SilverDoor Reviews 

Great communication and seamless arrangements

I initially reached out to SilverDoor because I’m honestly not a big fan of Airbnb, mainly due to my perceived uncertainties and mixed feedback. After reading several positive reviews, I decided to contact SilverDoor as they specialize in serviced apartments, which felt much more suitable for a longer stay as tourists.

From the very beginning, the experience was excellent. Michael, their Key Account Manager, was incredibly helpful throughout the entire process. He assisted us from booking all the way through our stay, addressing any issues that came up promptly and professionally. Even after our stay, he continued to support us when we needed some important paperwork, which we truly appreciated.

Overall, I can confidently vouch for SilverDoor’s legitimacy and their strong customer service. We started coordinating with Michael as early as early September and stayed in Valencia, Spain from October to November 2025, and the experience was smooth, reassuring, and well-managed from start to finish. I would definitely recommend them to anyone looking for a reliable serviced apartment provider.

Victoria Saunders assisted me through finding an apartment in Singapore and I cannot say enough good things about the service I experienced. Victoria was able to find exactly what I needed given my budget/time constraints and needs for the stay and made the entire process extremely easy for me. I would (and have) recommend booking through SilverDoor and will definitely use this service again if needed in the future!

Shane Soh (Singapore) was incredibly responsive, professional and accommodating to my requirements for a trip to Sydney. He presented multiple options at a reasonable rate and the accommodation was perfect. Will certainly use him again.

Ollie Crisp assisted me with my booking and surpassed all expectations. He was prompt, efficient and ensured that all my requirements and concerns were adequately addressed. Thank you Ollie!

We were offered lots of choices based on our criteria
The cost involved is always important and Jayne Parry obtained the right price for us
Our contact emails were always answered promptly despite the time difference

Mr. Ollie Crisp of SilverDoor did an excellent job finding me an apartment rental for my four (4) month visit to the Beckenham area of London. Ollie was efficient and knowledgeable of the area, and presented me with a timely well written rental agreement. I would not hesitate to work with him again.

Lauren was fantastic -guided me through the whole process of finding, booking and paying for a long term apartment. I was recommended SilverDoor by a friend and they did not disappoint!

Responsive and found me a suitable place at competitive price.

Excellent service from James! He was so efficient - very quick to respond and totally in tune with our requirements for a London apartment. His recommendations were spot on and the whole process was made seamless. An absolute pleasure to work with - thank you James!

Joey was excellent, very efficient. We were last minute booking an apartment in London and wanted a particular location, Joey got us exactly what we needed and came back very quickly. Delightful service. Thank you again Joey.

James Turner provided excellent customer service — he was attentive, professional, and ensured everything was handled smoothly.

Taj is the best! Was incredibly helpful to land me a last minute booking at a great rate!

I have found SilverDoor to be really helpful in my relocation to Auckland in securing initial accommodation. From submitting the enquiry and being presented with options to suit my budget and preferences. Special mention goes to Shane, who has gone above and beyond in providing various options to consider. It is much appreciated.

everythime i choose silverdoor for the extreme quality of the service,
thankyou Soh.

SilverDoor is my go-to company whenever looking for temporary accommodation in London. It's always a pleasure to work with Michele. Quick to respond and very helpful whenever I have a query or a question, he always understands what I'm looking for and how best to help me find it.

We had a great experience with SilverDoor when looking for an apartment in Utrecht. We couldn’t get to the city ourselves, but Max and the team found us a number of excellent options. At every stage there were swift, diligent and an absolute pleasure to deal with. We would definitely use SilverDoor again.

It was a pleasure working with Rhianna from the start of the booking process until completion. She provided a good mix of apartment options which fitted my clients requirements and responded in a timely manner. I look forward to working with Rhianna again.

Rhianna was VERY helpful in getting me set up in Windsor. Coming from the US, I had no idea what the flat would look like. We had many questions and she answered them all.

We arrived last week and love our place and location. Very trusted company. Thanks, Rhianna!

It was very helpful as it offered just the right number of options and included information on travel time to the office, rates and CO2e, etc.

Leah Wilson was supper quick with the respnses