great service& very friendly…
Quick ship great service& very friendly I will be back. Oh and good prices
8 September 2022
Good price and fast delivery.
5 September 2022
Great service at a good price
4 September 2022
I ordered my CPAP and it came very…
I ordered my CPAP and it came very quickly. Steven was very helpful and now I'm finally sleeping :)
19 July 2022
Reliable source for supplies
We are regular customers. They have a reliable inventory and provide quick and friendly service. Twice they have called to make sure shipping arrangements were right when usps couldn’t find the address in the system. Extra steps like that give us peace about having a long term reliable supplier for replacement parts.
15 June 2022
This website has the best pricing
This website has the best pricing of all websites. I don’t know how they do it. But you will have to be patient to wait for them to get them in stock
11 June 2022
Quality customer service
Quality customer service, excellent prices and very fast shipping. My question was answered quickly, and I knew I was shopping with a quality retail establishment.
28 May 2022
good products with good price
7 April 2022
Caring and professional support
Buying medical equipment can be stressing, not only for the cost of the equipment but for the stress of not knowing what to chose.
Finding the right support from caring and kind people is a must, and I found that here with my purchase. I appreciate the support and I am glad that i chose you to make this purchase!!
4 April 2022
Site Navigation could be a little more…
Site Navigation could be a little more user friendly. Also, would be nice if I could add part of recent orders into a new order instead of reorder a whole order.
28 March 2022
Great company
Great company. Fast shipping and delivery. Very good prices too. I have ordered from them several times.
20 March 2022
Ordering was easy and delivery was…
Ordering was easy and delivery was quick. The product was just as expected.
12 February 2022
Great prices and great service as…
Great prices and great service as always. I can rely on this company to get me my products asap.
14 January 2022
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