SilverSingles Reviews 790

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, finding it difficult to navigate, with confusing icons and issues accessing certain features. Customers also reported problems with the user experience, noting that the new system was restrictive and made it impossible to like photos or keep favorite profiles. The subscription model was a major point of contention, with users feeling misled by advertisements and experiencing unexpected auto-renewals without notice. Reviewers frequently encountered non-existent or unhelpful customer service, with long response times and difficulty reaching support. Some people also felt that the site's functionality was poor, with limited search options and inappropriate matches. Conversely, a small portion of people found the customer service to be fast and complete, and a few others enjoyed being on the site and found it easy to use.

What people talk about most

Website

Users describe negative interactions with the website. Many reviewers found the site to be a total scam, with... See more

User experience

Clients share negative opinions on user experience, consistently reporting that the platform is not as easy... See more

Subscription

Reviewers highlight negative aspects of subscription. Many customers express frustration with unauthorized... See more

Response time

People report negative experiences with response times. Many customers express frustration over not receiving... See more

Customer service

Reviewers mention negative feedback about customer service, describing it as unhelpful and frustrating. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Since the change of format I’ve noticed that there appears to be a lot more members. Great I thought, however, despite “liking” multiple profiles I’ve had zero responses, which is making me wonder if... See more

Rated 2 out of 5 stars

Site is tedious to get around, and to edit my profile. Most times when returning into site after one day, I’m asked to reset cookie preferences. Site doesn’t show if someone already liked me when g... See more

Rated 2 out of 5 stars

So many profiles are bogus. Targeting my specific emotional weaknesses. U don’t seem interested in solving problem because every time I go to report a suspicious profile the app won’t send my report.... See more

Rated 2 out of 5 stars

Silver Singles isn't worth it. The biggest problem is that they ignore the distance preference. I delete scores of profiles from intolerable distances. Complaining does nothing. They never answered,... See more


Company details

  1. Dating Service

Written by the company

Rediscover the romance you deserve on SilverSingles – the secure dating site for 50+ singles who know what they want. Set your preferences to find more meaningful connections today.


Contact info

1.8

Poor

TrustScore 2 out of 5

790 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

It took over 2 days for my photos to…

It took over 2 days for my photos to load. The women on here are really not interested. I get very little traffic, I guess it's me. Most are too far away, and unwilling to change their life at all. They are looking for a man to fit their exact specs, and blow you off when you don't. Not happy at all.

15 March 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear this. It seems like we might need to adjust some of your search criteria to better match your preferences. If you need any assistance with this, please reach out to our customer care team. We're here to help enhance your experience with us!

Rated 1 out of 5 stars

Silver Singles, Scammer Shopping Center

Silver Singles is a place where scammers ‘shop’ for those they think are most likely to bite. It’s a complete waste of your time and money. Honestly I think the most professional scammers operate under the guise of looking for a partner. Stay away.

15 March 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're very sorry to hear this. Our dedicated team is actively working to remove fake profiles and ensure user safety. If you encounter any fake accounts, please report them immediately. Thank you!

Rated 1 out of 5 stars

Every person that messaged me was a…

Every person that messaged me was a scam. I think this whole website is a scan.
Terrible people.

18 February 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We are very sorry to hear this. Our dedicated team is actively working to remove fake profiles and ensure the safety of our users. If you encounter any suspicious accounts or messages, please report them to us immediately so we can take swift action. Thank you!

Rated 3 out of 5 stars

Everything was fine until I paid for…

Everything was fine until I paid for the upgrade. Then it went kerplop. Cancelled and back to free. Can't message anymore. Had good clients. Maybe I'll try again in the future. Just an experiment currently. They are fair if any issues so a good company.

8 March 2025
Unprompted review
Rated 4 out of 5 stars

Silver Singles is VERY conscientious…

Silver Singles is VERY conscientious about 'policing' their site for fraud--dedicated to safety, and notify those who have been contacted by suspicious listings to be careful, stop communications with the person under investigation, and change passwords.

BUT their matching logarithm has flaws--I get referred 'matches' from inappropriate persons--who have hardly completed anything in their profile. I suspect it looks for conflicts, and since it finds none (with nearly no information supplied by the 'client' they get a high 88-90+ percent match) which is inappropriate.

Client service res[ponds quickly to questions, concerns./

6 March 2025
Unprompted review
Rated 1 out of 5 stars

Worst dating site I have used in my…

Worst dating site I have used in my whole life. The fee is very high. 95% people on the site are either scammers or live out of state.

4 March 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

Thank you for your feedback. We review our pricing regularly and offer occasional discounts and promotions. For fake profiles, please report it immediately so we can look into it and take appropriate action. We recommend tweaking your search criteria for matches near you. If you have any questions, feel free to reach out to our customer care team.

Rated 1 out of 5 stars

1st there website is convoluted

1st there website is convoluted, you cant view the webpage NO scroll bar, obviously cryptic for a reason, useless date site, fake profiles or people pretending to view me? Nobody can respond unless they pay? Why would I pay for something useless. Very phony on how they respond< 1 email says one thing then I got another clumsy email from there german office? PLUS, even more outrageous trying to log in for 2 days and all you get is there machine code, there con artists, flim flam company, I cancelled and got a refund, but not allowed to delete my account? Also very deceptive to use my inactive profile, cancelled account?!#

27 February 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear that you feel this way about our website! We'd love to learn more so we can enhance our features and user experience. Please contact our customer care team, and we'll take your feedback on board. Thank you!

Rated 1 out of 5 stars

The person who I speak was a spam. He send me picture of some one , his name in the silver was keep me and he say his real name is Vincent Lukas but I know is spam.

I would like reopen my side for free because I pay all ready and I cancel because I do believe in that person and was spam

25 February 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're very sorry to hear this! If you suspect any profiles to be fake, please report them to us, and we'll investigate immediately. We have a dedicated team focused on removing fake profiles, so your information is invaluable. For online dating tips, please check out our Help pages. If you've already tried this without success, contact our customer care team for further assistance. Thank you!

Rated 1 out of 5 stars

One star is overly generous

One star is overly generous. Do not sign up to this app. FAKE profiles and no one logged in. Nearly £170 gone from mu bank account for nothing . Stay away.

11 February 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're very sorry to hear this! Our team is actively working to remove fake profiles and ensure user safety. If you encounter any fake accounts or suspicious messages, please report them immediately. Some members keep their profiles active with sporadic logins. Our customer care team can help you adjust your search criteria to suggest different matches. Thank you!

Rated 1 out of 5 stars

Silver Singles is an absolute scam

I have used dating sites in the past. This is by far the worst. 90% of everyone on here is a scammer. And if you try to contact customer serivce, they want to "supposedly" charge you a dollar just to get your credit card info

25 February 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear about your experience! Please note that the contact information found on external websites are not associated with our company. However, you can reach us using the contact form available on any of our Help pages. We have a dedicated team working to remove fake profiles and prioritize our users' safety. If you come across any fake accounts, please report them to us immediately. Thank you!

Rated 1 out of 5 stars

Don't deal with these thieves

Don't deal with these thieves, scammers. They will cancel paid subscription as it deem fit to them without any notification.
They will also stop sending people's details (suitable match) to you long before your subscription expires, and they will freeze all actions on a paid subscription just to get more money from you, and you cannot contact them. Hopeless, time and money wasting website. Can't access the database even with paid subscription. They try to control your life after taking the money. Unbelievable ! Pathetic and scammers.

18 February 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear about the issues you're facing with our app! To better understand and resolve the problem with your subscription, please reach out to us via the contact form available on any of our Help pages. We're here to help you out. Thank you!

Rated 1 out of 5 stars

Four out of four men were scammers

I chose this website because they supposedly "verify" each member. I didn't know that the verification could take place months after I started communicating with a person (I felt red flags with one in December and cut off contact - I got an email in February that he he might be a security risk and not to contact him until they completed their verification process). I interacted with four men and all four were scammers.

4 February 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear this! Our team is dedicated to removing fake profiles and ensuring your safety. If you encounter any fake accounts, please report them immediately. For any further questions, feel free to reach out to our team. Thank you!

Rated 1 out of 5 stars

This site is so bad!!!

This site is so bad! Nothing but scammers! I have basically had zero dates and at least 30 scammers!

Do not waste your money

15 February 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear about your experience! If you suspect a profile is fake, please report it immediately so we can take action. Try adjusting your search criteria for better matches. If you have any questions, feel free to reach out to our team. Thank you!

Rated 1 out of 5 stars

DO NOT CONSIDER using this site

Wow! Where to begin, I don’t know. I highly suggest nobody gets on this website. I would say 95% of the profiles are fraudulent. And they do not have a customer service phone number for you to call and talk to anyone or report the scams. They also have it set up on the website that sure you can contact them to use certain contact forms, but it leads you nowhere. In other words, It’s very difficult to get a hold of them in Germany where they are located, they send you down a rabbit hole so ultimately you are left hanging. They are not at all interested in hearing about complaints. They just want your money Thats it. Again, I do not recommend anyone use this site.

14 February 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear this! Our team is dedicated to removing fake profiles and ensuring your safety. If you encounter any fake accounts, please report them immediately. Visit our 'Contact Us' page, fill out the form with your details and issue, and click 'Send'. We assure you our customer care team will respond at the earliest possible time. Thank you!

Rated 1 out of 5 stars

Few matches and refund refused within cooling off period

There are very few matches within 50 miles of where I live and that includes London! I do not like that I cannot search myself and am reliant on the few (unsuitable) matches they send through each day. I asked for a refund within 24 hours of joining to be told that I could not have one as I paid with Apple Pay. Apple Pay also tell me I cannot have one. However, the terms and conditions clearly state there is a 14 day cooling off period. This is not ok. Please honour your own terms and conditions and provide a refund

13 February 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

Thank you for sharing your detailed feedback! We value our users' input as it helps us improve our features. To see more singles preferable near you, please double-check your search criteria to ensure they are accurate. If you need any assistance, feel free to contact our customer care team.

Rated 1 out of 5 stars

lies

I just got off SS....although they responded well, they didn't fix the following....profiles with no pics, people way outside the 50 mile range, AND when I asked for my profiles to be "refreshed", they refused. They can do it by re-enrolling me as a member because I'm sure many of you wanted to hold off deleting a person until it was okay but they didn't help and the number of potential members dwindled UNTIL I canceled my membership and now, I can't believe how many new faces I see to lure me into another membership.
This site is horrible and I complained to them and they would act nice but do NOTHING.
I don't recommend them at all!!!

1 February 2025
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear about your experience, but we encourage you not to give up on finding your ideal partner! It seems like adjusting some of your search criteria might help us suggest more matches for you. If you need any assistance with this, please reach out to our customer care team again and we'll be happy to help you out. Thank you!

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