The guys at Shurgard (South Croydon) have been terrific. From helping me sort out my unit, getting my security sorted out, to assisting me to fix my trike & letting me ride in their car park to gain m... See more
Location
Switch location491 Brighton Rd, CR2 6EW South Croydon, GB
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See what reviewers are saying
Having had my unit for close to twelve years, I can safely say that the service has been exceptionally good; When I've needed to contact the staff, they've been approachable, professionable, and easy... See more
Very happy with the customer service so far. Matthew was polite and professional. Served me at the front desk, recommended two unit sizes, demonstrated how to use the app whilst taking me around to vi... See more
I recently rented a unit at the South Croydon site and found the process very easy and the prices reasonable. When I went to collect the keys, the staff member was helpful and friendly. He showed me... See more
Company details
About Shurgard Self Storage - South Croydon
Written by the company
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
491 Brighton Rd, CR2 6EW, South Croydon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Hugely overpriced - H&S problem ignored
Hugely overpriced, refuse to replace the light for the unit - health and safety problem, it's dangerous in the unit in near total darkness, yet paying £300 pcm for a space the size of a shed. When speaking to the team at the unit told they will not fix the light - time to move to a service provider offering service at a reasonable price

Reply from Shurgard Self Storage - South Croydon
Great customer service.
Great staff,very friendly and helpful . always polite when answering question and giving information.
Helpfull staff and easy 24/7 access
Anthony was very friendly and helpful
Anthony was very friendly and helpful. Great service!
Good support
Good support. Matt was helpful and made life easy to sort things out, storage was all kept in good order and safe throughout
Matt
Matt, Darren and Kieran have been amazing, I have 5 units now with them, they have been outstanding with their service, Very helpful.
Thank-you so much
Customer service was exceptional
Customer service was exceptional. Detailed discussion over the various choices of storage and extremely helpful in answering all my questions.
Super happy
Super happy with the customer service i received yesterday from the staff member at the desk. He was super helpful, patient & informative. Will definitely recommend shurgard south croydon to friends & families.
Absolutely fantastic service at…
Absolutely fantastic service at Shurgard South Croydon. Matthew was so friendly, professional and helpful, making the whole process incredibly easy and stress-free. It’s clear they genuinely care about their customers. Thank you for such a wonderful experience!
Matthew was exceptionally helpful and…
Matthew was exceptionally helpful and super friendly. Shown the unit a few times amd made me feel confident before finalising the booking in September 2026. He is an asset to shurgard.
Great experience over several years
We’ve used Shurgard for several years, and it’s all been great! Location, cost, access has all been wonderful, and when we lost our keys, Matthew was super responsive and helpful.
A Solid Place with Great Customer Service
A solid place, clean, spacious and secure; but it's the amazing people who make the all important difference.
For me, any business will be down to its people, and the on-site staff (Matt and the team) have consistently displayed great qualities.
Highly recommended.
Kal.
Matthew provided a great onboarding…
Matthew provided a great onboarding experience. Told me everything I needed to know and all in all a great experience
Nice staff
Nice staff, explained everything in the way that I need!! 🙌🏻❤️
Very helpful courteous manager
Very helpful courteous manager. Instructions were clear and everything just worked. Unit spotlessly clean.
Matthew (South Croydon branch)…
Matthew (South Croydon branch) extremely helpful.
Very happy with the customer service so…
Very happy with the customer service so far. Matthew was polite and professional. Served me at the front desk, recommended two unit sizes, demonstrated how to use the app whilst taking me around to view both units, and explained the opening hours, pricing and promotional offers
Price for size 🙂
Price for size - praying it doesn't rise too much!! 😵💫
Staff are professional and friendly
Location
Great size for storage of my goods
Good customer service
Very good customer service and everything well explained
Easy and excellent service thankyou
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