Since receiving the ESim I have been getting countless spam calls every day. I have blocked over 50 calls wince getting the Sim. When in Japan the calls would come through all night. I contacted suppo... See more
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Everything worked as expected apart from not being able to see the amount of data used in the sim local app which made managing data usage impossible. Also, as soon as the plan was activated, I starte... See more
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Worked fantastically in Australia. I had a problem, as my nephew had set my phone up wrongly, but a WhatsApp chat got it sorted. They responded immediately, were friendly and very patient with a 78... See more
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Incredibly easy to purchase and setup, with clear usage terms and conditions. I had an issue where one of my two Sims stopped working when overseas. Support was RAPID. Everything was fixed and... See more
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Company details
- Telecommunications Service Provider
- Cell Phone Store
- Internet Service Provider
- Phone and Internet Service
- Travel Aggregator
About Sim Local
Written by the company
Sim Local has been helping travellers stay connected since 2011, and is a leader in the travel connectivity industry.
We connect travellers to the networks locals trust with our instant eSIM plans giving you stronger coverage, faster speeds, and better value than expensive roaming. Sim Local offers access to more local eSIM plans than any other eSIM provider, so you can choose the perfect package for your travel and connectivity needs.
With instant eSIM plan purchase and activation available through our website or the Sim Local app, it’s never been easier to get connected before you fly or the moment you land.
We partner with trusted local mobile operators worldwide to deliver just-like-home connectivity, backed by reliability, transparency, and expert support.
Alongside our online eSIM offering, Sim Local has a proven physical presence in international airports, with stores in London Heathrow, London Gatwick, Madrid, Vienna and Athens, as well as eSIM kiosks, SIM card vending machines, and partner locations including WHSmith and InMotion.
Whether digital or in-store, Sim Local is the smarter choice for simple, instant travel connectivity.
What is an eSIM?
An eSIM (embedded SIM) is built directly into your device. Instead of swapping physical SIM cards, you can download a digital eSIM profile, install it in minutes, and instantly connect to a mobile network at your destination.
Why Choose a Sim Local eSIM?
- Access to the best local mobile networks with great value data packages
- Some plans include calls and texts too
- Trusted local MNOs and MVNOs for stronger coverage and faster speeds
- More reliable than global resellers
How does Sim Local work?
- Download the Sim Local app (or visit our website).
- Choose your destination and purchase an eSIM plan.
- Install your eSIM digitally on your device.
- Land, switch it on, and connect instantly.
Or visit a Sim Local store in one of our airport locations, where our team can help you choose the perfect plan.
Sim Local Features
- Access to more local eSIM plans than any other provider
- Fast eSIM activation in under 5 minutes
- Stronger coverage and faster speeds with trusted networks
- Plans include hotspot capability
- Expert customer service via WhatsApp
- Transparent pricing with no roaming fees
- Store presence in major international airports
Sim Local eSIM FAQs
What does a Sim Local eSIM plan include?
Data-only plans, unlimited data plans, and local plans with calls & texts. Plans available for 7, 10, 15, 30, 60, or 90 days.
How much does it cost?
Prices vary by destination and data amount, with affordable options for every type of traveller.
Does an eSIM come with a number?
Some local eSIMs include a phone number for calls and texts. Check your plan’s details before purchase.
Which devices are compatible?
Most newer iOS and Android devices support eSIM. See our compatibility guide:
compatible handsets
Can I use my SIM card at the same time?
Yes. Most devices support dual SIM, so you can keep your primary number active while using a Sim Local eSIM.
Popular eSIM Destinations
- United States
- United Kingdom
- Europe Regional Plans
- Spain
- France
- Australia
- Japan
- Turkey
- Canada
- Thailand
- UAE
Learn More
🌐 Website
📖 Blog
📍 Store Locations
🔒 Privacy Policy
📜 Terms & Conditions
Join the Sim Local community!
Follow @simlocal on Instagram or simlocal_esim on TikTok!
Contact info
Sim Local Head Office 7th Floor, RSA House, Dundrum, D16 FC92, Dublin, Ireland
- WhatsApp: +1 (555) 700‑4252
- customerqueries@simlocal.com
- simlocal.com
Breach of guidelines
Good data but so many spam calls
The data coverage had been really good. However, I have had spam calls almost every day.
7 March 2026
Reply from Sim Local
Hi, thanks for your feedback—we’re glad to hear the data coverage has been good, but we’re sorry about the spam calls, that’s definitely frustrating.
We’ve sent you an email to better understand the situation and help look into this further. We appreciate your support and will do our best to assist.
Once connected Sim Local was fantastic
Once connected Sim Local was fantastic, no issues at all.
Unfortunately, the initial connection wasn't quite so straight forward and it took a lot of trial and error to locate the correct "permission" on our phones.
7 March 2026
Reply from Sim Local
Hello Marama,
Thank you for your feedback!
We’re delighted to hear that once connected, everything worked perfectly and you had a great experience with the service.
We’re sorry, however, that the initial setup wasn’t as straightforward as it should have been. We understand how frustrating it can be to go through trial and error, and we truly appreciate you bringing this to our attention. Your feedback helps us improve our instructions and make the process smoother for future customers.
I had a service 13 out of 14 days in…
I had a service 13 out of 14 days in Caribbean only one thing was that I couldn’t see how much data I had left even though I bought the sim onthe app
I did a live chat and they said I had to send email and they would send how much I had but never received it
6 March 2026
Reply from Sim Local
Hi there,
Thank you for taking the time to share your experience with us.
We’re glad to hear that you had reliable service for most of your trip in the Caribbean. However, we’re truly sorry for the inconvenience caused by not being able to track your remaining data and for the lack of follow-up after your request. We understand how important it is to have clear and timely information while traveling.
Your feedback is very valuable, and we will use it to improve both our data tracking options and our communication processes. In the meantime, please feel free to reach out to us again, and we’ll make sure to provide you with the information you need as quickly as possible.
Worked great
Worked great. Istructions were a bit unclear, but a sim local person was at our destination airport and helped us activate out esims.
3 March 2026
Reply from Sim Local
Hi Dana,
We’re glad to hear that everything worked great in the end and that you were able to get connected successfully. It’s also wonderful to know that the support you received at the airport made the activation process smoother.
We appreciate your note about the instructions and will certainly take it into account as we continue improving our setup guidance. If you ever need assistance in the future, please don’t hesitate to reach out—we’re always here to help!
Reply from Sim Local
Hello,
Thank you so much for your kind feedback!
We’re delighted to hear that your experience was “just perfect” and that you found the process easy and fast—that’s exactly what we aim to deliver.
We truly appreciate your support and look forward to assisting you again in the future!
Reply from Sim Local
Hi, we’re really sorry to hear that the network didn’t work as expected. That’s definitely not the experience we want for our customers.
We’ve sent you an email so we can better understand what happened with your eSIM and look into this for you as quickly as possible. We appreciate your help and hope to resolve this soon.
Worked fantastically in Australia
Worked fantastically in Australia.
I had a problem, as my nephew had set my phone up wrongly, but a WhatsApp chat got it sorted. They responded immediately, were friendly and very patient with a 78 year old who had to be talked through every stage.
Already recommended them to my brother.
9 March 2026
Reply from Sim Local
Hello,
Thank you so much for your wonderful feedback!
We’re delighted to hear that everything worked fantastically for you in Australia. It’s also great to know that our support team was able to quickly resolve the setup issue and guide you through each step with patience and care—that’s exactly the experience we strive to provide for all our customers.
We truly appreciate your kind words and your recommendation to your brother; it means a lot to us. If you ever need any assistance in the future, please don’t hesitate to reach out—we’re always here to help!
Reply from Sim Local
Thank you for your feedback! 😊
We’re really glad to hear the eSIM was useful during your trip and helped you avoid roaming charges.
We also appreciate your comment about the activation process—this is valuable feedback, and we’ll work on making our instructions clearer. Thanks again for sharing!
Useful eSim
Really useful to have on my phone overseas so I didn’t need to think about roaming charges etc when on holiday.
I did find it a little confusing about to when activate the e-sim and think clearer instructions would be useful.
10 March 2026
Reply from Sim Local
Thank you for your feedback! 😊
We’re really glad to hear the eSIM was useful during your trip and helped you avoid roaming charges.
We also appreciate your comment about the activation process—this is valuable feedback, and we’ll work on making our instructions clearer. Thanks again for sharing!
Reply from Sim Local
Thank you for your lovely feedback! 😊
We’re so glad to hear you found the process easy and quick, and that our team was friendly and helpful. We appreciate your support!
Reply from Sim Local
Thank you for your kind words! 😊
We’re delighted to hear you had a fast and positive experience with our customer service. We truly appreciate your support!
Reply from Sim Local
Hello,
Thank you for your feedback. We’re pleased to hear that the internet worked well for you. Your satisfaction is very important to us, and we look forward to assisting you again in the future.
Overall good
Data was great, but had issues in the downtown area where the reception was really bad and I was unable to answer WhatsApp calls as they kept dropping. Otherwise, it was good and for the price.
5 March 2026
Reply from Sim Local
Hello Fransico
We're glad you found the data suitable for the price. We apologize for the downtown connectivity issues and the dropped WhatsApp calls. We appreciate your feedback; it helps us improve our service.
All the data!!
9 March 2026
Reply from Sim Local
Hello,
Thank you for your feedback. We’re delighted to hear you were able to enjoy all the data you needed. Your satisfaction is very important to us, and we look forward to supporting you again in the future.
Very friendly and competent personál at…
Very friendly and competent personál at the sek/help desk.
19 March 2026
Reply from Sim Local
Hello,
We appreciate you taking the time to share your experience. We're so happy to hear that you found the staff at the help desk friendly and competent!
Sim worked seamlessly in Ethiopia
Sim worked seamlessly in Ethiopia, South Africa and Egypt.
Easy to install
8 March 2026
Reply from Sim Local
Hello customer,
We're happy to hear that the sim worked seamlessly across multiple countries! We appreciate your feedback on the easy installation process and your positive experience.
Did not work this time and $35 down…
Did not work this time and $35 down wont be doing it again
5 March 2026
Reply from Sim Local
Hello Paula
We’re sorry to hear about your experience.
Please note that US SIMs often require registration before they can be used, which may affect activation if not completed.
We’ve also sent you an email to better understand what may have gone wrong and to assist you further. We’d really appreciate the chance to help resolve this for you.
Reply from Sim Local
Hello,
We're glad you were satisfied with our service for both phones! Thank you for your positive feedback and for taking the time to share.
Great eSIM for travelling
Quick and easy to setup, works great, customer service is fabulous, and there are many plans available at an unbeatable price !
8 March 2026
Reply from Sim Local
Hello Jerome,
We're happy to hear that the setup was quick and easy, and that you find our plans to be at an unbeatable price. It's great to know that you had a fabulous experience with our customer service. Thanks for your positive feedback!
Reply from Sim Local
Hello,
Thank you for your kind feedback. We’re very pleased to hear you had a great experience with our service. Your support is truly appreciated, and we look forward to assisting you again in the future.
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