I have ordered a beautiful dress from Sierra Darien, d4ess came in 7 days .. dress was great but size was the issue we requested for return and they were OK but return charges were high so Sierra Da... See more
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Company details
Written by the company
Statement Label Clothing for Women.
Contact info
16192 Coastal Highway, 19958, Lewes, United States
- support@sierradarien.com
- sierradarien.com
Replied to 36% of negative reviews
Typically replies within 2 weeks
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Nice dresses and good quality
Nice dresses and good quality, and super fast customer service
My go to for all my looks!!!
My go to for all my looks!!!! I own a med spa and anytime I wear any from Sierra Darien and post my DMs blow up! The quality in the detail to the clothing is impeccable! I have ordered over 20 pieces and I have never been dissapointed once! This is my go to store! I honestly could by everything!
The shipping was super fast
The shipping was super fast, the quality of the knitted dress looks expensive, very unique pieces .
Exceptional HIGH QUALITY LUXURIOUS clothing !!!
This company makes exceptional extremely high quality clothing ! The packaging is even more exclusive when you receive it. And to top it all off , excellent customer service and is prompt.
Dresses are so beautiful and high end!
Except the shipping delay, everything else was perfect. I love both the dresses that I got, they had amazing detailing with high quality fabric. The styling was great too. The options of different styles and colors were really good.
I purchased sleeveless mini dress with…
I purchased sleeveless mini dress with crystal embellishments at Sierra Darien. The moment I saw it, I knew it was the perfect addition to my wardrobe. The delicate crystals scattered across the dress gave it a timeless elegance, while the mini cut kept it fresh and trendy. It was a perfect balance of sophistication and fun, and the flattering fit made me feel both confident and comfortable. It’s definitely one of my favorite pieces for special occasions.
I recently purchased a dress from…
I recently purchased a dress from Sierra Darien and overall,I had a very positive experience.The product images were clear and detailed,which made it easier to get a good sense of the dress before ordering.Shipping was fairly quick and when I received the dress I was impressed.
Beautiful dresses
Beautiful dresses, very nice quality and the customer service is great!
Top tier customer service
I had a great experience with customer support during my recent return, thanks to Alison. She was incredibly patient and took the time to walk me through each step of the process, making what could have been a stressful situation feel simple and straightforward.
Alison was also very responsive, always getting back to me quickly and keeping me updated along the way. What stood out most was how much she genuinely cared about helping. I really felt like a valued customer throughout the entire interaction.
Thank you, Alison, for making the return process so smooth and hassle-free!
Beautiful well made dresses
The dress I ordered is beautiful, but the size I chose (XS) ended up being a bit too tight. I decided to exchange it for a different size, and instead of going through the hassle of returning the item, they offered several convenient options to make the process easier. I chose one of the alternatives they provided, which worked out perfectly.
Overall, I’m really impressed with their customer service and how quickly they responded. I’ll definitely be a returning customer!
-Richelle M.
I couldn’t be happier with my purchase
I couldn’t be happier with my purchase! I ordered this dress for my wedding, and it exceeded all my expectations. The quality is incredible — the fabric feels luxurious, the stitching is flawless, and every detail is just beautiful.
When I tried it on, I instantly felt confident and elegant. It fit perfectly and looked even better in person than in the photos. I received so many compliments on my special day — everyone kept asking where I got it from!
The delivery was smooth and on time, and the overall experience with the brand was amazing.
I highly recommend this shop to anyone looking for a stunning outfit for a special occasion. Thank you for making me feel so beautiful on such an important day 💍✨
Fantastic Service and Great Product
This Brand are great to deal with first class service I had ordered the wrong size and immediately my query for replacement was dealt with straight away the Customer Service from the Team is amazing I will look forward to placing another order soon 😊
The dresses are beautiful
The dresses are beautiful, true to size. Everythins was perfect.
Sierra is a must to have!!
Clothes overall, material and design are spectacular with prefect measurements..
The shoe I bought came in on time and…
The shoe I bought came in on time and it perfectly matched my outfit. Will definitely shop again . It a trusted brand
First time buyer
First time buyer, all the my purchase will not work out for me the dress was beautiful just as the picture. Customer service is prompt and friendly. Took down one star due to return policy, wish they had better way of doing returns/exchanges.
Amazing quality
Amazing quality, products look exactly as advertised and very high quality. Customer service was also amazing when I couldn’t find my package they helped me locate it it and contacted the shipping company to sort it for me. 1000% recommend
Received my order and within an hour…
Received my order and within an hour requested a return telling them I will be traveling and need the return details since I will be away for over 2 weeks and will miss my return window if I dont return it before. Now 5 days later and three follow up have not recieved the "return details" of where to send it back to. I will contact my credit card.
Great product and customer service
I bought a pair of mules. Just so beautiful and comfortable. I needed to exchange the size, so I returned it for the full amount. I was given the full price of the mules, plus a 15% bonus. The return was handled very fast and I couldn’t be more satisfied with the service and the quality of the product. I’m buying another one in the other color.
Thank you very much.
It was my first time ordering from…
It was my first time ordering from Sierra Darien and the clothes are absolutely beautiful. I was happy with the overall quality however due to sizing, one of my items needed to be returned. When I reached out to customer service, they promptly answered and gave me a few options to resolve my issue. I really appreciated the way the company handled this and puts the customer first. I will definitely be shopping here again in the future.
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