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Sincera Insurance Reviews 

797
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 494 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease, particularly highlighting the straightforward claim process. Many people appreciate the remarkably fast response times, with claims often approved within hours or a few days. Consumers also highlight the swiftness of reimbursements, with funds often reaching bank accounts within a few days. Reviewers frequently commend the user-friendly online platform, making the submission of claims very simple and clear. This positive experience leads many customers to express their intention to use the company again and recommend its services.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its swiftness, efficiency, and ease of... See more

Claim

Customers consistently note positive experiences with claim, highlighting the process as easy,... See more

Response time

Clients share positive opinions on response time, with many reviewers expressing satisfaction with the speed... See more

Refund

Users describe positive interactions with refund, often highlighting the speed and efficiency of the process.... See more

Payment

Customers had positive experiences with payment, noting that approval and payment processes were very fast.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's been a really unexpected, good experience. We had a plastic cover of a rear wheel of our Seat Ibiza lost/stolen, and the renting company charged us 100€ for such piece (it maybe could cost 30 the... See more

Rated 5 out of 5 stars

This insurance company were excellent. Easy to contact. Online claims form was simple to complete and no problem uploading documents. (Claimed €152 for a lost/stolen hubcap, crazy charge by car rental... See more

Rated 5 out of 5 stars

I don't usually write reviews, but this time I have to praise the professionalism of your company. I've got the respond to my complaint surprisingly fast, without any additional negotiation or proof... See more

Company replied

Rated 5 out of 5 stars

Oh my God, I just came back from vacation in Crete, Greece. I had to submit a claim, for scratches on the rare bumper. I proceeded as suggested from their platform, which apropos is rather transparent... See more


Company details

  1. Insurance Company

Written by the company

We are committed to protecting your financial and emotional well-being by ensuring that you have a hassle-free car rental experience and feel safe with our Full Coverage insurance product. We are a licensed insurance company and operate in the countries of the European Union and European Economic Area. We cooperate with car rental platforms in offering our Full Coverage insurance product together with car rental reservations.


Contact info

5.0

Excellent

TrustScore 5 out of 5

797 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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5.0

All reviews

(797)

789 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and perfect service from Sinera Insurance…

We had a minor claim after renting a car and had a rental car insurance at Sincera Insurance.
Sincera Insurance asked for dokuments connected to the claim. It was very easy to provided it online and only two days after the claim was received by Sincera Insurance , we had full coverage being send to our bank account. Super service.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

This company sets the standard

I was shocked at how fast my claim was sorted. This company sets the standard for insurance. Within a day of submitting my claim, it was approved. Will definitely be using again.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellet insurance to cover your rental car

Both full coverage through Discover car. I filed a claim with Sincera Insurance for a small scratch on my rental car. The process to submit the claim was easy and clear. I got approved in 24 hrs and they transfered the full amount in less than a week on my bank account. Highly commanded!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Such an easy company to work with.

I had a hire car tyre blow out on a motorway in Europe. No one else was involved making it a simple claim. Sincera Insurance could not have been more helpful. The on line claim form was easy to complete and submit and I recieved a full payout within 3 working days. It is a pity all insurance companies cannot make life as simple as Sincera. Thank you.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Flawless service

Flawless service. I submitted an insurance claim for an amount of €300 that was unjustifiably charged by the company, but that no longer matters. The claim was approved within 2 hours, and the money was transferred on the first business day after the request was submitted.

Their insurance is absolutely worth having, and I recommend it 1000%. They are extremely prompt and efficient.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Great and clear information regarding the claim submission

I am very satisfied with the handling of the damage of €450 to the rental car in Albania by Sincera Insurance. After submitting the claim to Sincera Insurance on June 18, 2026 (the car rental company found a few new scratches upon returning the car), I received notification on June 19 (so just one day later) that the claim had been approved and would be paid out.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

We had a flat tyre in Greece

We had a flat tyre in Greece. We needed to pay 200€ for the road assistance. I was provided with all the paperwork from the car company. The claim took me 5’ to fill it in. Money are on their way. This was such a quick and easy process. 5 star indeed

17 June 2026
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with the service

I am very satisfied with the service. My claim was handled quickly and professionally, and the entire process was smooth and hassle-free. Communication was clear throughout, and the reimbursement was approved faster than I expected. Thank you for the efficient support – I would definitely recommend your service to others.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Just made an car rental claim with…

Just made an car rental claim with sincere insurance, it was the least stressful experience I ever had, quick to reply and a quick decision made once I had all my documents lodged.
Will insurance with Sincera again.
Raymond Meehan

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

I had a very negative experience with a car rental company after they charged me 630 euros for a very little damage at the front side. Luckily Sincera covered this without question and approved the claim within 2 Days! Very good service so far, just waiting for the payment to arrive back into my bank.

17 June 2026
Unprompted review

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