SimplyMoney.com Reviews 1,060

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service and user experience, finding the process straightforward and easy to follow. Many praise the staff for their professionalism, kindness, and helpfulness, noting that they felt supported and understood throughout their interactions. The customer service is frequently described as wonderful, with people appreciating the clear communication and quick response times. However, some customers experienced initial confusion regarding the company's different names and felt the interest rates were too high. A few other people also felt that there were issues with logging in or did not receive a response for several days after their application.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting a straightforward, quick,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and clear... See more

Customer service

People report positive experiences with customer service, highlighting the simple, quick, and helpful... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick turnaround and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hayley who supported from the process was amazing, she was kind and not once judged me, she talked me through how it will help my credit score improve and that it will take a couple of months to notic... See more

Company replied

Rated 5 out of 5 stars

Everything was good from start to finish…Eric made sure I understood everything I need and clarified all my questions and stayed on t he phone while doing my paperwork’s to answer any questions I had... See more

Company replied

Rated 5 out of 5 stars

Simply Money help guide me through what would have been a difficult situation. I found the service highly respectable. I was saved the chore of ciphering though endless companies to get the rig... See more

Company replied

Rated 5 out of 5 stars

Very friendly customer service. I did get initially confused as I applied via ClearScore to Finlo, I was called by Oakbrook finance to finalise and now being to asked to review my experience with... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Loan Agency
  5. Price Comparison Site

About SimplyMoney.com

Written by the company

LOANS SO SIMPLE, YOU’VE GOT TO SMILE......It’s ever so simple with Simply Money.

Compare loans from different lenders and providers without impacting your credit rating with one simple form. With all circumstances considered and a large panel of lenders, you can be confident that we will have a product for you.

Whether it's an unsecured or secured loan, we have the lenders available to help you and with a choice of a digital journey or speak to one of the team, the choice is yours!

We pride ourselves on delivering a smooth journey and only partner with reputable lenders and the UKs best home owner loan specialist - Believe Loans

Give it a try and you won't be disappointed as it's ever so Simple with Simply Money.

Who are we? Lets keep it simple!

Written by the company

Receive a quote in minutes from the best in market panel of lenders
Complete one simple form and we'll compare loans offered by our lenders and provide you with a free, no obligation quote using a soft footprint credit search that is only visible to you and will not impact your credit score or rating. Do it all yourself online or if you prefer, speak to one of our friendly, UK based team members who will guide you along the way and answer any questions you may have. It's Simply Money, so why make life difficult!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service

Great customer service, Graham was so efficient and helpful.

28 February 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Miss Irene for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Easy as 123

I will start by saying that customer service is truly wonderful, that's the bit that stands out, the rest is formality 10/10 to this company.

26 February 2026
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Reply from SimplyMoney.com

Thank you Gordon for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service

25 February 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Jeff for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

This service was great found me…

This service was great found me suitable loans within minutes!

24 February 2026
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Reply from SimplyMoney.com

It's always quick and easy with Simply Money and we are glad you found this from your experience Harvinder. Thank you for taking the time to leave this 5 Star review.

Rated 5 out of 5 stars

Quick and easy

23 February 2026
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Reply from SimplyMoney.com

Thank you for taking the time to leave this ⭐⭐⭐⭐⭐ review of Simply Money, we are really pleaed you found the application quick and easy.

Rated 5 out of 5 stars

Great service.

It was really quick and easy to apply.

18 February 2026
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Reply from SimplyMoney.com

Thank you Louise for your 5 Star reviwe of Simply Money. We are really pleased you found the application quick and easy.

Rated 5 out of 5 stars

Very easy and straightforward process

Very easy and straightforward process

19 February 2026
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Reply from SimplyMoney.com

We are so pleased you found the application easy and straight forward Edward. Thank you for taking the time to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

The process is seamless

20 February 2026
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Reply from SimplyMoney.com

We are so pleased you found the process seamless Marvin and thank you for taking the time to leave this 5 Star review of Simply Money

Rated 5 out of 5 stars

James at Reading branch was very…

James at Reading branch was very helpful.

18 February 2026
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Reply from SimplyMoney.com

Thank you Kat for the special mention to Kat and for taking the time to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Very friendly people quick to call and…

Very friendly people quick to call and explain everything to me kept me informed from beginning to end got loan within 24 hours

18 February 2026
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Reply from SimplyMoney.com

Thank you Erica for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

They process everything in the quickest…

They process everything in the quickest way. Thumbs up!!

12 February 2026
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Reply from SimplyMoney.com

Thank you for the review of Simply Money Allen. We are really pleased you found the process quick and really appreciate the ⭐⭐⭐⭐⭐ Star rating 😁

Rated 5 out of 5 stars

Integrity.

Professionalism.

13 February 2026
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Reply from SimplyMoney.com

Thank you for the lovely compliment of Simply Money and for taking the time to leave this 5 Star review.

Rated 5 out of 5 stars

Excellent experience

Excellent experience

11 February 2026
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Reply from SimplyMoney.com

We are really pleased you had an excellent experience Martin and thank you for leaving a 5 Star review if Simply Money.

Rated 5 out of 5 stars

This company was very good and helpful…

This company was very good and helpful can't praise Hanna enough sh was very compassionate understanding and helpful

12 February 2026
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Reply from SimplyMoney.com

Thank you Helen for providing this 5 Star Review of Simply Money. We will pass on your thanks to Hanna for her compassion and help.

Rated 5 out of 5 stars

Super easy and quick

Super easy and quick. Got the car i wanted at ease

12 February 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

We are really pleased you found the process quick and easy and got the car you were looking for. Thank you for taking the time Joseph to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Excellent service

Excellent service

10 February 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Hugh for the 5 Star review of Simply Money. We are really pleased you found the service excellent.

Rated 5 out of 5 stars

Kenneth ball stars

1 February 2026
Unprompted review
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Dylan for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

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