Sif Jakobs Jewellery Reviews 592

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, often describing them as beautiful, high-quality, and matching the descriptions on the website. Many appreciate the variety of items available and the appealing packaging. However, some people were dissatisfied with aspects of the delivery service and order fulfillment. Issues included long shipping times, disorganized packaging, missing items like gift wrap or message cards, and orders arriving in multiple boxes. Some customers also reported problems with tracking information not updating, items being out of stock after purchase, or receiving incorrect items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful and high-quality... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the beautiful and high-quality... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers praise fast delivery, with... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised the quick delivery, with orders... See more

Based on these reviews

Rated 3 out of 5 stars

I ordered a gift wrap and a message card along with the products, but they were not included in the delivery. The shipping process also took too long, and the packaging was not done with care — everyt... See more

Company replied

Rated 3 out of 5 stars

Hi! I like your company’ juelry. However, it took 15 days for me to get my order… Also, maybe I didn’t notice while ordering, but I would preffer to receive my order just in one box, instead of three... See more

Rated 5 out of 5 stars

We were on a Tauck river cruise and my partner Nancy loved your jewelry display there,bought some. I made a mental note what she looked and liked. Just celebrated her birthday surprised her with brace... See more


Company details

  1. Jewelry Store

Written by the company

Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...

Sif Jakobs Jewellery

Written by the company

Let Yourself Shine
Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.

Free delivery on all orders within EU

Enjoy free delivery on all orders within EU!

Don't worry about delivery costs. We offer free delivery on all orders within EU.

Contact info

3.7

Average

TrustScore 3.5 out of 5

592 reviews

5-star
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1-star

Replied to 81% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I never got my products by mail,

I never got my products by mail,

10 February 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Jonny, as we mentioned in our previous emails, we’re currently looking into the delivery together with the shipping provider. We’ll get back to you by email later today with an update.
We wish you a good day.
Kind regards,
Emilie from Sif Jakobs.

Rated 3 out of 5 stars

Delivery

Hi! I like your company’ juelry. However, it took 15 days for me to get my order…
Also, maybe I didn’t notice while ordering, but I would preffer to receive my order just in one box, instead of three. Thanks!

15 December 2025
Rated 1 out of 5 stars

I am waiting to receive my order.

I placed an order in the online store and received a message that the order was shipped on December 1st. I can still see that the shipment is still at the origin. How long does it normally take to deliver a package to the carrier? I expected to receive my items in about a week, but the shipment I placed 10 days ago hasn't even been handed over to the carrier! I don't think this is normal.

30 November 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hi Urve, we are sorry about the delay. Please contact us on online@sifjakobs.com then we can look closer into it. Looking forward to hearing from you. We wish you a good day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

My favorite

I am in love with Sif Jakobs creations. I only wear her designs and never take them off.

28 November 2025
Rated 1 out of 5 stars

at your application

at your application, it doesn't update the situation of the item, since i bought it, it gave prepare shipment, I had to go FedEx to see where the item is

27 November 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hi Mahmoud,
The tracking is through FedEx, and you can see all information there. We apologies for the delay. If any questions feel free to contact us at online@sifjakobs.com.
We wish you a good day.
Kind regards,
Emilie from Sif Jakobs.

Rated 1 out of 5 stars

Cancellation of necklace, but still available on website

After ordering a necklace, it was cancelled due to "not in stock". But on that moment, and even after two weeks, the necklace is still available on the website..?

5 November 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Jorien, we are sorry to hear about your experience with your order. We apologize for the incorrect information on the website. Please feel free to contact us at online@sifjakobs.com and we will do everything we can to assist you. We wish you a lovely day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

This was my third order from you and as…

This was my third order from you and as always the earrings are beautifull.

31 October 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Barbara,
Thank you for your review. It is so lovely to read about your joy in our jewelry and your satisfaction. We look forward to assisting you again. Wishing you a great day. Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Beautiful items and good quick service

Beautiful items and a great variety to choose from. Arrived from overseas within 3 days. Looks like fine quality from what I’ve experienced. So I would recommend you give them a try if you haven’t already.

17 September 2025
Rated 4 out of 5 stars
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Ramune,
We’re happy to hear that you’re pleased with the jewelry. Thank you for your review. Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.

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