Tunbridge Wells Shutters Ltd Reviews 321

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Very easy to communicate with, they gave an instant reply . Came round , measured up , with no fuss and gave us a very fair price . Gave us a date to come and fit the blinds and arrived on the day as... See more

Company replied

Rated 5 out of 5 stars

I have been very impressed with Steve, who made the whole experience of choosing shutters very straightforward. He has today fitted 2 windows with the shutters and I am delighted with the result. They... See more

Company replied

Rated 5 out of 5 stars

Steve was very helpful and provided excellent customer service. Our job was completed in a tidy and professional manner. Very happy with our new shutters. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

The whole experience from start to finish was really professional. Great advice on the best options for our property and they look brilliant.

Company replied

Company details

  1. Blinds Shop
  2. Furniture Store
  3. Interior Designer
  4. Window Treatment Store

Written by the company

Established in 2011 we are an independent company with the goal of providing high quality bespoke window shutters to homeowners and businesses. Since then, Tunbridge Wells Shutters has gained a reputation for exceptional service, expertise and attention to detail. Our customer reviews back up our ethos in delivering expertly fitted high quality shutters. Our service is always professional and our completely bespoke shutters ensure our customer's individual tastes and needs are met. Our knowledgeable team will be happy to help with design ideas and will assist you in making a great choice for your room. We only use our own fully trained and experienced fitters, no sub-contractors, which means your shutters will be fitted to perfection. Whether it's a simple installation or a complex project, our team is dedicated to providing a seamless stress-free experience for our customers. With lots of shutter companies out there you need to ensure that experience and a professional customer service are high on your list and this is what sets us apart in the industry. We pride ourselves on our: - Excellent customer service - Efficient communication - Expert advice - Precision measuring - Perfect fitting


Contact info

5.0

Excellent

TrustScore 5 out of 5

321 reviews

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Rated 5 out of 5 stars

Thoroughly recommend!

The whole experience from start to finish was really professional. Great advice on the best options for our property and they look brilliant.

10 March 2026
Tunbridge Wells Shutters Ltd logo

Reply from Tunbridge Wells Shutters Ltd

Hi Katie. Thank you for taking the time to review us.
Glad we could provide you with the correct service and the end result for your property. Thank you.
Regards, TWS.

Rated 5 out of 5 stars

I have been very impressed

I have been very impressed with Steve, who made the whole experience of choosing shutters very straightforward. He has today fitted 2 windows with the shutters and I am delighted with the result. They are very good quality and are neat and unobtrusive.

10 March 2026
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Reply from Tunbridge Wells Shutters Ltd

Dear Marilyn. Your review is very much appreciated, thank you. Happy we could deliver the look you were after.
Regards, TWS.

Rated 5 out of 5 stars

Steve was very helpful and provided…

Steve was very helpful and provided excellent customer service. Our job was completed in a tidy and professional manner. Very happy with our new shutters. Would definitely recommend.

10 March 2026
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Reply from Tunbridge Wells Shutters Ltd

Thank you Deborah for reviewing us. Glad we could help and that you would recommend us going forward is very much appreciated.
Regards, TWS

Rated 5 out of 5 stars

Very easy to communicate with

Very easy to communicate with, they gave an instant reply . Came round , measured up , with no fuss and gave us a very fair price . Gave us a date to come and fit the blinds and arrived on the day as arranged . They were very polite and professional , fitted the blinds with no mess .
Extremely glad we found them and would definitely recommend them.

10 March 2026
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Reply from Tunbridge Wells Shutters Ltd

Dear Mr M. Thank you for taking the time to leave a review for us. Whilst we always we aim to provide an excellent service it is nice to hear feedback like this. Thank you.
Regards, TWS.

Rated 5 out of 5 stars

Highly recommended.

Having used TW Shutters previously and also having a very good experience we were keen to use them again for our next project.
Realistically priced and excellent fitting with all the options you could want.
Steve was very straightforward to deal with, polite, friendly and an excellent job all-round. Fitting for each window in about an hour.
We're so pleased with the results we wouldn't hesitate in recommending.

20 January 2026
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Thank you Martin for taking the time to review us.
Glad we could help you again and we could deliver with our service.
Regards, TWS.

Rated 5 out of 5 stars

This company was recommended to us and…

This company was recommended to us and we were not disappointed. Steve was so professional and helpful. Our shutters look wonderful, we are so pleased with them and have subsequently placed a further order. We would highly recommend Tunbridge Wells Shutters Ltd

21 January 2026
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Reply from Tunbridge Wells Shutters Ltd

Dear Anne. Appreciate you leaving a review for us and that you would recommend us going forward.
Glad you like the end result.
Regards, TWS.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, very knowledgeable on all things shutters.
We had shutters on our whole house as the sun streams in.
It has also helped during the colder weather to keep things warm.
Very pleased
The team were quick at installing and very tidy
Would highly recommend.

21 January 2026
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Reply from Tunbridge Wells Shutters Ltd

Hi. Thank you for taking the time to review us, it is very much appreciated.
Glad we could help, they really do suit your property.
Regards, TWS.

Rated 5 out of 5 stars

Brilliant company

I have used Tunbridge Wells shutters previously, and was pleased with the quality and service, so it was a no brainier to use them again.
Steve is very helpful, very professional and extremely tidy. Shutters are lovely and would highly recommend this company.

21 January 2026
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Reply from Tunbridge Wells Shutters Ltd

Thanks Ginny for reviewing us, it was good to see you again, thank you for your business and nice to know you would recommend us.
Regards, TWS

Rated 5 out of 5 stars

A cut above

Steve and his team were fantastic. Utterly professional throughout, from quotation to installation. We had shutters in previous houses installed by a well-known nationwide company, but this time also got a quote from Steve after he came highly recommended. Not only was he more competitive in pricing, he provided great personalised advice, and fantastic attention to detail. Everything ran smoothly and to schedule, and we couldn’t be happier with the finished result!

17 November 2025
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Customer, Thank you for taking the time to review us. It is really appreciated. Glad we could deliver this for you and you are pleased with the result.
Regards, TWS.

Rated 5 out of 5 stars

This company is fantastic

This company is fantastic. We had shutters fitted by Steve in 2015 at the front of our house and they are still perfect today. Steve came back recently to fit them on the back windows. Steve is professional, trustworthy delivers an a great product and he is also a lovely guy! I 100 percentage recommend this company - fantastic no mess slick service. - Bethan - ‘Happy of Tunbridge Wells!’

5 September 2025
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Bethan. Thank you very much for taking the time to review us. Was it really 10 years since we fitted the shutters for the front of your property! Time flies. Thank you for using us again, and that you would recommend us going forward.
Regards, TWS.

Rated 5 out of 5 stars

Fantastic finished look

prompt response for a quote . Steve came round & gave us a detailed quote based on what would suit our windows best . Delivery was within stated lead time & the installation was scheduled to suit our working pattern .
The fitters were very clean & did a fantastic job & took all packaging away with them .
We are delighted with the finished look & they give the house a classy look . Easy to maintain also
Would happily recommend this company to anyone looking for shutters . Also its lovely to support a local business

26 July 2025
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Adrian. Thank you for leaving the review for us. It is good to know you were pleased with our service and that you would recommend us in the future. Thank you.
Regards, TWS.

Rated 5 out of 5 stars

Perfection

Having had shutters fitted in our living room a few years ago because I couldn't decide on curtain fabric, we now have them on pretty much every window in our house. I absolutely love them, and Steve is always a pleasure to deal with. You don't need anyone else.

31 July 2025
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Reply from Tunbridge Wells Shutters Ltd

Dear Bridget, thank you for taking the time to review us. So glad you like the results and that you have used us again.
Regards, TWS

Rated 5 out of 5 stars

Friendly and professional, a pleasure to deal with.

Friendly and professional and a pleasure to deal with. We are thrilled with our new shutters. Thank you Steve and Iain.

24 June 2025
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Reply from Tunbridge Wells Shutters Ltd

Thank you Jilly for taking the time and leaving us a review. So glad you are thrilled with the shutters.
Regards, TWS.

Rated 5 out of 5 stars

Incredible service and high-quality shutters

Incredible service from start to finish with Tunbridge Wells Shutters. The team were highly knowledgable meaning we could choose the right product to suit us. The shutters themselves are high-quality and fit our windows perfectly. We would not hesitate to recommend!

19 June 2025
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Reply from Tunbridge Wells Shutters Ltd

Dear Beth. Thank you for your review. Glad you like your new shutters and that you would recommend us in the future, thank you.
Regards, TWS.

Rated 5 out of 5 stars

Great service and quality

Really happy with our new shutters from TW Shutters - they look brilliant and are great quality. Wouldn’t hesitate to recommend them and hopefully going to get them back for more!

19 June 2025
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Reply from Tunbridge Wells Shutters Ltd

Thank you for taking the time to review TWS Rory. We're very happy that you would recommend us and look forward to seeing you soon!
Regards, TWS

Rated 5 out of 5 stars

Reliable, Friendly, and Professional from Start to Finish

We had a great experience with this company – they were friendly, reliable, and really on the ball from start to finish. Communication was clear throughout, the team turned up exactly when they said they would, and the shutters look fantastic. It’s rare to find a company that combines professionalism with such a personal touch – highly recommend!

19 June 2025
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Reply from Tunbridge Wells Shutters Ltd

Thank you for reviewing us Vikki. We really appreciate your feedback and pleased that you found working with us a professional and personal experience.
Regards, TWS

Rated 5 out of 5 stars

Full marks!

Tunbridge Wells Shutters have done a great job for us. They came out to go through the options and measure up promptly. The quote was within our budget. They were able to match our paint colour pretty accurately and were also able to split the (quite large) main window blinds half & half horizontally which other companies have been unable to do.
The fitting was done within the quoted timescale and the fitter was knowledgeable, helpful and careful of the newly decorated walls & window frames. Struggling to find anything not to like!

11 June 2025
Tunbridge Wells Shutters Ltd logo

Reply from Tunbridge Wells Shutters Ltd

Dear Jeremy. Thank you for taking the time to leave a review for us. We are glad you found us knowledgeable and helpful and that we came in on budget for you.
Regards, TWS

Rated 5 out of 5 stars

Happy customer

Really happy with our shutters, a truly quality product and service. Steve and team were a pleasure to deal with - everything delivered as/when promised. Would recommend.

29 May 2025
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Reply from Tunbridge Wells Shutters Ltd

Dear K Paterson. Thank you for reviewing us. These are important to us and we appreciate your feedback. We are very glad that you would recommend us in the future.
Regards, TWS.

Rated 5 out of 5 stars

If we move, i would 110% use them again

We were kept well up to date via email and phone after ordering, on when our shutters would be installed. From the consultation to fitting, the team were very professional and polite. We are super happy with the shutters they have installed. If i ever move and need shutters, i will use them again.

23 May 2025
Tunbridge Wells Shutters Ltd logo

Reply from Tunbridge Wells Shutters Ltd

Thank you Paul for leaving us a review, so glad you would recommend us and use us again. We always aim for a seamless service and glad we could help you with your shutters.
Regards, TWS.

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