SilverSingles Reviews 790

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, finding it difficult to navigate, with confusing icons and issues accessing certain features. Customers also reported problems with the user experience, noting that the new system was restrictive and made it impossible to like photos or keep favorite profiles. The subscription model was a major point of contention, with users feeling misled by advertisements and experiencing unexpected auto-renewals without notice. Reviewers frequently encountered non-existent or unhelpful customer service, with long response times and difficulty reaching support. Some people also felt that the site's functionality was poor, with limited search options and inappropriate matches. Conversely, a small portion of people found the customer service to be fast and complete, and a few others enjoyed being on the site and found it easy to use.

What people talk about most

Website

Users describe negative interactions with the website. Many reviewers found the site to be a total scam, with... See more

User experience

Clients share negative opinions on user experience, consistently reporting that the platform is not as easy... See more

Subscription

Reviewers highlight negative aspects of subscription. Many customers express frustration with unauthorized... See more

Response time

People report negative experiences with response times. Many customers express frustration over not receiving... See more

Customer service

Reviewers mention negative feedback about customer service, describing it as unhelpful and frustrating. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Since the change of format I’ve noticed that there appears to be a lot more members. Great I thought, however, despite “liking” multiple profiles I’ve had zero responses, which is making me wonder if... See more

Rated 2 out of 5 stars

Site is tedious to get around, and to edit my profile. Most times when returning into site after one day, I’m asked to reset cookie preferences. Site doesn’t show if someone already liked me when g... See more

Rated 2 out of 5 stars

So many profiles are bogus. Targeting my specific emotional weaknesses. U don’t seem interested in solving problem because every time I go to report a suspicious profile the app won’t send my report.... See more

Rated 2 out of 5 stars

Silver Singles isn't worth it. The biggest problem is that they ignore the distance preference. I delete scores of profiles from intolerable distances. Complaining does nothing. They never answered,... See more


Company details

  1. Dating Service

Written by the company

Rediscover the romance you deserve on SilverSingles – the secure dating site for 50+ singles who know what they want. Set your preferences to find more meaningful connections today.


Contact info

1.8

Poor

TrustScore 2 out of 5

790 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

App is $60 a month - WON’T WORK FREE

This app cost $60 a month. There is absolutely no way to use it for free. You cannot send messages or likes at all. Do not waste your time unless you want to spend your money for something you can get for free with many other apps.

9 February 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

Thank you for your feedback! Some features are only available after payment, which helps us continue improving the app. We assure you that these features provide great value and enhance your overall experience.

Rated 1 out of 5 stars

SILVERSINGLES IS A PATHETIC JOKE!

SilverSingles is a pathetic joke and the WORST dating site I have ever used. It's sad. I live in Oshawa, ON and set my preferences to matches within 40 miles, yet 80% of the "matches" I get are in the US, 300-400 miles away. Any messages I do send are RARELY ever read, which tells me that most of the profiles on the site are fake or inactive. The only two people I have communicated with in my 4 months on the site were both SCAMMERS, LOL. What a joke! Worst dating site ever. Stay away. You will die old and alone before you ever meet anyone on this fake, scammer filled ripoff site.

9 February 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear about your experience with our app! If you suspect any profiles are fake, please report them immediately so we can investigate and take appropriate action. It looks like you might need to tweak your search criteria to find better matches that suit your preferences. If you need any help with this, please contact our customer care team, and they'll be happy to assist you. Thank you!

Rated 2 out of 5 stars

I'm looking for single ladies

I'm looking for single ladies

8 February 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

Thank you for your feedback! Our Help pages provide detailed information on all our features and how to connect with other matches. We recommend checking them out if you haven't already. If you still have questions or need further assistance, please feel free to contact our team!

Rated 1 out of 5 stars

Request for Refund and Account…


Request for Refund and Account Reinstatement

Dear Siliversingles.com,

I am writing to express my frustration and disappointment with your service. This is my first time using your dating site, and I made a payment for a 3-month subscription on January 30th. However, my account was unexpectedly blocked on February 4th without any clear explanation. I have not engaged in any inappropriate activity or violated any terms of service.

I am requesting a full refund for my subscription, as I believe I am being treated unfairly. I paid for a three-month plan and should be able to access the service I paid for. If this issue is not resolved promptly,

I will have no choice but to report your company for unethical business practices.

I kindly ask for your immediate attention to this matter and a resolution as soon as possible.

Thank you for your understanding.
my user name;mavenjemison

4 February 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear this! Please reach out to our customer care team via our contact form available on any of our Help pages so we can check your account and assist you further. Thank you!

Rated 2 out of 5 stars

Wasn't happy with this site

Wasn't happy with this site. Did meet up with one person who was real but there are a lot of scammers. I believe SilverSingles also scam people when your membership is running out. Had several nice sounding/looking guys message me within a few days of finishing subscription, but then they dropped off and deleted their profiles. Very suss! I will never join again.

30 October 2024
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear this! If you were notified about an interaction that you then couldn't find, it is likely because the user deactivated their profile or our team removed it due to suspicious activity. If you have any further concerns, please contact our team, and they will assist you. Thank you!

Rated 1 out of 5 stars

Most of the matches are farther than…

Most of the matches are farther than the 50 mile minimum range. Many of the matches are fraudulent, as if they are being used as fillers to meet customer quantity expectations. Silversingles claims to “actively remove fake profiles for you safety”. There process is not very thorough because at least 50% of my matches were fake. I asked for a refund and was refused. My experience is not uncommon according to reviews.

30 December 2024
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear about your experience with our app! Profiles on our platform are created by individuals seeking long-term relationships. Our team actively removes fake profiles to ensure user safety. If you encounter any, please report them to us. To find more singles near you, review and adjust your search criteria. For further assistance, contact our customer support team. Thank you!

Rated 1 out of 5 stars

I do not recommend

Silver singles is such a disappointment. I would never recommend them. You can put in parameters of no more than 50 miles from your location, but you keep getting recommendations that are 150 200 miles away. I addressed this with them and got nowhere Again, I would not recommend using this site

28 January 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear you're having trouble with our app. Please do also visit our Help pages for guidance on adjusting your search settings. If you've already tried this and still need assistance, don't hesitate to reach out to our customer care team again. Thank you!

Rated 1 out of 5 stars

Automatic renewal is a scam!

I was automatically renewed without my consent. I then cancelled within the "three-day" refund period. And because they are in a different time zone, they said I cancelled within 4 days without considering the time zone difference. Now I am stuck with a service I don't want to use, and can't get a refund, even though I haven't used the service in months. They "fake" get you to sign up for a premium account by having people "smile" at you -and you have to log on to see who they are and it's not even a real account.

13 January 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear about your experience! If you were notified about an interaction that you couldn't find, it might be because the user deactivated their profile or it was removed due to suspicious activity. For more questions or any other concerns, please contact our customer care team. Thank you!

Rated 1 out of 5 stars

Silver Singles is just another bag of…

Silver Singles is just another bag of crap dating site. There is no one there and it's provides a zero, zero service. Do not bother feeding your hard earned money into this useless company. It has very deep care about its profits and needs to go bankrupt and dissappear back into the Dumpster where it's founders came from.

13 January 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We are truly sorry to hear that your experience with SilverSingles did not meet your expectations. Providing a valuable and meaningful service to our members is our top priority. If there are specific issues or concerns you faced, we would appreciate the opportunity to address them and improve our service. Please feel free to reach out to our customer care team once again so we can better understand your situation and work towards a resolution. Thank you!

Rated 1 out of 5 stars

Scammers, grifters, and fake

Silversingles appears to have many fake profiles. I received multiple profile matches using the same profile pictures but with different names. Most of the matches I received were from people out of range for me. One match posted pictures of himself wearing a speedo type bathing suit. It was obscene. I thought they screened the pictures and profiles. I don't feel safe using the app. Very disturbing. Definitely feels like a huge scam.

10 January 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We are sorry to hear about your experience. If you suspect any profile to be fake or find any inappropriate content, please report it immediately so we can investigate and take prompt action. We recommend adjusting your search criteria to find more matches near you. Should you have any questions, please do not hesitate to contact our customer care team. Thank you!

Rated 1 out of 5 stars

Silver Singles is all for money

Silver Singles is all for money. Yea you can look at some pics and send a smile for free. You can’t look at who likes you unless you pay. So unless you pay it’s useless. If you try to give another option to contact you they reject you.

7 January 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

Thank you for your feedback! To make your experience even better, we offer some exciting features that are available exclusively through a paid subscription. This helps us continue improving the app for you!

Rated 1 out of 5 stars

Scam

I received several messages from people without pictures.
I paid for subscription and profiles disappeared

5 January 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear about your experience with our app. If you received a notification about an interaction that you can't find, it might be because the user deactivated their profile or our team removed it due to suspicious activity. We value your feedback and would love to hear any suggestions you have for improving our features. Please feel free to contact our customer care team. Thank you!

Rated 2 out of 5 stars

Not sure about this site

I would like to let people know that this site has many scammers that have somehow gotten into their site. I did not meet one person because each time I began a two-way conversation with someone who messaged me, I got an email from SilverSingles that this person is not on the site and not to interact at all. I feel I wasted my money and time. I joined another popular dating site and it is so much better. More professional and I haven't had one scamming incident. I've met several nice guys. Just be careful if you really want to join SilverSingles.
FYI, the answer they just gave me after this review is the same one that they send most people. Their "customer service" is an email service that sends the exact same responses also. It's not a reliable dating service and they really just don't care.

29 November 2024
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear about your experience! We have a dedicated team working to remove fake profiles, so your help is crucial. If you encounter any fake accounts, please report them immediately. Your feedback is invaluable as we strive to improve our features and user experience. If you have any suggestions on how we can enhance our app, please reach out to our customer care team. Thank you!

Rated 3 out of 5 stars

The app or website don’t make sense to me.

I am a new member and I’m really having a difficult time figuring out how things work. I’ll get a notification that someone did something, but when I look at the app or the website, I don’t see anything new. I paid for a membership so I would be able to message because otherwise it seems pointless. I’m not sure why I’m seeing People in my feedfrom out of state either. I guess I’ll figure it out in time.

1 January 2025
Unprompted review
Rated 1 out of 5 stars

SilverSingles online dating

I've been using SS online dating for about two months now. So far I was contacted by two "candidates" and both were scammers. According to SS member agreement they do not do background check or verify if the person is actually real one. That's kind of sad. If you charge for your services can you at least do basic verification of the person? You do review and approve or reject members pictures and descriptions of themselves. If I know someone's phone number I can find out owners information. You should at least be able to do that.

11 December 2024
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear about your experience. If you suspect any profile to be fake, please report it immediately so we can investigate and take appropriate action. If you have any suggestions on how we can improve our features, please don't hesitate to contact our customer care team. Thank you!

Rated 1 out of 5 stars

Chock full of fake accounts

Chock full of fake accounts and scammers. Good luck trying to find a real person. Total waste of $150. Never again.

1 January 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We are sorry to hear this! Our team is committed to removing fake profiles and ensuring the safety of our users. If you encounter any fake accounts or receive suspicious messages, please report them to us immediately so we can take immediate action. Thank you!

Rated 2 out of 5 stars

Disappointing and full of scammers

I took out a premium membership for one year which thankfully ended in December 2024. To say my experience was disappointing is generous. I met 5 men in total and none were a suitable match. I live south of Sydney and most of my matches were from Melbourne. The site is full of scammers and I was approached by 22 in total. I was notified and the scammers were removed. Administration introduced added security towards the end of my membership and hopefully this will be effective. I do not recommend this site. It does not represent good value for money and was expensive so please look elsewhere.

1 January 2024
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear about your experience. To find more singles near you, please double-check your search criteria to ensure they are accurate. Our dedicated team is actively working to remove fake profiles, so any information you can provide would be very helpful. We also regularly review our pricing to ensure fairness and offer occasional discounts and seasonal promotions on memberships. If you have any suggestions on how we can improve our features, please don't hesitate to contact our customer care team. Thank you!

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