Singer Machines Ltd Reviews 

The customer service was excellent both on the phone and via email. I was delighted to be reassured that the faulty foot pedal speed controller for my much-loved 44 year old Singer sewing machine could still be replaced! The new part arrived less then 48 hours after ordering and all is now working perfectly! I am delighted and so pleased to be able to continue using my faithful old machine. Thank you!

Was looking for a new electric sewing machine as the one I had was defunct. As my treadle machine is a Singer I decided to see what you had in electrics. You had a good choice and I chose the Tradition 2263 as the reviews were good. Also, good price.

I needed a leather drive belt for a very old (>100 years) Singer sewing machine in a table and found not only the belts (on offer) but also a free user manual - it made my day.

Very straightforward, easy transaction 😃

Very good customer service. Delivered on time.

It was so easy buying the sewing machine online all the info was there that i needed to make my decision on which one to buy...checkout was simple and delivery is quick

A good selection to choose from, I searched the internet and did fine the machine I have chosen slightly cheaper elsewhere but opted to order from Singer direct for peace of mind and supplier support.
Check out was simple and was glad of the option to pay for a Saturday delivery to ensure I will be at home to take delivery.
Looking forward to getting started and hope it will be as good as I expect it to be.

Easy to use website offering competitive pricing from a reliable brand

I cannot comment about the service itself. Why I know is that DPD/UPS never showed up to collect the machine, we stayed home both days all day to wait for the pick up (central London) today we have a third attempt and if unsuccessful I will request a full refund and deal with another service provider. The merchant did not take so far effective actions with DPD to do what they are supposed to do.

Goods as ordered, good quality and price. Prompt service

Easy web site to use, and good prices

Easy online purchase delivery the next day but unfortunately the machine handle wheel was jammed so rang customer sales brilliant customer service had a new replacement delivered the next day and faulty machine taken away could not wish for better service.

Easy to use it was nice to visit Singer website instead of going to AmazonGot it for a good price can't wait to receive it 😀

I ordered the machine on 22/08/25…..it’s now 31/08/25. I have NOT received sewing machine nor had any correspondence from Singer apart from an E-mail saying order confirmed. Now extremely concerned.

Web site is very easy to navigate ..I found exactly what I wanted at a very competitive price ..value for money

Easy to locate the product and accessories I was looking for. Good description and informative Web site with easy registration and payment options at competitive prices.

Singer Machines Ltd is my go to for accessories and parts for my Singer Serenade 30 sewing machine which is over 30 years old. Recently purchased Singer slant shank even feed/walking foot. Easy to use website, delivery very quick. Have used the foot and it worked brilliantly on layers of cotton fabric and wadding.

My sewing machine is over 20 years old. It's done a lot of jeans, curtains, soft toys & clothes.
Last month it decided it had had enough & the bobbin jumped out of the gubbins & repeatedly.
By accident last week I saw a reel on Facebook that matched my problem & what I needed. Singer still did the part, it came & worked. Cleaned & oiled my machine & now it's back to normal.
Thank you Singer.

Easy peasy purchase. Item description well lay out. Check out section prompted to add free gift entitlement.

Accurate and clear assistance when trying to find a part for an old machine with several conversations taking place by phone and email.