Sinclair Hammelton Reviews 47

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Sinclair Hammelton in Westerham - is our third Estate Agent to try and sell our house. They priced it just right selling very quickly and found our perfect cottage in just over a month - amazing.... See more

Rated 5 out of 5 stars

Fantastic Estate Agents. We were let down by a sloppy previous estate agent. Russell Sinclair showed how it can be different - he was brilliant and supportive throughout the process of selling our hou... See more

Rated 1 out of 5 stars

This company is a textbook example of how not to run a business. Terrible at getting back to you. So many wasted hours trying to get them to respond. From the number of times you have to rep... See more

Rated 5 out of 5 stars

Couldn't have hoped for a better outcome. My mother had to go into care and, hopefully, a quick sale of her semi-detached home to fund it. After his first visit to the property, Josh said he knew of s... See more

Company details

  1. Real Estate Agency

Written by the company

An independent Estate and Lettings Agency covering the Bromley Borough and surrounding areas. We like to think that our hard working staff, extensive knowledge of the local area and our open and honest policy when dealing with customers, are just a few of the reasons for our reputation as one of the go-to estate agents in the area. You can be assured of a warm welcome and a personal service that puts you at the very heart of our business.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

47 reviews

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Rated 5 out of 5 stars

Excellent Service and Advice

Sinclair Hammelton in Westerham - is our third Estate Agent to try and sell our house.
They priced it just right selling very quickly and found our perfect cottage in just over a month - amazing. Both Russell and Deborah were extremely approachable, friendly and professional.
Deborah was with us every step of the way, always proactive never intrusive.
We would not hesitate to recommend them.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a viewing with Deborah at the…

I had a viewing with Deborah at the Westerham office - she was excellent, very professional, great communication and really understood what I was looking for. I would happily recommend Sinclair Hammelton as agents.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

After 39 yrs moving house is daunting but Sinclair hammelton were there throughout the process

We chose to sell the week of the spring budget when the market was dead. They shepherded through photos and energy ratings. They attended and showed prospective buyers the house. At the beginning we chose not to attend but later chose to sit in a room while viewing went on. The continued speculation during the summer and autumn with the government meant a depressed market.
Once we had a buyer they acted as an intermediary until exchange of contract and supported us in the selling process. We hadn’t moved for 39 yrs and found all the surveys ,solicitor enquiries stressful although it was normal procedure nowadays. They always had time for our phone calls and visits and they worked well as a team. Lucy was our individual contact and glass half full character which helped enormously.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Best estate agent

Great agent! Sold our house quickly for a good price. Good communication throughout the sale keeping us update and chasing the lawyers pushing the sale through quickly. Highly recommend!!!!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Estate Agents

Fantastic Estate Agents. We were let down by a sloppy previous estate agent. Russell Sinclair showed how it can be different - he was brilliant and supportive throughout the process of selling our house, from valuation and timing of when to go to the market to ensuring the sell went through smoothly once a buyer was found. I can't recommend Russell and his team in Bromley sales enough.

4 June 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional, Misleading and Disrespectful

Freya was rude and dismissive throughout. She ignored her legal obligation to pass offers to the seller and instead acted with arrogance, claiming they’re “too popular” to be courteous to buyers.

Properties were overpriced, and when questioned, they bragged about selling them anyway. I was repeatedly given false information, and when I asked for clarity, I was threatened and told they could “easily find another buyer.”

To top it off, my personal details were shared with third-party solicitors without my permission for a commission. Buyers deserve respect – especially since we’re tomorrow’s sellers. Avoid!

13 May 2025
Unprompted review
Rated 5 out of 5 stars

First Class

Couldn't have hoped for a better outcome. My mother had to go into care and, hopefully, a quick sale of her semi-detached home to fund it. After his first visit to the property, Josh said he knew of someone who would be very interested. Within weeks an offer was accepted and thereafter Josh and Connor kept me updated. From start to finish the sale went through in last than three months. Can't recommend the team at Sinclair Hammelton Petts Wood highly enough.

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Fully trustworthy and recommended firm.

After a frustrating 7 weeks with another estate agent, I contracted Sinclaire Hammelton for the sale of my flat.
The process of buying and selling property in this country is utterly frustrating and archaic. We had some setbacks, but this had nothing to do with the great agents here.
Jack managed my sale. He had great communication and if not available to talk immediately would call me back. He passed communication on between the buyer and myself effectively.
Also special note to Emily, whose expertise helped to guide the process from day 1.
Fully trustworthy and recommended firm.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

We have just moved house,and had the…

We have just moved house,and had the pleasure of having Josh the manager of the Petts Wood branch of Sinclair- Hamilton assisting us.He was outstanding in his handling of our sale,keeping us informed at all times,and driving our sale forward,nothing was to much trouble,also Ryan was very helpful,I wouid recomend their services

24 January 2025
Unprompted review
Rated 2 out of 5 stars

Disappointing

I was disappointed in Sinclair Hammelton because:
1. They overvalued the property, which led to our rejecting early offers of more than the property finally achieved.
2. It prolonged the process, as we had to gradually reduce the price over a period of months.
3. They did not make it clear that VAT was chargeable on their commission.

8 November 2024
Unprompted review
Sinclair Hammelton logo

Reply from Sinclair Hammelton

We valued the property using comparable evidence, this data matched the marketing price we agreed. As agents our job is to thoroughly and aggressively market a property for you, which we did. There were higher offers received which you declined, and as time passed the interest diminished which ultimately meant the offer you received was lower than the previous offers rejected. With regards to your feedback on VAT, in 2016 There was a Property Ombudsman ruling stating VAT must be quoted at the prevailing rate, this was confirmed in writing with you both on the contract and in a follow up letter.

Rated 1 out of 5 stars

This company is a textbook example of…

This company is a textbook example of how not to run a business.

Terrible at getting back to you. So many wasted hours trying to get them to respond.

From the number of times you have to repeat things to this company is like speaking to someone with dementia. No body seems to know what their teammate is doing.

I am not sure how they have managed to get any good reviews as we certainly saw nothing worth recommending.

Do yourself a favour, make the right choice by giving this company a wide berth.

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Hayes branch; Emma P. & Scott.

Recently sold through the Hayes branch. Scott was very helpful and Emma P. was a whirlwind of work; she dealt with all the prospective buyers and did the showings. Bit of an issue (the buyers) and Emma worked well with the agents for the person we were buying from to resolve the problem. We were well satisfied with the service provided and can recommend the team.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

From the moment I met Denise for an…

From the moment I met Denise for an evaluation, I knew things would be ok. No hard sell, only comfortable, honest, straight communication. Subsequent dealings with other members of the team continued the pleasant and reassuring tone she set from the start. I'd 100% recommend them.

24 November 2023
Unprompted review
Rated 5 out of 5 stars

We hadn't had the best time with a…

We hadn't had the best time with a previous agent and eventually took our flat off the market.
After moving to Sinclair Hamilton we had more viewings in a weekend than we'd had in total with the previous agent and had a couple of offers after less than a month.
Our agent Nishalae was also great when we moved towards exchange and completion, responding to queries and chasing the solicitor and buyer when needed. Would definitely recommend.

9 October 2023
Unprompted review
Rated 5 out of 5 stars

Helpful and honest

One of the very few letting agents I would recommend.
Brilliant team based in your Bromley office Katie is very knowledgeable, helpful and honest, alongside James, Misty and Ella.
Absolutely fantastic

14 September 2023
Unprompted review

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