Shuttercraft - Cambridge Reviews 66

Gene is excellent I can highly recommend this company. Gene does everything from the quote to the measurements and then final fitting. We are absoluted delighted with the 2 sets of shutters we brought. they look fantastic , very neat and Gene took the time to make sure we had a good colour match. I will defintely be using this company again.

Can’t speak highly enough of the service we have received from Gene, right from when he measured and quoted to the actual fitting, just first class. We are delighted with our shutters, they really finish off our house and give it real character, they are both practical and stylish. Gene is excellent at fitting, all done with ease, no fuss, no bother, no mess. We felt the price was very fair and competitive as well. If you are looking for shutters we highly recommend Gene and Shuttercraft, you definitely won’t be disappointed. He came highly recommended by a neighbour and she was definitely right, we are delighted with the service and the product and also he is a thoroughly nice guy.

I had my new bi-fold shutters fitted today by Gene not only do they look stunning but the finish gene done was amazing so pleased with them he done a fantastic job would definitely use them again and would 100% recommend them too to anyone looking to get shutters

Gene was great all the way along. Quality job, no hassle, done on time, excellent value for money.

Gene provided first class service from start to finish of the work. Attending on time to measure up and provided professional advice about the choice of the shutters. Work completed to a very high standard. Gene was extremely user friendly throughout. Quality service, quality product.

Gene was responsive, friendly, and took the time to clearly explain the different types available. The shipment took a little longer than expected, but it was well worth the wait! I’m really happy with my new shutters and glad I chose ShutterCraft. Excellent service overall!

Thank you Gene for making the whole experience easy and a good product
Whole front of my house now looks complete and very appealing from the street …my vision was accomplished with your help !
Thoroughly recommend this company and reasonable for the whole friendly service and quality shutters ..
You will not be disappointed …!!

Very professional first contact with all measurements etc taken at the time. Price quotation promptly provided and very competitive when comparing with alternate suppliers. Delivery lead time was a bit long but well worth the wait. Installation well done given the circumstances of very uneven and decrepit window frames in a 50 year old property. Very satisfied with the result as it upgrades the whole property.

Amazing service from Gene at Shuttercraft Cambridge , all services were extremely well explained and detailed. He was professional with us and arranged for a high quality fitting of shutters to our house. We will certainly be using Gene again for any other instillations we may choose. We would highly recommend.

Gene was professional, polite, efficient and a pleasure to talk to. We really love the high quality, beautiful shutters he installed, all on budget and on time. Would definitely recommend & use again.

Gene and his team were brilliant from start to finish. We had a very large window we wanted shutters for, with added complexity because it has a shaped apex at the top. We even had two other companies tell us they couldn't do the work because the window was too large and complex. Gene came multiple times to make sure the measurements were absolutely accurate and was friendly and professional every time. The shutters took a while to be made because of the complex shape but Gene kept us informed and they were fitted last week with no disruption whatsoever. We couldn't be happier - we're now hoping to get more in other parts of the house! 10/10 would recommend

I had blinds fitted in two rooms recently. I must say what an excellent company. Gene fitted them the quality is excellent. Attention to detail on fitting them was second to none. I am delighted. I never give reviews but so deserved.

We had an excellent experience working with Gene from Shuttercraft. We were looking for custom black shutters for our living room and Gene recommended the Fiji hardwood range.

They were absolutely worth the wait stunning in appearance and very lightweight. So if you are after premium shutters with top quality installation, Gene at Shuttercraft is the person for the job.

We had 11 large windows fitted with Shutters this week, by Gene and Anton and they have done a fantastic job, we are extremely delighted with the fitting and the shutters, well worth waiting for. Gene and Anton were highly professional, courteous and made sure everything was tidied before they left. We have absolutely no hesitation in recommending Gene if you are thinking of purchasing shutters from Shutter Craft.

Shuttercraft have now fitted shutters to the majority of windows in our new home and venetian blinds to three further windows.
I could not be more delighted with the result. They are high quality and fit beautifully giving more privacy and creating a wonderful lighting effect in each room.
Gene provided an excellent and very professional customer experience throughout, from the initial introduction through to the fitting.
I would be happy to recommend Shuttercraft.
Thank you Gene.

Gene was great and the fitting was done in a very professional manner.

Gene has done an excellent job and he has provided me with the professional advice I needed to make the right decisions about my shutters. I’m so please with the product and service that I have asked him to install shutters in all my rooms.

After several positive recommendations from friends whom had used this company previously, we decided to get shutters. Gene was extremely knowledgeable and professional. He discussed the best options for our windows and put us at ease. Once the shutters were ready he got back in touch to arrange our fitting. The work was carried out beautifully and what a difference it has made to our windows. I would highly recommend this company.

Excellent service from Gene. The shutters are absolutely stunning, well worth the wait and worth EVERY PENNY! We had 3 quotes from 3 different businesses, went with Gene because we liked him the best, his ideas were better and the price was very good. Excellent communication. I’m sure we will be back having more shutters fitted in other rooms. Our bay windows are now beautiful!! Have given his number to friends who are interested in buying. Highly recommended, many thanks, Vicky & Mark, Norfolk.

Extremely frustrating experience with Shuttercraft Cambridge, specifically their franchise holder, Gene. He didn't show up for the first appointment "he forgot", but then rescheduled for the next day, and cancelled on short notice. He didn't follow-up and stupidly we gave them another chance, only for the exact same thing to happen again—three times in total! After waiting in yet again, we were let down at the last minute.

Completely unprofessional and a total waste of time. If reliability matters to you, look elsewhere.

Gene's final comments upon repeatedly wasting our time were "sorry it didnt work out - good luck", no apology or attempt to make amends. Glad business is so good they can treat potential new customers with such contempt.