Great service from start to finish. No pushy sales, nice product at all price levels. Fitted shutters look amazing! Thanks to Bogden who fitted them was timely, curtious and cleared up leaving room... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bogdan was brilliant! Fast, efficient & a great finish. We couldn’t be happier. Michael made the sales process a breeze, as we did the job in 2 parts as it was 3 floors. Office hiccups could have been... See more
Company replied
At last the day l was waiting to have them fitted.. couldn’t be more than happy.. well worth the money too., from the time order was taken … every one was so helpful…from taking measures to explaining... See more
Company replied
Had my shutters fitted today by Bobi. Such an amazing job and very professional. Came on time and left no mess. Excellent service all round from company, from Start to Finish.
Company replied
Company details
About Shutters Factory
Written by the company
Shutters Factory is a family-run business dedicated to offering our customers high quality plantation shutters since 2010. We manufacture, sell and install made-to-measure shutters that not only enhance the beauty of your home but also offer practical benefits such as privacy, light control and insulation, making them a functional and stylish choice for your home.
Whether you're looking to add a touch of elegance to your living room, create a cosy atmosphere in your bedroom, or simply add a layer of insulation to your home, Shutters Factory has got you covered with shutters made from New Zealand Douglas Fir wood, Ash wood, or composite materials; and in all styles: full height, tier on tier, cafe style, tracked or special shapes.
Contact info
Kingston Business Centre, Fullers Way S, KT9 1DQ, Chessington, United Kingdom
- 0148 392 3825
- contact@shuttersfactory.co.uk
- shuttersfactory.co.uk
4.9
Excellent
808 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Shutters Factory
Thank you for your kind feedback! We’re glad to hear you were happy with the fitter and found the service polite and quick. We really appreciate your support and hope you enjoy your new shutters!
Did an amazing job
Did an amazing job. On time. Very respectful. Clean and tidy!
21 May 2026
Unprompted review
Reply from Shutters Factory
Thank you for your feedback! We’re pleased to hear you were happy with the service. Being on time, respectful, and leaving everything clean and tidy are standards we take pride in, so it’s great to know that showed throughout your experience. We truly appreciate your support and hope you enjoy your new shutters for many years to come!
Great person and did excellent job
Great person and did excellent job .
Thank you
20 May 2026
Unprompted review
Reply from Shutters Factory
Thank you so much for your 5-star review! We’re delighted to hear you were happy with the service and that the job was carried out to a high standard. Your kind words are truly appreciated, and we’re glad you had a positive experience with Shutters Factory.
Fantastic job very very happy with…
Fantastic job very very happy with everything 😀would recommend to everyone
20 May 2026
Unprompted review
Reply from Shutters Factory
Thank you so much for your amazing 5-star review! We’re really happy to hear that you’re very pleased with everything and that the result met your expectations. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. Enjoy your new shutters!
Reply from Shutters Factory
Thank you so much for your 5-star review! We’re delighted to hear that you were so pleased with the fitter and the service provided. Your kind words are greatly appreciated, and we’re really happy you had such a positive experience with Shutters Factory.
Reply from Shutters Factory
Great to hear you were happy with both the service and the fitting. Thanks for choosing Shutters Factory!
Reply from Shutters Factory
We’re glad to hear everything was completed to a good standard and that you’re happy with the work. We really appreciate your feedback and your support for Shutters Factory!
Bogdan has been great in installing all…
Bogdan has been great in installing all the shutters . For installation of 12 sq m he just took 2hrs . Quiet impressive work
18 May 2026
Unprompted review
Reply from Shutters Factory
Thank you so much for your 5-star review! We’re really pleased to hear that Bogdan did a great job with your installation and completed everything so efficiently. It’s great to know you were impressed with both the speed and the quality of the work. We truly appreciate your feedback and hope you enjoy your new shutters!
Outstanding service from start to finish 10/10
Literally from start to finish everything was 10/10. I had 3 different companies come and give me a quote. As a woman I did not feel comfortable with 2 of them but the guy who came from Shutters Factory was excellent, he made me feel comfortable in my own home, which the others did not, also they had the best prices, by far!! The ordering was easy, and I wasn’t bombarded with emails, just the right amount to let me know how everything was ticking along. When it came to the fitting, the guy was so professional and did a fantastic job!! I have had so many compliments from family, friends and neighbours. I could not be happier!! Thank you to all involved and for providing such an exceptional service 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
13 May 2026
Unprompted review
Reply from Shutters Factory
Thank you so much for your incredible review! We’re absolutely delighted to hear that everything, from start to finish, was a 10/10 experience for you. It means a great deal to know that our team made you feel comfortable in your own home and provided a professional, respectful service throughout.
We’re also really pleased that you found the ordering process easy and communication just right, and that the fitting was carried out to such a high standard. Your kind words, recommendations, and compliments truly mean the world to us.
Thank you for choosing Shutters Factory !
Arrived in great time
Arrived in great time, work completed really quick and professionally. Thanks
15 May 2026
Unprompted review
Reply from Shutters Factory
Thank you for your 5-star review! We’re really pleased to hear that everything went smoothly, from arriving on time to completing the work quickly and professionally. We appreciate your feedback and are glad you’re happy with the service!
Reply from Shutters Factory
Thank you for your 5-star review, Rajesh! We’re glad to hear you were happy with the service provided under warranty. We really appreciate your feedback!
Reply from Shutters Factory
Thank you so much for your 5-star review! We’re really pleased to hear you’re happy with the work. Your kind feedback is greatly appreciated and means a lot to the team at Shutters Factory!
Bogdan was very professional and…
Bogdan was very professional and polite. Very quick and helpful
13 May 2026
Unprompted review
Reply from Shutters Factory
We’re delighted to hear that Bogdan was professional, polite, and both quick and helpful during the service. We really appreciate your kind feedback and are glad you had a great experience with Shutters Factory!
Bogdan showed up quite on time
Bogdan showed up quite on time. Very pleasant, and fitted all window shutters excellently
13 May 2026
Unprompted review
Reply from Shutters Factory
We’re delighted to hear that Bogdan arrived on time, was very pleasant, and fitted all the shutters to an excellent standard. We really appreciate your kind feedback and are glad you’re happy with the result!
Reply from Shutters Factory
Thank you for taking the time to share your feedback. We’re glad you chose Shutters Factory and appreciate your comments. We always aim to deliver high-quality products and a smooth experience, so your input is very valuable to us.
Reply from Shutters Factory
Thank you so much for your kind words and support! We’re really pleased to hear you’re happy with the work. It was a pleasure working with you, and we appreciate you choosing Shutters Factory. We look forward to helping you again in the future!
Very please with Bogdan’s work and…
Very please with Bogdan’s work and level of service for the fitting of our new shutters.
Would definitely recommend him.
11 May 2026
Unprompted review
Reply from Shutters Factory
Thank you for your wonderful feedback! We’re delighted to hear that you’re very pleased with Bogdan’s work and the level of service during the fitting of your new shutters. Your recommendation means a lot to us, and we truly appreciate your trust in our team.
Reply from Shutters Factory
Thank you for your feedback and for choosing Shutters Factory! We’re glad you’re happy with the workmanship and service. We really appreciate your support and will make sure the team hears your kind words.
Very great service
Very great service, shutters look AMAZING! And Bogdan explained everything around using them for me
8 May 2026
Unprompted review
Reply from Shutters Factory
Thank you so much for your lovely feedback! We’re really glad to hear you’re happy with the service and that your new shutters look amazing. It’s great to know Bogdan was able to clearly explain everything for you as well. We truly appreciate your recommendation and look forward to helping you again in the future!
Reply from Shutters Factory
Thank you for your feedback! We’re really pleased to hear you’re happy with both the service and the product. We appreciate your support !
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