Supplied wrong goods due to an incorrect image shown on internet page. However quick response and full refund including postage given, and allowed to keep goods. Would have been ***** if correct go... See more
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I picked up a copy of a graphic novel I was missing from ShulphInk.com, and am very pleased I did. My book arrived quickly, packaged with care, at a very reasonable price. It's comforting to know that... See more
I ordered the wrong level books for my boys so l contacted customer service team and they were extremely prompted with their reply, dealt with the refund instantly and guided me through to return the... See more
I have ordered twice from Shulph (March and April 2023) and received order quickly and books as described in perfect condition. At the time of ordering all 12 books I purchased were cheaper at Shulph... See more
Company details
Written by the company
Shulph Ink carries the UK's best prices on hundreds of thousands of books. Browse our book store and start saving on books today.
Contact info
7 Bell Yard, WC2A 2JR, London, United Kingdom
- orders@shulph.com
- shulphink.com
4.3
Excellent
207 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Supplied wrong goods due to an…
Supplied wrong goods due to an incorrect image shown on internet page.
However quick response and full refund including postage given, and allowed to keep goods.
Would have been ***** if correct goods supplied.
DS
9 June 2026
Reply from Shulph Ink
Dear Omar,
We’re really sorry to hear that your order hasn’t arrived. We understand how frustrating that is.
Your order was dispatched on 14 April, but unfortunately shipments to parts of the Middle East are currently experiencing delays due to significant regional disruptions affecting courier services.
That said, we’re actively investigating this with the courier and will be in touch with you directly by email with a clear update. If your order cannot be delivered within a reasonable timeframe, we will of course arrange a replacement or full refund, whichever you prefer.
Thank you for your patience, and please accept our sincere apologies for the inconvenience caused.
It took until april from january to…
It took until april from january to receive the book!
15 April 2026
Reply from Shulph Ink
Dear Stuart, We’re very sorry that your order took significantly longer than expected to arrive. We fully appreciate how frustrating that must have been.
This was a print-on-demand title, which typically takes a few weeks to produce before dispatch. Unfortunately, in this case, the production process took much longer than it should have.
We’re grateful for your patience while we kept you updated, but we recognise that the overall experience still fell short of the standard we aim to provide.
Please accept our sincere apologies for the delay and the inconvenience caused. If there’s anything further we can do to make this right, please don’t hesitate to contact us.
I love the design of the item.
3 March 2026
I ordered two different items
I ordered two different items, on Dec 18,2025. I received one of the items ordered.Here we are going into February and the snoopy wall calendar I ordered was never delivered. I never got an explanation as to why, or even a refund. I will NEVER order from this site again. This is so unprofessional and unacceptable!!!!!
14 January 2026
I ordered two calendars
I ordered two calendars, they were dispatched, they arrived, all good.
3 December 2025
Great service
Very quick delivery and excellent packaging. Looking forward to reading the book.
2 December 2025
Only despatched 1 item
Only despatched 1 item, advised then that they would be despatched separately and only when contacted them was advised can take upto 3 weeks for dispatch, had to cancel entire order very unhappy
12 November 2025
Delivery excellent
Delivery excellent. Site initially said I would not have to pay for delivery but added it on at the last moment.
3 November 2025
Scream the Specials Hardback.
A Great Quick Delivery and a Nicely Packaged Product.
I have bought from the Store a few times and they have always Delivered.
17 October 2025
This is what a top notch company does!
The book arrived damaged but Shulph Ink quickly and cheerfully took care of the issue. I would not hesitate to shop with them again!
6 October 2025
Quick service. Hassle free.
The items I ordered were as described and the service was quick and hassle free. Couldn’t ask for more.
13 October 2025
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