ShutterHome Ltd Reviews 292

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The team were amazing from start to finish. Annette helped me understand what I needed, on the site visit David came up with some recommendation as to what would work best in my room. Communication th... See more

Rated 5 out of 5 stars

Annette and Dawid truly went above and beyond. Annette visited my home not only to take precise measurements for my windows and French doors but also to walk me through the various options (... See more

Rated 5 out of 5 stars

From start to beginning this was altogether a better experience to a National chain, which we managed to cancel, thankfully. Our Dormer windows are far from symmetric. Rather than just fill the result... See more

Rated 5 out of 5 stars

These guys were recommended to us by a friend who has used them for their shutters. They didn’t disappoint. Annette and her team were very thorough. We had various options offered during the initia... See more

Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Interior Designer
  4. Living Room Furniture Store

Information provided by various external sources

Window shutters designed by ShutterHome Ltd - Plantation shutter blind experts serving Berkshire, Bucks, Surrey & Oxfordshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn’t recommend Shutterhomes ltd enough

We found Shutterhome ltd from a google search, and so glad we did. We originally had Hilarys come round but thought it best to get a second opinion. Phil was professional and efficient and made the whole process easy and clear when choosing what option we wanted. The guy fitting the shutters Dawid is a true craftsman. We’re over the moon with how they look and can tell he is a perfectionist. Not only have we got a great product, but saved money in the process. Big thumbs up from my wife and I. Thanks Phil and Dawid once again.

9 November 2020
Rated 5 out of 5 stars

ShutterHome excellent

ShutterHome provided excellent service throughout the entire process. Both Phil and David are very knowledgeable and were more than happy to help with ideas. The order process was simple and installation was carried out to a top standard. Highly recommended.

2 November 2020
Rated 5 out of 5 stars

Thrilled with our new Shutter

We are absolutely thrilled with our new shutter, and extremely grateful to Phil and Dawid for taking on a small job for a single window.

There are many options to choose from, and Dawid took me through everything so I felt completely confident that I had made the right selection for my home. The shutter is attractive as well as of durable construction, and David - being an absolute perfectionist - ensured that it fitted perfectly.

A quality product, with excellent customer care throughout - highly recommended!

9 October 2020
Rated 5 out of 5 stars

Absolutely outstanding from start to finish

I am thrilled with Shutter Home and my new window shutters. They were superb at every stage of the process. The consultation and design which Phil did far exceeded my expectations. With other companies I was looking at, they kind of came round, measured up, talked about colours and gave a quote. Shutterhome on the other hand went through every room and helped design it with me. Ie where do you want the posts to be, which way do you want it to open, these nickel hinges would match your door handles etc.

Installation was also superb - Dawid takes a massive amount of pride in his work. It took a full 2 days for 10 windows but with good reason. On the first day, all the frames and shutters were put in the windows and I kind of thought that was fine! Then on the second day, Dawid came back and adjusted everything, put back the skirting boards, sealed gaps with the walls. The installation was immaculate.

The shutters themselves are beautiful. I feel they are an integral part of the house. Fully hardwood in most rooms (plastic in the bathrooms but still look as good) and painted bright white. They make a big difference to the feel of a room and you can keep them mostly closed for privacy / security and a lot of light still streams through into the house.

I'm so pleased to have met a business like Shutterhome who love what they do, are brilliant at both sales and installation and the product is top quality. I wish them every success and recommend them highly.

5 October 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic product and services that…

Fantastic product and services that have surpassed every expectation. Installed by a true craftsman who clearly takes pride in his work. From start to finish the process has been effortless, would highly recommend ShutterHome, and will definitely be using their services again in the future.

26 September 2020
Unprompted review
Rated 5 out of 5 stars

5 Star Quality and Service

We have been really impressed with the whole service from Shutter Home.
From the initial enquiry, Phil was friendly and professional with some really great advice when it came to choosing our shutters.
When Dawid came to measure up, he also shared his expertise and was able to help with making the right decision for each window.
When it came to the fitting, Dawid worked meticulously with great skill and craftsmanship.
Above all, the shutters are really good quality and look amazing. Highly recommend.

16 September 2020
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend.

Phil showed me different styles of shutters and explained the differences between them, he is very knowledgeable in his field. He advised that if we decided to go ahead he would send Dawid over to measure up before he placed the order with the manufacturer. Dawid came round a couple of days later, and spent over an hour measuring the bay window, with a laser level.He also recommended that the window handles were replaced with slimmer ones, so the shutters would fit closer to the window. After David’s visit I now know that our ceiling is sloping forward, and the window is leaning inwards, but because of his precise measurements, everything fits perfectly. Dawid is a perfectionist and fits the shutters as he would in his own house. I had another company quote me a similar price, but they didn’t measure as accurately as Dawid, and never mentioned about changing the handles. I am glad I decided to go ahead with Shutter home, and can not recommend them enough.

11 September 2020
Unprompted review
Rated 5 out of 5 stars

Patio door and window shutters

Having had 2 rooms with shutters done and been extremely pleased. I have now had my window and patio door completed, as I am in a ground floor apartment.
I am thrilled with the result, firstly Phil took on board my requirements from the area having full sun from mid-day onwards. Therefore different areas had to be closed throughout the day.
On the day of fitting, David arrived on time and took great care in assembling the frame and putting the panels in situ. More importantly he cleared up any mess as he went along, in fact hoovering the dropping dust as he was drilling! All debris was cleared away before he left.
I am thrilled with the end effect, they look so so good and I have far more versatility for blocking out the sunlight than with the horizontal blinds.

Quality and finish is good and a fair price.

I can thoroughly recommend the service given by "Shutterhome"

7 September 2020
Unprompted review
Rated 5 out of 5 stars

Having received two alternative quotes…

Having received two alternative quotes I can confirm that Phil offered the best price and advice on our choice of shutters and that David provided an excellent service in fitting them,

I can confidently recommend this company.

3 August 2020
Unprompted review
Rated 5 out of 5 stars

We are delighted with the new shutters

We are delighted with the new shutters. They have transformed the rooms they were installed in.
Everything about the process was excellent from our initial meetings with Phil all the way through to installation with David.
Thanks guys.

23 July 2020
Unprompted review
Rated 5 out of 5 stars

excellent job

Possibly not the cheapest company to go with but the care and attention to detail easily made it the best option. Very pleased with the end result and neatness of the fitting. Would happily recommend this company.

15 July 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We contacted Shutterhome and a couple of other companies based on recommendations and decided to go with Shutterhome after a visit from Phil, he made all of the options clear and gave us professional and honest advice on the best shutters for our home. We ordered our shutters and blinds in Feb and the communication throughout covid was great. David came round at the first possible opportunity to get everything fitted for us and he was brilliant, a real perfectionist. We’d highly recommend Shutterhome, we couldn’t be more pleased with the experience we had and how great the shutters and blinds look.

13 July 2020
Unprompted review
Rated 5 out of 5 stars

First in class customer service

Paul and Phil at shutter home deliver first class customer service. Their style of sales, customer care, and confidence in the satisfaction of the end product is a rare gem.
We ordered just before Covid shut down, but we’re kept informed and up to date throughout.
Paul sold us on Blackout Shutters with build in blinds, we do not regret the decision, they are incredibly effective. We were promised 100% satisfaction with quality of product and installation, and ShutterHome delivered.
Thank you.

10 July 2020
Unprompted review
Rated 4 out of 5 stars

Shutters to replace blinds

We are very pleased with our shutters ,from the first visit we felt we had chosen a professional company, the work was carried out to a good standard.
Dawid was very helpful and completed the fitting of the shutters in a tidy way.
thank you all RICHARD

7 July 2020
Unprompted review
Rated 5 out of 5 stars

The service offered by shutter home was amazing

The service offered by shutter home was fantastic 👍 one of the best offered by a company I have dealt with / the whole process was professional but also felt like a business who care about their customers

Paul offered great customer service on the initial visit / explaining everything in great detail and came across very knowledgeable

Phil was extremely professional, offering great customer service and advice when dealing with him over the phone and emails. He kept me up to date on the progress of the installation dates. He also called up after the installation to see how everything went

Dawid who fitted the shutters was amazing and was a real craftsman who really cared about the quality of the installation / he did some extra work to ensure that the shutters fitted perfectly/ He also took down my old blinds and filled the holes / he came on a Sunday to instal it Working from 9am-7pm work continuously which was great

Overall amazing service / great product and installation/ I who highly recommended them 👏👏

6 July 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look