Shulph InkReviews 

207
TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

Supplied wrong goods due to an incorrect image shown on internet page. However quick response and full refund including postage given, and allowed to keep goods. Would have been ***** if correct go... See more

Rated 5 out of 5 stars

I picked up a copy of a graphic novel I was missing from ShulphInk.com, and am very pleased I did. My book arrived quickly, packaged with care, at a very reasonable price. It's comforting to know that... See more

Rated 5 out of 5 stars

I ordered the wrong level books for my boys so l contacted customer service team and they were extremely prompted with their reply, dealt with the refund instantly and guided me through to return the... See more

Rated 5 out of 5 stars

I have ordered twice from Shulph (March and April 2023) and received order quickly and books as described in perfect condition. At the time of ordering all 12 books I purchased were cheaper at Shulph... See more

Company details

  1. Book Store

Written by the company

Shulph Ink carries the UK's best prices on hundreds of thousands of books. Browse our book store and start saving on books today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

207 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(207)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent choice of books

Excellent choice of books, notebooks and calendars at a great price.
Excellent customer service and speedy delivery.
This was my second order and it won't be my last! Thank you.😊

5 November 2024
Rated 5 out of 5 stars

Great shopping experience

Great shopping experience. Some items in my order were cheaper than elsewhere, my order was well-packaged, shipping was free, and it was delivered the next day. I would definitely buy from them again and highly recommend them.

5 November 2024
Rated 5 out of 5 stars

Shulphink-efficient &reliable

Shulphink were cost-effective, providing a top quality product at an affordable price. They were professional, efficient and reliable. The product arrived on time with due notifications.
Many thanks

4 November 2024
Rated 5 out of 5 stars

Excellent all round service

Excellent service from easy ordering process to safe packaging for delivery ensuring books in pristine condition for gifting. Will definitely use Shulph Ink in the future and a treat to give support to independent company these days. Very competitively priced, including delivery charges.

25 October 2024
Rated 5 out of 5 stars

Fast and efficient service

First time I have used this company, but won’t be the last… speedy response and efficient, great communication and the calendars arrived in a strong cardboard envelope so they were well protected and kept flat. Perfect.

25 October 2024
Rated 1 out of 5 stars

I paid too much for book - Follow up

I paid too much for book. The listed price looked good but at checkout when shipping was added not a good proposition at all.
And to boot, my package has still not arrived. Fed x said it was in Australia more than a week ago. Another time waster having to chase up. I have not had issues before with goods bought online.

3 October 2024
Shulph Ink logo

Reply from Shulph Ink

Hello Di. We pride ourselves on having some of the UK's most competitive pricing on books. We understand your pain about the international shipping charge to you in Australia, and want to apologise for the inconvenience this is causing you. Unfortunately, tracked international airmail to Australia is not cheap, and whenever possible, we pass on any savings we get from our courier partners to you, our international customers. We have looked at the tracking information for you today and, as you say, it has arrived in Australia for a week now, and appears to be awaiting Australia's Customs checks. This is, unfortunately, another part of your package's journey that we have no control over. In most cases, a package spends no more than a day with Customs, and reaches the customer within two days after that step. I expect things to move along pretty quickly once Australia Customs release it. I would like to apologise again for the inconvenience that this is causing you.

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