Signomatic.com Reviews 706

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The website was easy to use. After placing the order, I was quite skeptical that the product was being shipped from overseas to New York, however, to my astonishment no sooner had I placed the order,... See more

Rated 5 out of 5 stars

Signomatic has been consistent in producing high quality signage for me for many years. The website design page is easy to navigate and the speed of production and delivery is fantastic. Thank you!

Rated 3 out of 5 stars

The product was nice. I ordered it according to the business day/weekend shipping policy and paid extra for expedited shipping and still did not receive my product in time and when I emailed them to... See more

Company replied

Rated 5 out of 5 stars

Excellent all round experience with Signomatic. Had 24 plastic signs made for horse stable doors. Signs were exactly what I expected. Design process via the website was quick and easy. Shipping fr... See more

Company details

  1. Home & Garden

Information provided by various external sources

Design your own sign in 2 minutes! Easy to order, quick delivery, Low prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

706 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Helped resolve issues

I did not received my labels after more than a month. But once I reached out, they sent a new shipment that I received within 7 days. Helpful customer service that made the reordering easy.

15 February 2023
Signomatic.com logo

Reply from Signomatic.com

Hi Austin,

Thanks for taking the time to leave us a review.

We are sorry your order has not yet arrived- that should obviously not be the case!

The good news is that our guarantee means we can simply remake and resend the order, free of charge.

We have contacted you via email to start our reclaim process. We look forward to hearing from you soon!

Sincerely,
Jennifer @Signomatic

Rated 1 out of 5 stars

It took about 4 weeks to get my sign…

It took about 4 weeks to get my sign and when I recieved the sign the picture I sent was real blurry..it looks terrible and I still haven't hung ny sign out of embarrassment

10 February 2023
Signomatic.com logo

Reply from Signomatic.com

Hi Angelica,

First, thank you for taking the time to review us on Trustpilot. Customer feedback is a great way for us to learn from mistakes and improve our services.

We are very sorry to hear that you had such a negative experience ordering from us. It should obviously not be the case that you are left with a sign you are not satisfied with.

After looking at your order's history, we would love to connect with you to discuss what we can do to resolve this for you. Please be on the lookout for an email from our Customer Service team and we can go from there.

Thanks again and we look forward to being in touch soon.

Sincerely,
Jennifer @Signomatic

Rated 5 out of 5 stars

Customizable signs

I was searching the internet for a long while, trying to find a way to create a customized wooden sign. Thank God, I finally found Signomatic. With the variety and flexibility of their tools, I was able to quickly and easily create the wooden sign I envisioned.

27 January 2023
Rated 3 out of 5 stars

Cheap material

4 October 2022
Signomatic.com logo

Reply from Signomatic.com

Hi Derek,

Thank you for taking the time to review us on Trustpilot. We are sorry to hear that you are dissatisfied with the quality of the product you received.

We will reach out to you via email to discuss how your particular situation may be addressed. Looking forward to connecting soon!

Sincerely,
Jennifer @Signomatic

Rated 5 out of 5 stars

Perfection

They done a phenomenal job my stepson, girlfriend, and I are overwhelmed by the perfection of the sign I ordered it matches perfectly.

25 August 2022
Rated 5 out of 5 stars

House Name Sign

I found that the type of product Signomatic offered was exactly what I was looking for and their website was easy to use compared to other manufacturers. The product turned out great, exactly as I wanted. This part of the service was great. The only downside was the website showed they had a facility here in USA (Louisiana I think, close to my residence in Florida) and that prompted me to use them. After completion of my order, I discovered that sign would be coming from Gothenburg in Sweden, this I did not want. The sign arrived promptly but with some minor damage, which visitors spot immediately. The long journey with possible more likelihood of damage is exactly what happened. I did not bother to return the sign as a second sign damage was highly likely. This was really more so disappointing as the product would have been perfect!!!!! Huw

18 August 2022
Rated 4 out of 5 stars

Beautiful Product

Both orders came in today and look really nice. Thanks again for your help. I apologize for acting like a privileged American, that is not like me at all.

Great Work!

4 August 2022
Signomatic.com logo

Reply from Signomatic.com

Hello Gayle,

Thank you for taking the time to review us on Trustpilot, thereby alerting us to an obvious disconnect!

Our customer service team has, in fact, responded to each of your emails, as well as issued a refund for your order. However, your frustration is completely warranted if you have not received any of them.

I will contact you again at the email address your order was placed under. We kindly ask that you check your junk folder, in case that is where our emails are landing.

If you cannot find this latest email in your inbox, please contact us at info@signomatic.com.

Looking forward to being in touch soon.

Sincerely,
Jennifer @Signomatic

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look