I had concerns and difficulties with customer service. I returned my product as per instructions received from SilkSilky and it was returned, marked "Vacant". When I expressed my concern, SilkS... See more
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See what reviewers are saying
Their website recommended a small for me and I needed a medium. I placed one order and they shipped ot out in two shipments. I returned th first order not realize it and they are making me pay for th... See more
hi - very pleased with my delivery and quality of my leopard chemise. the box was pretty and sensibly packaged so it fitted through the letterbox. the only problem was on my order tracking it said at... See more
Silky Silk have refused to respond to my numerous emails re a return of a purchased item. Via their website they directed me to their associated tech company when I needed to return an item. The tech... See more
Avoid at all costs!
Avoid at all costs! This company does not answer queries and has no address for returns. I bought a pair of pyjamas for my husband. They did not fit and were of poor quality. You are given a services email to require a refund and return address (their website claims queries will be answered within 24hrs). Not only do they not answer but on sending a 2nd and 3rd email to the same address, I've now received a "Postmast undeliverable".
Scam
Scam! Avoid at all cost guys. They use false courier 17track. They give you false tracking numbers and delay you in hope of stealing your money. Start your claim against them now.
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