Bought a Perla ring with pearls. Within a week the pearls let go of the ring. Can happen... What really sucks is the bad customer support. Bad is an understatement, NO customer support. Despite emaili... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m so delighted with my beautiful Sif Jakobs ring, such a great design and extremely well made. The online order process including tracked delivery was easy and efficient and I was kept fully infor... See more
Company replied
Solving a problem: A problem occurred by sending my ordered good. Lisee at Sif Jacobs Customer Service, has solved this problem, getting back to me very quickly with a resolution. I was very impress... See more
Company replied
I first saw Sif Jacobs watches while visiting Denmark and fell in love. I found the website and decided to order. Ordering online was easy and I was emailed immediately. I was extremely pleased with m... See more
Company replied
Company details
Written by the company
Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...
Sif Jakobs Jewellery
Written by the company
- Let Yourself Shine
- Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.
Free delivery on all orders within EU
Enjoy free delivery on all orders within EU!
Don't worry about delivery costs. We offer free delivery on all orders within EU.
Contact info
Mesterlodden 23, 2820, Gentofte, Denmark
- 0045 33 93 77 77
- online@sifjakobs.com
- sifjakobs.com
3.9
Great
604 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I di not receive my last order
I di not receive my last order. I hope I will. SJ is a serious, I do not understand what hapend.
26 November 2023
Reply from Sif Jakobs Jewellery
Hi Andreea,
We understand the concern regarding the delay in receiving your order. We sincerely apologize for any inconvenience caused by the shipping delays during the busy Black Friday and Christmas period.
Have a good day!✨
- Freja
absolutely beautiful
24 November 2023
Reply from Sif Jakobs Jewellery
Hello Maria,
Thank you for taking the time to share your positive experience with us on Trustpilot.
Have a beautiful day!
- Freja
Reply from Sif Jakobs Jewellery
Dear Bhavna
Thank you for your review
We are very happy that you took your time to do so. And we are pleased to know you liked the jewellery you ordered.
We wish you a good day
Best regards
-Emmy
Excellent products and service
The items were both better than expected. The delivery was very rapid and included in the price.
Superb. Thank you.
13 November 2023
Reply from Sif Jakobs Jewellery
Hello Bob,
Thank you for your kind words. It's great that the items exceeded your expectations, and we're glad you appreciated the rapid delivery included in the price. Your satisfaction means a lot to us. Thank you for choosing us.
- Freja
Earrings Ellera, gold rainbow, medio size
The earrings arrived neatly packaged relatively quickly and there was excellent communication with the customer service. But I would have expected them to be more impressive.
15 November 2023
Reply from Sif Jakobs Jewellery
Dear Gogo
Thank you for your review.
We are happy you took the time to do so.
We are please d to hear that you are satisfied with our services.
Shall you have any complains regarding your jewellery, please reach out to our online customer service again.
We wish you a good day
Best regards
-Emmy
Reply from Sif Jakobs Jewellery
Dear customer
Thank you for your review. We are happy that you took the time to do so.
We hope you are happy with your order also.
May you have a good day
Best regards
-Emmy
Beautiful products full of…I recommend this jewelry.
Beautiful products full of imagination,nice processing,great prices.
27 October 2023
Reply from Sif Jakobs Jewellery
Hello Vladimir,
Thank you for your review. We're happy to hear that you appreciate our products and pricing. Your kind words inspire us to continue delivering imaginative and high-quality items. We look forward to serving you again in the future.
Have a nice day.
- Freja
Excellent
I have more than 10 products from Sif Jakobs Jewellery and I think that it's not enough!
My jewelry is always observed by the others and I am very happy with it!
I wear it every day for the last year and I am very satisfied with the quality of it.
14 October 2023
Reply from Sif Jakobs Jewellery
Hello Silvia,
Thank you for being a valued customer and for your review! We're delighted to hear that you love your Sif Jakobs Jewellery collection. It's fantastic to know that your pieces are bringing you joy and garnering attention. We appreciate your loyalty and look forward to providing you with more beautiful pieces in the future.
- Freja
Beautiful ring 😍
I love the ring I've purchased, it is as beautiful as seen on the website. They delivery went also good.
5 October 2023
Reply from Sif Jakobs Jewellery
Hello Abigal,
Thank you for your review. We're delighted to hear that you love the ring and that it matches the beauty shown on our website. We're glad the delivery process went smoothly. If you ever have any more feedback or if there's anything else we can assist you with, feel free to reach out.
- Freja
Beautiful earrings- fast shipping
15 September 2023
Reply from Sif Jakobs Jewellery
Dear Hildur
Thank you for your review.
We are grateful for you to take the time to do so.
We are happy to know your satisfaction of our jewellery and service
May you have lovely day
Best regards
-Emmy
Solving a problem:
Solving a problem:
A problem occurred by sending my ordered good. Lisee at Sif Jacobs Customer Service, has solved this problem, getting back to me very quickly with a resolution. I was very impressed by all she has done. I appreciate this very much. Sif Jacobs
is a company who is handling very good their processes when all goes right but also if things are not going how they should.
8 September 2023
Reply from Sif Jakobs Jewellery
Dear Mariam
Thank so much for your review and kind words.
We are very happy to know our customer service helped you through the issues and it all ended well.
Surely this will be past on to our colleague Lisee for her good work assisting you.
We wish you a wonderful day
Best regards
-Emmy
Jewellery is beautiful & shiny
Jewellery is beautiful & shiny, just how I like it :) it looks exactly as it is in the picture, shipping is fast. It is a little pricey though.
7 September 2023
Reply from Sif Jakobs Jewellery
Dear Corinne
Thank you for your review. We appreciate you taking the time.
We are happy to know you are satisfied with our jewelries and service.
May you have a lovely day
Best wishes
-Emmy
I fell in love with Sif Jakobs and not…
I fell in love with Sif Jakobs and not planning to stop!
5 September 2023
Reply from Sif Jakobs Jewellery
Dear Maria
Thank you very much for your review.
We are happy to know your love for our Brand and jewelries.
May you have a wonderful day
Best regards
-Emmy
Lovely piece …
4 September 2023
At the foto it's bigger so it's wasn't what I expected.
It's was so small in comparison to the advertising foto, bit of a bummer.
17 August 2023
Reply from Sif Jakobs Jewellery
Dear Nathalie,
Thank you for your review.
We are apologize for the images not showing the item sizes better.
This is a matter of the model and us not build the same, so there is a difference on how jewelries appears while wearing.
We have in every item site description of the measurements of all the items and hopefully they are useful to have a better feel of sizing.
May you have a good day
-Emmy
Great product and service
Great product (impeccable quality) & good service (fast and secure delivery)
15 August 2023
Reply from Sif Jakobs Jewellery
Hi Natasa,
We are so happy for you recommendation.
I hope to see you again in our webshop.
Thanks.
Kind regards,
Sofie
Excellent cuatomer experience
Very nice, quality and ellegant looking rings. The overall customer experience was at the highest level. Have been a regular customer for three years now.
4 August 2023
Reply from Sif Jakobs Jewellery
Hi Natasa,
Thanks for your nice review! ⭐️
We are so happy that you like our design and customer experience.
Se you soon at sifjakobs.com
Best regards,
Sofie
The products are as good in terms of…
The products are as good in terms of looks and quality as I expected and therefore as in the pictures on the website, where also you can find the description details about the product. The products are nicely and safely packed so I received them in perfect condition. The delivery was a day delayed and it wasn’t announced so it might be a problem for a busy schedule. Anyway I think this has to do more with the delivery company.
27 July 2023
Reply from Sif Jakobs Jewellery
Hi Ral,
Thanks for your review!
We are very pleased that you are satisfied with our service and jewellery.
We are so happy that you have taken the time to come back to us about this.
Kind regards,
Sofie
Not as well made as I would have thought
28 July 2023
Reply from Sif Jakobs Jewellery
Hi Gudmundur,
Thanks for your review!
We are sorry that you are not satisfied with your order.
Please contact us if we can assist you further at online@sifjakobs.com
Kind regards,
Sofie
Reply from Sif Jakobs Jewellery
Hi Liz,
Thanks for your review ⭐️
We are very pleased that you are satisfied with our service and design.
You're always welcome at sifjakobs.com
Kind regards,
Sofie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.