Sif Jakobs Jewellery Reviews 

483
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning jewelry designs, stating that the pieces are beautifully crafted and sparkle wonderfully. Consumers are also very happy with the exceptional quality and lovely presentation, noting that items arrive safely in gorgeous packaging. However, some people mentioned frustrating experiences regarding delivery delays and unhelpful courier services that caused considerable inconvenience. Additionally, some reviewers observed that certain items turned out to be much smaller than anticipated or had unexpected sizing inconsistencies. People buying these products as gifts found these unexpected sizing and delivery hiccups rather disappointing.

What people talk about most

Product

Consumers find product to be filled with satisfaction, frequently highlighting the beautiful quality and... See more

Quality

Clients share positive opinions on quality, frequently praising the beautifully crafted jewellery and... See more

Delivery service

Customers had ambiguous experiences with delivery service, as many reviewers praised fast shipping within a... See more

Order

Reviewers mention mixed feedback about order experiences, highlighting both smooth transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really beautiful jewellery that I get many compliments on. I’ve got a few pieces now and all beautifully crafted. I bought two wave rings for stacking, which in the end turned out not to suit, but t... See more

Rated 5 out of 5 stars

First time I ordered from this company. The customer service is first class and very helpful, plus the items I ordered were well made and of great quality . I am sure that the earrings purchased as... See more

Company replied

Rated 5 out of 5 stars

Beautiful ring, great quality and delivered really quickly. So pleased with my purchase and wouldn’t hesitate to buy from this designer again… 🥰🥰🥰

Rated 5 out of 5 stars

Beautiful jewellery and fantastic customer service. I love the ring I purchased and I will be using this company in the future. There was a mix up with delivery and the staff at sif jakobs fixed it in... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...

Sif Jakobs Jewellery

Written by the company

Let Yourself Shine
Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.

Place your order as usual

We take care of the import duties & VAT!

Don't worry about import duties and VAT. Simply place your order as usual and we will take care of the import duties & VAT!

Contact info

4.1

Great

TrustScore 4 out of 5

483 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.1

All reviews

(483)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I received a beautiful piece of jewelry…

I received a beautiful piece of jewelry in a beautiful package. I am very pleased. The only downside is the ordering process itself. It was unclear when the order would arrive, the website says 2-3 business days, but that is not true. This made me nervous because it was a gift for my friend. Everything else is great.

7 January 2025
Rated 1 out of 5 stars

slow delivery and nonexistent customer service

I ordered an item on the 29th and subsequently requested a cancellation the day after as I realised it would not arrive in time. Despite this the order was dispatched on the 7th, 9 days after I placed the order and my cancellation request was ignored, despite contacting their customer service twice and receiving no response

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Jewellery

Fantastic service from Sif Jakobs. I ordered a ring for my wife's birthday, which was delivered in time. The ring itself is stunning and my wife was delighted and impressed with her gift. I would not hesitate to order from this company again.

27 December 2024
Rated 5 out of 5 stars

Great product

Great product, fast delivery.
One thing that could be better is the time window for feedback/making a decision about the product and whether to keep it - five days is way too short.
I was away and unable to consider this for the five days, and ideally I’d exchanged the ring for one size larger, however there was no opportunity to do that by the time I was able to think about the ring.
Thank you!

13 December 2024
Rated 1 out of 5 stars

I would NOT recommend this company

When I received an email from SiF Jewellery asking me ‘how satisfied I was with my purchase’ and asking me to leave a review… I burst out laughing! However the irony soon turned to frustration. Here’s the reason why… I did NOT receive my purchase (a Christmas present for my wife) and although I have made multiple attempts to contact both Sif Jakobs Jewellery and their chosen deliver company DPD, I have not yet had a response or had my purchase delivered. Although it was supposed to be delivered on the 20th Dec, five days before Christmas (I had received an email confirmation telling me this). So my wife was left with nothing to unwrap on Christmas morning, I instead made a last minute dash into London to get her something, both costly and time consuming. Therefore to get an email asking me how satisfied I am with my purchase… is laughable!

19 December 2024
Rated 5 out of 5 stars

Fabulous earrings

Fabulous earrings! Only fly in the ointment was the delivery service provided by Dpd. The parcel was left at the wrong house. Not only that, but left for all to see on a car bonnet. Fortunately the parcel found its way to me as the neighbours are thoroughly decent. I have reported this to Sif Jakobs who acknowledged my concerns.

2 December 2024
Rated 5 out of 5 stars

This was my first order from this…

This was my first order from this company and it all went extremely well. The order arrived very promptly and was very well packaged. I would have no hesitation in order from them again if I see anything else I like.

25 November 2024
Rated 5 out of 5 stars

Fast delivery

Fast delivery. A great sale price. First class packaging and a gorgeous product . I wouldn’t hesitate to purchase more of this brand. Very well made,

20 November 2024
Rated 1 out of 5 stars

Bought a charm and a charm clip

Bought a charm and a charm clip - both totally gorgeous - clipped it firmly onto my bracelet - a few hours later gutted to find that clip had ‘unclipped’ and clip and charm both gone - unable to find them - really gutted😢

18 November 2024
Rated 5 out of 5 stars

So impressed by the quick delivery

So impressed by the quick delivery. My order was dispatched the same day that I placed it, and it arrived the next day. I would definitely buy from here again. Thank you!

15 November 2024

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