SimplyMoney.com Reviews 1,062

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service and user experience, finding the process straightforward and easy to follow. Many praise the staff for their professionalism, kindness, and helpfulness, noting that they felt supported and understood throughout their interactions. The customer service is frequently described as wonderful, with people appreciating the clear communication and quick response times. However, some customers experienced initial confusion regarding the company's different names and felt the interest rates were too high. A few other people also felt that there were issues with logging in or did not receive a response for several days after their application.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting a straightforward, quick,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and clear... See more

Customer service

People report positive experiences with customer service, highlighting the simple, quick, and helpful... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick turnaround and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hayley who supported from the process was amazing, she was kind and not once judged me, she talked me through how it will help my credit score improve and that it will take a couple of months to notic... See more

Company replied

Rated 5 out of 5 stars

Everything was good from start to finish…Eric made sure I understood everything I need and clarified all my questions and stayed on t he phone while doing my paperwork’s to answer any questions I had... See more

Company replied

Rated 5 out of 5 stars

Simply Money help guide me through what would have been a difficult situation. I found the service highly respectable. I was saved the chore of ciphering though endless companies to get the rig... See more

Company replied

Rated 5 out of 5 stars

Very friendly customer service. I did get initially confused as I applied via ClearScore to Finlo, I was called by Oakbrook finance to finalise and now being to asked to review my experience with... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Loan Agency
  5. Price Comparison Site

About SimplyMoney.com

Written by the company

LOANS SO SIMPLE, YOU’VE GOT TO SMILE......It’s ever so simple with Simply Money.

Compare loans from different lenders and providers without impacting your credit rating with one simple form. With all circumstances considered and a large panel of lenders, you can be confident that we will have a product for you.

Whether it's an unsecured or secured loan, we have the lenders available to help you and with a choice of a digital journey or speak to one of the team, the choice is yours!

We pride ourselves on delivering a smooth journey and only partner with reputable lenders and the UKs best home owner loan specialist - Believe Loans

Give it a try and you won't be disappointed as it's ever so Simple with Simply Money.

Who are we? Lets keep it simple!

Written by the company

Receive a quote in minutes from the best in market panel of lenders
Complete one simple form and we'll compare loans offered by our lenders and provide you with a free, no obligation quote using a soft footprint credit search that is only visible to you and will not impact your credit score or rating. Do it all yourself online or if you prefer, speak to one of our friendly, UK based team members who will guide you along the way and answer any questions you may have. It's Simply Money, so why make life difficult!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,062)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Very helpful

17 January 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

When I applied for a loan within 24…

When I applied for a loan within 24 hours they approved my loan application

16 January 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

We are really happy you were pleased with the fast application and payout time for your loan. We appreciate the time you have taken to leave this 5 Star Review of Simply Money

Rated 5 out of 5 stars

Very quick.

Very quickly done and money was in my account within 3 hours.

16 January 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Tony for the 5 Star review of Simply Money which is our 900th. We are pleased you were happy with the fast application to payout time.

Rated 5 out of 5 stars

The service was smooth

The service was smooth, timely, no delays, and staff were very helpful, friendly, and highly professional. Thank you, Kady, for making this seamless.

14 January 2026
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Reply from SimplyMoney.com

Thank you Shirley for your 5 Star review of SImply Money. We are glad you found the service professional and the people helpful and friendly too.

Rated 5 out of 5 stars

It was simple process and everything…

It was simple process and everything was clear to follow.

15 January 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

We always say its ever so simple with Simply Money amd glad you found this was the case Mike. Thank you for taking the time to leave this 5 Star review.

Rated 5 out of 5 stars

The process on the loan application and…

The process on the loan application and final approval/checks was very supportive and easy to follow. Micheal at the Oldham branch was very helpful and was a great pleasure to deal with. Thank you for all your help

15 January 2026
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Reply from SimplyMoney.com

Thank you for taking the time to leave this 5 Star review of Simply Money Alice. We apprecaite the time you have taken to do this and the compliments to Michael.

Rated 5 out of 5 stars

The service I received was really good

The service I received was really good. I appreciated the support and understanding that I got from staff.

Thank you for all the help.

13 January 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Carla for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Good fast service

Good fast service

12 January 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Mr. Jakub for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Excellent Service – Truly Life-Changing Support
I honestly cannot thank Evlo and Simply Money enough for the incredible service I received. I was in a position where I genuinely believed I would not be able to secure a loan, but Evlo made what felt impossible possible.
A very special thank you goes to Jade Hudson at Evlo, who was absolutely amazing throughout the entire process. Jade was supportive, patient, professional, and always took the time to explain everything clearly. Her reassurance and encouragement made a huge difference during what was a very stressful time for me.
Thanks to Evlo working with Simply Money, my loan was successfully completed, and the whole experience was smooth and well handled. The communication was excellent, and I felt supported every step of the way.
I would highly recommend Evlo, Simply Money, and especially Jade Hudson, to anyone who is struggling or unsure if they will be approved. This service has genuinely helped me when I needed it most.
Thank you so much for everything!
— Sandra Mudarikwa

10 January 2026
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Reply from SimplyMoney.com

We are pleased you rated us outstanding Sandra from the service that was provided to you throughout your journey. Thank you for taking the time to leave this glowing 5 Star review of Simply Money.

Rated 5 out of 5 stars

Highly recommended

Super simple online application process and the onboarding was stress free and easy, the team, with Lee in particular, were really helpful.

6 January 2026
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Reply from SimplyMoney.com

Thank you Simon for the special mention to Lee and for taking the time to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Simply the best

No fuss. Easy to fill out the application and money was paid into bank immediately

5 January 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Irene for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very helpful

Very helpful with explaining the contract and quick process

5 January 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Gareth for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Premium service

Quick, helpful and efficient service. Met my needs at the right time.

2 January 2026
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Reply from SimplyMoney.com

Thank you Olubunmi for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Outstanding service.

All the way from applying to the phone call & to the end was the best communication skills to the full recommend to anybody.

30 December 2025
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Paul for this lovely 5 Star review of Simply Money. We are really pleased you received such good service and would recommend us to anybody.

Rated 5 out of 5 stars

Very good job

Very good job

29 December 2025
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Parminder for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

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